Advice on arbitration process?

You will know when I know....Toyota just told me to piss off...thought it would be fixed up til this past Tuesday

 

Not what I asked.

Have YOU not tried other car washes?

 

Before you go down that route. File a complaint with the Federal agency that regulates safety for cars.

I believe it is the NTSB.

You would need to make the case that you or others are at risk in the event of failure.

I had BMW tell me that my issue was not repairable, or warrantable until their legal counsel received notice from NTSB to preserve all notes and materials for review.

Think they broke their neck trying to fix the issue after that.

 

Short answer is no....Toyota was repairing it up til Tuesday. Thought it would be resolved....Up until now it wasn't my responsibility...now it is, me , the consumer has to prove it...shouldn't be that way. If it was you, you would be happy with Toyota telling you it can't be repaired just use another wash?

 

If it was me, I’d try several car washes to see if I could replicate it AND then go to Toyota to fix it if it happened in other washes. Also once Toyota said it was fixed, I’d insist the service manager go trough a wash with me.

 

Thanks...along with the FTC and a few other agencies....I will have my ducks in a row come arbitration time.

 

That's the plan....appreciate it, the more sound advice I can get the better.

 

Thats fuckin bullshit. Damn it toyota

 

I've noticed Toyota doesn't like to take responsibility for anything lol. shittiest company when it comes to manufacture defects.

 

if water is pouring into the cabin take it directly back to where you had bought it and tell them to fix it

 

one more time for the people in the back

 

hey if water and soap was pouring into my cabin on my 2019, I wouldn't be posting on the internet I would be at the dealer getting it resolved, if it even happened at all, I would like to see some pictures of his truck and the water damage just to be on the up and up

 

sounds like a win win, carwash plus carpet shampoo at the same time

 

more than likely, none of the above in reality

 

Save on time and water. Mind you i prefer to hand wash and get a better clean, but who doesn't like to save time washing.

 

Should have bought a Jeep! The dealers will try to fix the leaks under warranty, and fail. But they will try.

 

And they did fail....according to Toyota, it can't be fixed.

 

Nobody here wants to be seen in that corny bullshit

 

Tacoma world problems