Toyota quality

BillsSR5 · Jul 9, 2019

jmneill · Jul 9, 2019

COS_TACO said: ↑

I also bought an '18 SR5 AC last fall. Love it for the most part, but not without issues...

1) Mine shifted like crap at first. Had them apply the TSB (I believe its TSB-0062-18) and it helped a lot. Its not perfect now, but much better.
2) My windows still work (knock on wood)
3) I think I might have some warped rotors possibly.
4) I also have the recall (assuming you're speaking of the millimeter wave radar issue). That process has been a joke for me (well, for most everyone). Their "fix" of a foam "water shield" is a joke. Here's my story for those who want to be entertained...

I didnt know much about the issue earlier this spring until I was in for my 10K service and they brought it up. Up until that point I never got a letter in the mail. Did some research here, and searched my VIN on toyota's recall website and found my vehicle listed and what the issue was (which was an issue with leaky radars who can potentially get damaged due to water seeping in, which can also cause the system to apply the breaks inadvertently - if I understand it correctly). So after doing my research I understand the issue well, but I always like to play dumb at the dealership

Ok anyways, at my 10K service the rep told me my truck falls under the safety bulletin, but they didnt have a "part" - which now I'm assuming meant the foam pad. They said they'd call in a few days when they had the part and I could bring the truck back. Week went by with no phone call. I called back and could never track down the original guy helping me. Finally I reached out to the gal who helped me at my 5K service (who had been very nice and helpful), and then the joke really began. Below is her response (that I have not edited)...

Hey, Cody. I'm sorry your last advisor hasn't reached back out to you! It does look like your part is here for that, so you let me know when you want to come in and I'll get it taken care of for you!

There is an open recall for your truck, the K0B. It is related to the radar sensor. There's a foamy/sticky pad on the back of that sensor that helps absorb the signals being sent back to the truck, it works a lot like sonar. There is an inspection that has to be done on the pad itself before we can order parts. Unfortunately, Toyota had 2 different pad types & there's no way of telling which pad came on the vehicle without physically looking at it.

It doesn't look like they had any notes on finding any codes/faults - but the recall does just call for the pad in 99% of the vehicles that come in. It's only in rare cases that the sensor needs to be replaced & that is only if the truck is having problems with applying the brakes for no apparent reason (it thinks it's about to be in a collision when it's definitely not).

I hope that answered all your questions

So the foam pad helps absorb the radar signals? LOL! What?! Then she talks about having to inspect the pad that came on the truck. Umm, pretty sure the tacos never CAME WITH any pad, and the pad is their band-aid of a fix for water seepage issue (which the safety bulletin clearly describes). Needless to say, I was blown away by this email. I emailed her back two times asking her to clarify the fix and to make sure we were talking about the same safety bulletin -- and I never heard back from her!

I had not been having any issues with the system, so I said screw it -- I'll see what happens at my 15K service without saying anything. I'm debating talking to their serivce manager (or maybe someone with Toyota) about the email and their lack of knowledge about the bulletin (oh, and ignoring my emails when I called them out on their BS )

But funny enough, I was on a long road trip / camping trip over the 4th and after about 30 minutes in torrential downpour, the error light on my dash lit up indicating the collision detection was turned off. It never applied brakes, and the dash icon went away after it stopped raining after about 20 minutes. That was last Thursday and the dash icon hasnt re-appeared since.

I plan on taking photos of my current radar just before taking it in for the 15K service here in the upcoming weeks, and we'll see what happens when the truck is in the shop. Up front, I dont plan on mentioning anything and we'll see what they say/do.

End of story (and rant)
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Forgo the foam, it's a joke. If and when the sensor goes bad, simply take it in and get the NEW sensor.
That's my plan. The brilliance is in it's simplicity.. lol

COS_TACO · Jul 9, 2019

jmneill said: ↑

Forgo the foam, it's a joke. If and when the sensor goes bad, simply take it in and get the NEW sensor.
That's my plan. The brilliance is in it's simplicity.. lol
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Yea that sort of my plan too, I'd just like a new sensor. I am HOPING that since it through the disable icon in the rain, that the current sensor is storing error codes and hopefully that'll push them to just swap it out.

crappie man · Jul 9, 2019

op i am sure it will be quick fix. All these new cars and trucks have a certain amount of possible issues missed and they all have quirks due to brand and set up.

WiscoPat · Jul 9, 2019

Have you considered the Ridgeline?

Taco_Coma · Jul 9, 2019

Let me know about the clunk when coming to a stop. Mine did it when I first got it but it’s been a while since I noticed it happening. Would like to know what they say about it

Chad_QS18 · Jul 9, 2019

Soon, your Entune Bluetooth will stop working correctly and your TSS will act erratically!

snickers · Jul 9, 2019

phocas said: ↑

You think that's bad?

I got a box of crayons and one was broken, haven't been the same person since....
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Tell me about it. Eleven. I landed on the handlebar post of my Schwinn stingray bicycle trying a jump of a ramp in a new Putt Putt construction site. Straight on my nuts. Voice still a little high.

phocas · Jul 9, 2019

WiscoPat said: ↑

Have you considered the Ridgeline?
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I don't know why i laugh so hard every time i see this. I really need to mature.

Bleep100 · Jul 9, 2019

Something wrong with my truck , all the windows work and no clunk . I think I need to take it in and have it checked.

camillethetoy · Jul 9, 2019

COS_TACO said: ↑

Yea that sort of my plan too, I'd just like a new sensor. I am HOPING that since it through the disable icon in the rain, that the current sensor is storing error codes and hopefully that'll push them to just swap it out.
Click to expand...

Ah, mine came on in the rain the other day too, I thought it was just warning me that I can't expect TSS to help me in the rain, you know, for liability reasons...?...

Dryfly24 · Jul 9, 2019

cshrum said: ↑

Welcome, and good luck solving your issues when you take it to the dealership and state your problems, at the dealership.

Hope it works out when you contact the dealership. Let us all know what the dealership says when you take it to the dealership to look at your problems...at the dealership.
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I think he should take it to the dealership. What do you think? Dealership?

.... yeah definitely the dealership... they’ll know what to do at the dealership.

skiploder · Jul 9, 2019

catsailr[OP] initial post: ↑

I bought a 2018 SR5 Access Cab last fall. I now have 5,500 miles on it, got a recall, the front passenger window has quit, and the transmission shifts like crap. Clunks sometimes when I'm coming to a stop.
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There's your problem.

Only an idiot buys a Toyota.

COS_TACO · Jul 9, 2019

camillethetoy said: ↑

Ah, mine came on in the rain the other day too, I thought it was just warning me that I can't expect TSS to help me in the rain, you know, for liability reasons...?...
Click to expand...

I've been in rain storms before, and never had any issues. Last week though I was caught in a nasty torrential downpour for about 20-30 mins (I had to pull over for 5-10 mins as visibility was zilch at one point.) This was the worst rain I had been in with the truck, and this was the only time the disable icon appeared (so far).

Dryfly24 · Jul 9, 2019

jmneill said: ↑

Your truck sucks!

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That made me:

TacomaSport86 · Jul 9, 2019

catsailr[OP] initial post: ↑

I bought a 2018 SR5 Access Cab last fall. I now have 5,500 miles on it, got a recall, the front passenger window has quit, and the transmission shifts like crap. Clunks sometimes when I'm coming to a stop.
Click to expand...

Normal for 3rd gen

My Name is Rahl · Jul 9, 2019

I always read thess posts and think, "Wow. I must have gotten the truck that was built by Rolls Royce. I have none of these recurring issues." Then I and go about my day. Because, at the end of the day, I'll continue to buy Toyota products because they're so damn reliable.

catsailr · Jul 9, 2019

I realize all cars and trucks have recalls and problems. I was just telling my experience. I had to replace a window motor in my 1983 Lincoln this past weekend. I thought it would last more than 36 years.

Rustytaco71 · Jul 9, 2019

catsailr[OP] said: ↑

I realize all cars and trucks have recalls and problems. I was just telling my experience. I had to replace a window motor in my 1983 Lincoln this past weekend. I thought it would last more than 36 years.
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Give me your taco and keep your lincoln. Problem solved you should probably test drive next time.

BillsSR5 · Jul 9, 2019

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