Does your elapsed time work in ECO?

Here is a random issue with my '20 TRD-offroad-premium trim. The Elapsed Time box on the ECO screen does not work. The average speed economy graph and range are all fine, just not the time. It stays at zero.

Dealer says it can be normal, they've seen it before and there is nothing they can do. ok, but, it could indicate a something else is wrong... They can't do anything?

Here is a picture of a '19 loaner they gave me where it's working fine. Do you have this issue? IS it actually a common thing?

I just wanted a quick poll from you guys here to validate their answer to me. Does it work and what year do you have?

 

I have a 19, mine works

 

My 20 does not work.

 

I noticed this too. Always zero on my infotainment, but correct on my guage panel display.

 

My 2020 OR Premium does not work.

 

Mine doesn't work 19' OR... gauges are fine

 

20' mine doesnt work

 

Well, that is interesting. Just with a few responses it's split - 1/2 work and 1/2 don't. That's just bizarre. Why @Toyota do you sell vehicles with a known broken function... just remove it. OR, fix whatever is not starting the timer in the code of the ECO App.

Guess I will not push my dealer into fixing something that they likely can do nothing about.

Thanks!

 

I just picked up a 20 TRD Pro and it does not work. I came here looking for info on this very issue!

 

I have a '16 and mine works but what is ECO?

 

2020 pro here, does not work.

 

2020 trd does not work

 

2020 6A SB Eco Elapsed time does NOT work.
It works fine on my 2017 and I use it a lot.

 

2020 Tacoma Offroad, does not work on mine either.

 

Does toyota have an email address or web form for this type of stuff? I would love to suggest this and other issues that just seem ridiculous. Come to think of it their engineers should participate in these forums to some extent

 

That would be great. I'm on other forums where factory reps have a sub forum, so they can clean up the shit posting, from those who aren't asking a legitimate question. Yeah, it takes thick skin, but they're also getting real world feedback and generating new sales. Doubt Toyota can handle end user info though.

 

Wow, I guess I am not alone! Thanks for the quick responses.

 

It appears to work on my 2019 SR5. I don't USE it though.

 

ECO is the actual button you push to get to the screen that displays the screen shot I posted. They must have changed that because the PDF manual I downloaded states you push the “Apps” button to get to the info screen not the “ECO” button.

Maybe that’s the difference? Maybe the version where you get into the screen via the ECO button is not working? Something to do with versioning.

 

Funny, I guess if it is not working in 50% of the vehicles then it really is normal......however still not right.