Norcal Spotted and BS Thread

Wow, I'm on a roll with Livermore Toyota. So, they tell me yesterday they have CV boot kits to replace my old ones on the front axle as they are coming off to replace leaking outer front dif seals. OK, do it. Then at 2 pm yesterday I get a call saying oops, we only had one set. Have to keep the truck overnight. They give me a loaner, telling me truck will be ready by noon today. Noon goes by, no call. I call service dept at 1245. My service guy is out today. We'll leave you number with the next available service advisor. 45 minutes gone by. No call. So, I call and ask for Service Manager. Of course, he's not in his office. Leave a message. Another 30 minutes has gone by. I call again. Phone chick says I'll have someone call you. I say, no, that's unacceptable, I need to know the status of my truck right now. I've been waiting over 45 minutes for information. She says I can put you through to the Service Manager, I say I already left a message for him, is he in now? No answer, she's already transferred me. WTF, Livermore Toyota, WTF?

 

I'd just start repeatedly calling and leaving messages. Over and over and over and over and over and over again.............
But I'm petty af.

I hope your dealership woes calm down a bit Don; life's too short to put up with bullshit like this.

 

Livermore is starting to sound like Ammaar's Toyota of Vacaville. Shit service or customer relations.

Edit (From their Facebook)

 

Service Manager just called me back. Said he's going to find out whats what and have someone call me. Clocks ticking. We shall see.

 

I'm right in line with that. I've called 6 times now.

 

Interesting addendum. Service Manager I'm dealing with is Mike Botelho. Don't recognize those other names. As far as I know he's been the only Service Manager there for the month of August, as I've been dealing with him since my transmission was replaced 4 weeks ago.

 

Thats what i tell myself all the the time

 

Totally joking of course....yuuuckk

 

The car business is ruthless. Make your numbers or good-bye. They must not care much.

 

I’m telling you guys, Mexican Food rocks.

Chile Rellano Burrito and Mexican Corn.

 

Pull your rear axle apart yourself. Get the rear diff over to a shop and if you have a bent axle shaft, I have a tool that you can use to press out the bent one and press in the nice one.

 

Anyone know what this is? I don’t think the silicone is supposed to be there.

1st Gen

 

Idk if you guys deal with aluminum, but this stuff works pretty well. One of our folks drove over a mystery fluid that oxidized the diamond plate and the diesel boogers stained the tank. This voodoo removed it all

https://www.amazon.com/California-Custom-Products-Purple-deoxidizer/dp/B005WWMP86

 

I smoked me a tri tip. Working from home aint to shabby. Trying to fatten izzy up a little. I know i will too. Lol

But...but....thats alot of work. Lol

 

Finally got my truck back. Waited three hours for the update. And they didn’t do the last thing I asked. I told them if any of the old cv boots were in decent shaped I’d take them for spares. Oh well, fuck it. There are better options for that.

Hey, spotted on my way home. McArthur in San Leandro.

 

It really isn't. It's only a few hours to pull the axles and third members out.

 

If that. There's not much to it at all. The hardest part is not damaging the ARB copper line and not dropping the diff on your face when your doing it. A small transmission jack comes in real handy for that.

 

I think I used a floor jack back when I replaced my rear axle seals. I have a transmission jack now, but I guess either would work.

 

Yep. I did it with my floor jack the first time I installed my diff too. The trans jack is so much nicer and safer. lol