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OFFICIAL XB LED HEADLIGHTS THREAD 16+

Discussion in 'Lighting' started by eledobleu, Feb 20, 2019.

Page 40 of 147
  1. Jun 30, 2019 at 3:28 PM
    #781
    Techsan

    #781
    Techsan Well-Known Member

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    Sent you a msg.
     
    Techsan, Jun 30, 2019
    #781
  2. Jun 30, 2019 at 3:55 PM
    #782
    Rexus Ranger

    #782
    Rexus Ranger Well-Known A-Hole

    Joined:
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    Albert
    Reno, NV
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    Ok. Guys. To do a refund.

    1. Go to your Paypal website via computer and log in. Don't use your mobile app.
    2. Go to your activity tab.
    3. Click on the transaction you want to do a dispute. That transaction will enlarge.
    4. At the bottom below the total amount, click on "report a problem." and go from there.
    5. It will ask you "What type of issue would you like to report?" Click on "I didn't receive an item I purchased."
    6. From there, it should be self-explained.
    7. After you got it all done, you should get an email from PayPal stating that they will contact RetrofitWholesale within 10 days. If no response, they will close that transaction in your favor and refund you the money.

    As for those who did not see the $1000 under your activity list on PayPal

    1. simply DM eledobleu to obtain a "Transaction ID"
    2. Get on a phone with PayPal, talking to a "real" person. Not automated call.
    3. Tell them you want to open a payment dispute case based on the fact that "you did not receive an item that was purchased"
    4. Give them the transaction ID along with the last 4-digit of the credit card you use for that particular payment.
    5. They will enter the case for you. They will ask you for your email address to send you the dispute claim.

    Let me know how it goes. It works for me. At least, PayPal is accepting the case. We'll get a refund probably 10 days from now.
     
    Rexus Ranger, Jun 30, 2019
    #782
    ratcityrain, Trinakas, Inferno__Taco and 3 others like this.
  3. Jun 30, 2019 at 4:32 PM
    #783
    Thorian

    #783
    Thorian Well-Known Member

    Joined:
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    Marco
    Los Angeles, CA
    Vehicle:
    2017 4x4 White Tacoma
    Kings 2.5 Front and Rear, Baja Kit UCAs, Dakar Medium Leaf Pack, SSO Slimline Bumper
    Hey I don't even have a PayPal account...I paid as a guest...what do I do?
     
    Thorian, Jun 30, 2019
    #783
  4. Jun 30, 2019 at 4:34 PM
    #784
    eledobleu

    #784
    eledobleu [OP] Well-Known Member

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    Retrofit Wholesale
    Just call them and give them your transaction ID along with details. They still should be able to open a dispute.
     
    eledobleu, Jun 30, 2019
    #784
  5. Jun 30, 2019 at 4:35 PM
    #785
    Thorian

    #785
    Thorian Well-Known Member

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    Marco
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    Kings 2.5 Front and Rear, Baja Kit UCAs, Dakar Medium Leaf Pack, SSO Slimline Bumper
    Where do I find my transaction ID?
     
    Thorian, Jun 30, 2019
    #785
  6. Jun 30, 2019 at 4:36 PM
    #786
    eledobleu

    #786
    eledobleu [OP] Well-Known Member

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    You should have received a received an email from PayPal when you ordered. If not give me your 4 digit number and I'll look it up. DM me
     
    eledobleu, Jun 30, 2019
    #786
  7. Jun 30, 2019 at 4:37 PM
    #787
    Thorian

    #787
    Thorian Well-Known Member

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    Marco
    Los Angeles, CA
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    2017 4x4 White Tacoma
    Kings 2.5 Front and Rear, Baja Kit UCAs, Dakar Medium Leaf Pack, SSO Slimline Bumper
    Hmm I have a receipt number.
     
    Thorian, Jun 30, 2019
    #787
  8. Jun 30, 2019 at 4:38 PM
    #788
    eledobleu

    #788
    eledobleu [OP] Well-Known Member

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    Does it's say PayPal transaction id? Or are you referring to the receipt from Retrofit Wholesale?
     
    eledobleu, Jun 30, 2019
    #788
  9. Jun 30, 2019 at 4:43 PM
    #789
    Thorian

    #789
    Thorian Well-Known Member

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    Kings 2.5 Front and Rear, Baja Kit UCAs, Dakar Medium Leaf Pack, SSO Slimline Bumper
    Im Marco 7506
    I had to create account nothing shows up in my activity.
    I guess I need to keep calling and get through to a person, can you pm me the number I need.
     
    Thorian, Jun 30, 2019
    #789
  10. Jun 30, 2019 at 4:44 PM
    #790
    eledobleu

    #790
    eledobleu [OP] Well-Known Member

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    Yea I'll pm the the transaction number let me look it up
     
    eledobleu, Jun 30, 2019
    #790
  11. Jun 30, 2019 at 4:57 PM
    #791
    Inferno75

    #791
    Inferno75 Well-Known Member

    Joined:
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    Vehicle:
    2016 Trd sport double cab (premium and tech)
    K&n intake, full led replacement, interior custom orange carbon fiber kit, led roof bar...ditch pods...lower grill bar, meso add ons, custom raptor lights, bpf trd skid plate, trd shift knob, shift sense pro, redline triple reverse/brake/running lights strip on rear, custom switches, Tyger armor step sides, in Channel vent visors, strike plate covers, hood vinyl, custom American flag trailer hitch cover, graphite door sill vinyls, custom Tacoma dash insert(not vinyl), trd seat belt pads
    Ok did it...what if trs tells them the items have not shipped yet? Then they end the disputes and we can’t open another?
     
    Inferno75, Jun 30, 2019
    #791
  12. Jun 30, 2019 at 4:58 PM
    #792
    Tim8

    #792
    Tim8 Well-Known Member

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    Was able to open a claim on my phone, use your web browser not the app. @eledobleu, so after I receive my refund and reorder , do I need to add any additional information? Previous order/invoice number?
     
    Tim8, Jun 30, 2019
    #792
  13. Jun 30, 2019 at 4:59 PM
    #793
    eledobleu

    #793
    eledobleu [OP] Well-Known Member

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    The orders TRS and retrofit wholesale are not connected. So no need to worry about that. They are required to refund their buyers especially without any tracking info.
     
    eledobleu, Jun 30, 2019
    #793
  14. Jun 30, 2019 at 5:00 PM
    #794
    eledobleu

    #794
    eledobleu [OP] Well-Known Member

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    No, just order like before. The list with orders will remain the same. You'll just wait for your shipping info once it ships from TRS in July. :thumbsup:
     
    eledobleu, Jun 30, 2019
    #794
  15. Jun 30, 2019 at 5:05 PM
    #795
    Thorian

    #795
    Thorian Well-Known Member

    Joined:
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    Kings 2.5 Front and Rear, Baja Kit UCAs, Dakar Medium Leaf Pack, SSO Slimline Bumper
    OMG BEEN WAITING FOR ALMOST 30 MINS. This isn't how I want to spend my Sunday (before my bday)
     
    Thorian, Jun 30, 2019
    #795
  16. Jun 30, 2019 at 5:09 PM
    #796
    RealisticRaines

    #796
    RealisticRaines New Member

    Joined:
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    2019 White Tacoma TRD Pro
    Just to make sure, If I order the headlights today it will be through the new system?
     
    RealisticRaines, Jun 30, 2019
    #796
  17. Jun 30, 2019 at 5:12 PM
    #797
    eledobleu

    #797
    eledobleu [OP] Well-Known Member

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    Yes it's through the new so this won't apply to you. Just order and wait for shipping confirmation.
     
    eledobleu, Jun 30, 2019
    #797
  18. Jun 30, 2019 at 5:14 PM
    #798
    eledobleu

    #798
    eledobleu [OP] Well-Known Member

    Joined:
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    this is why I don't like PayPal. I was on hold for 2 hours this morning for them to only tell me they can't do anything.

    BTW happy early birthday! :proposetoast:
     
    eledobleu, Jun 30, 2019
    #798
  19. Jun 30, 2019 at 5:22 PM
    #799
    RealisticRaines

    #799
    RealisticRaines New Member

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    First Name:
    Thomas
    Vehicle:
    2019 White Tacoma TRD Pro
    Ordered, #7563! Can’t wait to get them.
     
    RealisticRaines, Jun 30, 2019
    #799
  20. Jun 30, 2019 at 5:39 PM
    #800
    Thorian

    #800
    Thorian Well-Known Member

    Joined:
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    Member:
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    Messages:
    641
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    Los Angeles, CA
    Vehicle:
    2017 4x4 White Tacoma
    Kings 2.5 Front and Rear, Baja Kit UCAs, Dakar Medium Leaf Pack, SSO Slimline Bumper
    Finally! Ok pool time and drinks! Thanks OP SORRY FOR the chaos! We will all quickly forget the troubles once we have our lights!
     
    Thorian, Jun 30, 2019
    #800
    Toms 17 likes this.
Page 40 of 147

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