Beware MC Auto Parts

I placed an order for a pro grill garnish from these guys they emailed right back order received. The next day received shipping info so I kept checking usps for status all it said pre shipment waiting on item. So I waited 3 days no change so I emailed MC no response for 3 days finally on the 4th day they told me give it another 2 days and he would send another one right out ( I was pissed at this point but I agreed). So 2 days goes by and of course nothing happens. I call my credit card company and file a fraud charge they credited me with in the hour. So I just wanted to unload that I’d stay away from these ass wholes there customer service SUCKS just want you guys to know beware of them if you plan on ordering from them. Sorry for the long rant but I feel better

 

are they an EBAY or AMAZON seller?"

 

thanks for the warning.

 

I think they might be on EBay

 

if you bought on either I think you can give the some Negative rep maybe forewarn others, usually on Ebay if you neg. rep a seller they will message/contact in order to remove the neg. rep, try to mend fences with you

 

Necessary rant.

 

Facebook too
Zim

 

Thanks OP. ive been eyeing their Pro grill and garnish. They have their own website for those who asked


Edit:
If it makes you feel any better they did put this up on their FB page 18 hours ago. Due to the current circumstances id personally give them a pass on their poor service. Im sure a lot of people have ordered from them on here without an issue as its one of the top google results for a pro grill "Dear Valued Customer,

As global concern about the current COVID-19 outbreak grows, we’re doing our best to keep everyone healthy and safe in the workplace while also minimizing the disruptions to our day-to-day operations. Nothing is more important than your health and safety, and the need to protect those most vulnerable to the coronavirus.

We're closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies. We are taking multiple steps to minimize health risks to our employees.

At this time, most of our employees are staying at home. We still do shipping, however, all the shipments will be delayed. The ETA processing time is between 3-5 days.

All packages and parts need to be disinfected before the carriers pick them up.

For more information, visit the Centers for Disease Control and Prevention - Thank you for your understandings."

 

no they didn’t reach out. I emailed back and told them they needed to work on there customer service never heard from them.

 

that's cool, I got burnt a few times with EBAY and AMAZON, I neg repped the Ebay seller and got contacted about a refund to remove the rep. nope. with AMAZON they will refund you themselves to mend the fences, but they also warn to review the sellers history from now on. roger that Jeff Bezos

 

With all the shit going on right now. I could see a delay on some things.

Not all companies are like Amazon Prime.

 

im pretty surprised to see a lot of those AMAZON delivery wagons and the Usps deliverys staying on top of things in my Hood. just got mentioned on my news that you are not allowed to pour your own coffee anymore or use thermos mugs for refills at the 7-11 or any store, some crazy shit I swear never thought I'd see the day

 

This was ordered before the shit hit the fan.

 

outside some compassion for giving a seller a break during these strange times:

i have had problems with both amazon and ebay in the past. i have even had amazon sold products switched, which i caught before shipping, and they admitted no guilt
but switched it back. i am talking about amazon here...bezos...i am not talking about a seller hosted on amazon.
but amazon always had great customer satisfaction service and ebay was "good luck". not the case any more.
if you have a problem with an ebay seller, attempt to contact the seller first and if anything short of total satisfaction, contact ebay cust svc and they will open a case, help you to file
thru their mechanism and will investigate and eventually reverse things to your satisfaction, if necessary. the ebay seller can even wind up with a strike (too many and seller is suspended) as happened in one of
my cases. imho their customer service is now better than Amazon's.
relying on neg ratings is a weak way to go.

 

I ordered it directly from there website. And I was dealing directly with them.

 

i understand...i was responding to people talking about neg ratings etc. somehow thread got pulled in that direction.

 

So you waited 6 weeks to rant?

 

its called buyer/seller feedback. its there as info to help potential buyers not get burned

 

Hey guys I’m was just putting it out there. If you want to use them do so at your own risk.

 

I am not sure how to multi quote on here, but on their website they delete negative reviews, I have seen 6 reviews vanish with 2 stars are less for quality of product and shipping issues