Cheap TRD Pro Style grill ( Walmart )

Holee chit
Really a refund and keep the letters damm.
The gift that keeps giving.
I was looking at guys newer tundra and the letters also look like what we got?
I have a base and haven’t looked at the Trd pro stuff. Not trying to be a poser but I did do the bronze trd wheels.
Pretty amazing how much TW has a factor in things.
Dealer doing my frame noticed my TW sticker and after frame was done and I was happy he the owner asked I mention it on TW.
TW just probably just made the grill thing the company’s best sales week then puts them under due to free shipping free products and no tax!
It’s been fun.

 

Me too

 

https://www.walmart.com/account/trackorder

Go ^^^ here ^^^ insert your email and the last 6 digits of your tracking number. It will pull up your purchases and over to the right hand side, there is a "contact seller" button.

 

Well, just ordered my actual grille from Taco Garage, so if you're placing bets on if anyone will get a real one, it will be me about two days after I put it on my truck.

 

This is my 3rd email reply from Walmart on this matter. Wait and see what happens..

 

Which option did you pick to contact them? I went through ask seller a question and I think that was my error.

 

Went to Walmart.com
Clicked on customer support, scrolled down and clicked on contact Walmart.com, then clicked on Shopping Walmart.com.
Scrolled down to the Email icon.

 

Thanks. That worked. I was about to give up on chasing $9.42

 

Enjoy your cold, dark, rainy and overall disappointing camping trip.

Yet you have the time to return them to Wally World for $4.61? lol

 

It's the only place that sells the coffee creamer and yogurt I have for breakfast, so it isn't like it would be a separate trip.

I'm talking about routing out a negative for them to be embedded into. That's what I probably don't have time for.

 

Why bother routing? Why not just epoxy them to a piece of wood and screw it to the wall. Boom. That's a million dollar idea right there.

 

Eww.

 

I gave the email a shot too. I got a long ass response. Jay seems pretty excited to help me! We'll see if the Chinese company contacts me.

Good day!

Thank you for contacting Walmart.com

This is Jay, and I'm beyond happy to help you. And your concern is my first and top priority here.

I do appreciate your continued business with us, and for having the initiative in bringing up this issue to us. I understand that you are looking forward to having your item, sorry to hear that it goes that way. Allow me to take care of this right away.

As per checking on the status of your package, it turns out that it was delivered to your address but since you did not receive the item, we can consider it as lost after delivery. Regarding this item that was not received since upon reviewing your order, It appears that this order was fulfilled by one of our third party vendor. In this case, the best and fastest action that I can possibly do for you is I am going escalate this concern to the seller of this item as they are the experts in the products they sell on our site, which is Voomwa, who fulfilled the delivery. I will ask them to get in touch with you within 24 hours to get your concern resolved as quickly as possible. And for them to be available to process either replacement or refund for you.

Please note that we stand by Walmart's Marketplace Promise when items are sold and shipped by third parties in our Marketplace. We will ensure that you get a resolution to your concerns.

Of course we will be pending on this, so if they do not provide you with a satisfactory solution, please reply to this email so we can take further actions and have it escalated to our higher department.

Just to set your expectations, If they do not contact you within the 24-hour time frame, you may also call our customer care hotline: 1 (800) 966- 6546 at your leisure.

Please provide this reference number 200110-004425 and you will be transferred to our Customers Resolution Team which handles all concerns regarding our marketplace sellers. We will make sure to have this done and resolved in a timely manner.

If in case that our seller does not respond within the 24 hour period, please let us know right away. We will take matters into our hands and have our customer resolutions team resolve the issue with the marketplace seller in your behalf. Trust that we will keep an eye on this concern as your business means a lot to us.

Trust me when I tell you that I really want to help you with your concern. Rest assured that you can count on me this time. And I will make sure to have a resolution for this in a timely manner. I will exert an extra effort to help you with whatever resources I have just in case the seller did not respond.

Thank you for your kindness and understanding. I highly appreciate it, xxxxx.

If you have additional questions, please reply to this email and we'll be happy to assist you. Or you can call us any time at 1-800-966-6546 is you need any assistance. Please know that we are always here to help. Your Walmart experience is most important to us.


Thank you for being a part of the Walmart.com Family!

Have a wonderful day!


Warm Regards,

Jay Manalili

 

That basically means, if the third party company does not contact you, which they probably won't, then WalMart will offer a refund. That will be the best they can do because they do not have a grille to send you.

 

Voomwa offered me a refund, I in return asked for a grille...I'll keep fucking with them for as long as I can.

 

Update after saying I’d prefer the proper grill rather than the refund.

 

Just when I thought this thread had reached its peak

 

At some point, you'd think even the stubborn ones would give up.

@TheCochese, it also says that "Marketplace items cannot be returned to a Walmart store or to Walmart.com."

Looks like you all are stuck with your free letters. I find it funny that some appear to be up in arms that a seedy Chinese marketplace didn't accurately reflect their product.

 

You can do it, at least through the app as someone else already has done as well. None of this is really that big of a deal, I accepted the one refund offer I got because it was obviously an error.

 

They want a picture of my label and a video of the letters lol