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OFFICIAL XB LED HEADLIGHTS THREAD 16+

Discussion in 'Lighting' started by eledobleu, Feb 20, 2019.

  1. Nov 21, 2019 at 8:39 AM
    #1961
    TRSAndrew

    TRSAndrew Instagram: @apissues Vendor

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    We have 298 sets currently (edit: looks like 46 sets are unclaimed, however). If we don't get an order from Leo for us to ship them, how would we know to? You did ultimately pay him directly, not us. So yes, we would need to get paid by Leo to ship you headlights--I think that's where the disconnect may be trying to explain this to our customer service guys.
     
    Last edited: Nov 21, 2019
  2. Nov 21, 2019 at 8:42 AM
    #1962
    J_Anthony_

    J_Anthony_ Well-Known Member

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    Naomi, Lana
    Bummer to see people sending back / asking for refunds.

    I’ve noticed a good amount of people doing so.

    cool looking lights. Too many headaches.
     
  3. Nov 21, 2019 at 8:43 AM
    #1963
    TRSAndrew

    TRSAndrew Instagram: @apissues Vendor

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    I must be missing something. I see one with one small issue, which we have a warranty to replace the light at no cost to the person. Instead, they've asked Leo to return them rather than just fixing the issue with a new light.

    Squeaky wheel gets the grease. There are more than 300 sets out there now, nearly all of which you won't hear anything from it seems.
     
    Toms 17, Filterec and Inferno__Taco like this.
  4. Nov 21, 2019 at 8:45 AM
    #1964
    Huha

    Huha Well-Known Member

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    Yes that one is mine, but that's not the only problem. I was having trouble with aiming the beams. The drivers low beam did move initially, but now won't move. The passengers high beam didn't move. First impressions count and I don't think I want to try it again.
     
  5. Nov 21, 2019 at 8:46 AM
    #1965
    TRSAndrew

    TRSAndrew Instagram: @apissues Vendor

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    We'll be glad to check the lights out. I suspect nothing major is wrong with either light, but we'll see when we test them on site!
     
  6. Nov 21, 2019 at 8:46 AM
    #1966
    TRDOFFRD510

    TRDOFFRD510 Well-Known Member

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    where can i find the installation guide? Will the guide apply to the folks who have trd off rd trim?
     
  7. Nov 21, 2019 at 8:47 AM
    #1967
    TRSAndrew

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    Conveniently it's actually right on our website in the product listing right below the pictures: https://www.theretrofitsource.com/toyota-tacoma-xb-led-heads.html

    We update it as often as is necessary.
     
    Last edited: Nov 21, 2019
    Inferno__Taco likes this.
  8. Nov 21, 2019 at 9:00 AM
    #1968
    J_Anthony_

    J_Anthony_ Well-Known Member

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    Bro. There are countless problems with these lights. Stop kidding yourself. It’s one thing to fix the problems, but it’s another to say there aren’t any.

    These lights have issues. Not for all, but for a good amount of people, issues have arisen. There’s quite a few threads where people have reported problems.


    No ones taking away that they’re nice looking lights.

    just don’t be the vendor that blatantly lies about the problems.
     
    jq1604 likes this.
  9. Nov 21, 2019 at 9:00 AM
    #1969
    TRSAndrew

    TRSAndrew Instagram: @apissues Vendor

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    Just double checked, there are actually over 600 sets sold/shipped, 298 in stock (46 unclaimed), and another 600 on order. Crazy!
     
  10. Nov 21, 2019 at 9:00 AM
    #1970
    TRSAndrew

    TRSAndrew Instagram: @apissues Vendor

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    Do you have any proof / reference of this? Unfortunately just saying over and over there are issues doesn't provide any info of such.

    Ultimately we have a specialist here for XB LED headlights (considering we now offer 20 models), and Tacoma lights are rarely seen back for testing or any other reason.
     
  11. Nov 21, 2019 at 9:23 AM
    #1971
    oneup714

    oneup714 Well-Known Member

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    Can you show me the "threads" these problems people have been complaining about so I can trouble shoot mine if I stumble across it? I only noticed a handful of problems are with the guys with non "TRD" models that have to use the tap making their DRL turn on suddenly when parked. Mine has been working flawlessly since day one cause maybe I didn't have to use the tap.
     
    Last edited: Nov 21, 2019
  12. Nov 21, 2019 at 10:02 AM
    #1972
    Techsan

    Techsan Well-Known Member

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    ...and I have an SR5 with zero issues.
     
    eledobleu[OP] and oneup714 like this.
  13. Nov 21, 2019 at 10:32 AM
    #1973
    AllGen

    AllGen Active Member

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    OK, so I'm now seeing on this thread there are a couple hundred in stock which earlier was reported as only a few. I haven't seen a refund yet. Can I still get these and if so, how long would it be before I get them. Order #7565 in July.
     
  14. Nov 21, 2019 at 11:07 AM
    #1974
    eledobleu

    eledobleu [OP] Well-Known Member

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    Awesome glad you guys will check out his light. Its honestly the first time anyone has reported an gap in the LED's. Don't worry @Huha they'll get it straightened out.
     
    Huha[QUOTED] likes this.
  15. Nov 21, 2019 at 11:08 AM
    #1975
    eledobleu

    eledobleu [OP] Well-Known Member

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    Your order was canceled and refunded. You should have received an email stating this. It can take 5-7 business days for your refund depending on your bank.

    It all follows the same for the others who canceled that believed the stock was low because of the previous posts that someone mentioned it. For some reason us dealers can't see stock levels on the Xb headlights. Probably something that they will have fixed so we were going by what the person who contacted TRS said. Takes time for the refund to be credited back on your account. Theres not a few hundred in stock Andrew mentioned theres actually only 46 left.

    With that being said, TRS rolled out some new policies for us dealers on the XB headlights Monday (again:boom:) so group buys are now handled differently for these headlights
     
    Last edited: Nov 21, 2019
  16. Nov 21, 2019 at 11:09 AM
    #1976
    Filterec

    Filterec Well-Known Member

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    I f’ing LOVE MY LIGHTS. Install was simple and a lab monkey could do it. Worked flawlessly and CONTINUE to work flawlessly. Well worth the wait!!
     
    Toms 17, dullpup and eledobleu[OP] like this.
  17. Nov 21, 2019 at 11:14 AM
    #1977
    eledobleu

    eledobleu [OP] Well-Known Member

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    He didnt say there weren't any problems, just that the problems are small and not crazy enough for returns. They offer 5 year warranty so any issues is covered under that. Most people have issues with fuse tap. Rare issues like @Huha and others are extremely rare. Nothing is perfect and any issues can be fixed.
     
  18. Nov 21, 2019 at 2:40 PM
    #1978
    TRDOFFRD510

    TRDOFFRD510 Well-Known Member

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    Do anyone know if we can use the @MESO headlight trim plate on the morimoto xb?
     
  19. Nov 21, 2019 at 2:41 PM
    #1979
    TRDOFFRD510

    TRDOFFRD510 Well-Known Member

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    OP lights are in...

    0C741E45-2E29-4D23-9AC2-E16223E8929D.jpg
     
  20. Nov 21, 2019 at 2:42 PM
    #1980
    ratcityrain

    ratcityrain Well-Known Member

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    I don't think so.

    One thing I noticed that I am going to have to do is get new MESO turn signals in the mirrors. I have V1 and they are not bright enough to keep up with these Morimoto's
     
    TRDOFFRD510[QUOTED] likes this.

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