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Dealer LED headlights scam??

Discussion in '3rd Gen. Tacomas (2016-2023)' started by DeeKay20, Oct 5, 2020.

  1. Oct 10, 2020 at 9:33 AM
    #61
    ktbell444

    ktbell444 One who throws exceptions

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    ᚺᛖᛚᚺᛖᛁᛗ
    Yes, go in person or else nothing will be done. I had to drive to a dealership I placed a deposit down on because they ended up claiming I couldn't get what I wanted and I'd have to get a pro with the forkle. Took 2 weeks of me constantly calling before I finally went in there and got it handled on the spot. Make that sales manager look like a piece of crap while you're there too. Just for fun.
     
  2. Oct 10, 2020 at 11:30 AM
    #62
    tomwil

    tomwil Well-Known Member

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    Last edited: Oct 10, 2020
    Boghog1 likes this.
  3. Oct 10, 2020 at 1:41 PM
    #63
    kgilly

    kgilly Well-Known Member

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    i have approached more issues with a calm demeanor and things have turned out better than i could have expected on all accounts...a gentle answer turns away wrath...
     
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  4. Oct 10, 2020 at 2:10 PM
    #64
    Oatwillie

    Oatwillie Well-Known Member

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    That's what I was told, Cement comes with LED for 2021.
     
    daveeasa likes this.
  5. Oct 10, 2020 at 3:06 PM
    #65
    mosccat

    mosccat Well-Known Member

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    Currently in Bend, OR
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    Interesting - This is the sheet for my 2020 OR (Yes I did put the right VIN in). It's a 'Pacific Toyota' truck not 'USA toyota' but I would have thought it would read the VIN correctly. It's not listing my Tech Package or LED headlights and it thinks it's a sport...
    Screen Shot 2020-10-10 at 12.00.32 PM.jpg
     
  6. Oct 10, 2020 at 3:40 PM
    #66
    DeeKay20

    DeeKay20 [OP] Well-Known Member

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    Dobinsons 2" lift, 33s....other stuff
    Wow thanks! I did not know you could do that. So it turns out I was mistaken about the original ad and It was listed with the correct headlights (LED DRLs + fog lights) I must have read that as all of them being LED at the time. I'm still curious about why they put the H11 LEDs in and didn't mention it though.
     
  7. Oct 10, 2020 at 4:30 PM
    #67
    Oatwillie

    Oatwillie Well-Known Member

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    Last edited: Oct 10, 2020
  8. Oct 10, 2020 at 4:39 PM
    #68
    mosccat

    mosccat Well-Known Member

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    My dealer here in HI told me all 2020 TRD's would come with LED sequential's when I ordered mine. When they arrived he realized he was misinformed... Some Dealers really just do not know.
     
  9. Oct 10, 2020 at 4:50 PM
    #69
    Oatwillie

    Oatwillie Well-Known Member

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    Yah, but I really hate being bullshitted or sold something I really didn't need or ask for.
    Think it's gonna be larger discount time or I walk, truck isn't here yet I can still shop.
    This thread got me looking and it's interesting, hope the OP gets his scam sorted out. At the least they should give him the proper lamps for that headlight for free.
    If they charged him for something other than what he received, ie the full LED headlight but got the projector headlight, that's fraud.
     
    daveeasa likes this.
  10. Oct 10, 2020 at 4:57 PM
    #70
    Hooper89

    Hooper89 Well-Known Member

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    Maybe when you misread the ad re:LED lights they sent some flunky out to buy a pair at autozone etc?
     
  11. Oct 10, 2020 at 5:26 PM
    #71
    HisDad

    HisDad Well-Known Member

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    I'd love those LED headlights for my 2019 cement SR5.
     
  12. Oct 10, 2020 at 5:27 PM
    #72
    Puppypunter

    Puppypunter Well-Known Member

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    Trust me on this: It is time to go to Toyota if you want to get anywhere with it. If you're going to let it go, so be it. But if you are trying to deal with AutoNation and expecting even the smallest modicum of respect like a call back or just being acknowledged, you will be disappointed. I am a pretty easy going guy, and I would seriously give up my left nut before ever dealing with those ass clowns again...

    But at least you got a pink license plate frame...

    ...personally, I'd rather have the cancer then give them any business.
     
    TRD-ED and usmc2msu like this.
  13. Oct 10, 2020 at 6:13 PM
    #73
    mrkabc

    mrkabc Mall Crawler with a Locker

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    Morimoto XB LED Head & Fog Lights, Cali Raised Stealth Light bar, OEM Roof Rack, Homelink Compass Mirror, Power Tailgate Lock, LED bed lights, MESO mirrors, gashole, switch panel & Stage 2 tails, PRO grille. Where's the mall?
    Now that I've seen the cached version of the ad I'm guessing they will accuse OP of installing the LED bulbs if it got escalated. If there is no paper trail they'll just plead ignorance.

    The ad does say halogen headlights.

    I hate to say this but it looks like it's time to chalk this up to a life lesson and move on.
     
    Chew likes this.
  14. Oct 10, 2020 at 7:14 PM
    #74
    Puppypunter

    Puppypunter Well-Known Member

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    I hate to say I agree with you there....
     
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  15. Oct 10, 2020 at 7:39 PM
    #75
    tacotroy17

    tacotroy17 Well-Known Member

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    Unless @Oatwillie can catch them in the act when picking up the truck.
     
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  16. Oct 10, 2020 at 7:43 PM
    #76
    Puppypunter

    Puppypunter Well-Known Member

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    Help us @Oatwillie You're our only hope!download.jpg
     
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  17. Oct 11, 2020 at 12:59 AM
    #77
    Oatwillie

    Oatwillie Well-Known Member

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    "I felt a great disturbance at the Dealership. As if millions of buyers cried out in terror, and were suddenly silenced. I fear something terrible has happened."

    Screen Shot 2020-10-11 at 3.02.56 AM.jpg
     
    Last edited: Oct 11, 2020
  18. Oct 11, 2020 at 8:13 AM
    #78
    Puppypunter

    Puppypunter Well-Known Member

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    :rofl::rofl::rofl:
     
  19. Oct 11, 2020 at 10:25 AM
    #79
    DeeKay20

    DeeKay20 [OP] Well-Known Member

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    Dobinsons 2" lift, 33s....other stuff
    Yep, I totally read that ad as LED DRL headlight and fog lights. Not LED DRL.....headlights and foglights if that makes any sense. Totally my fuck up on that I guess.
    Either way I was surprised yesterday, the GM actually called me back. The weird thing is he wouldn't give any answer as to why they put the LED bulbs in but agreed to swap them out for me when I go up there on Monday. He just kept saying "we upgrade all of our cars headlights".

    Unrelated to the headlights, the truck has to go back anyway to get a window replaced and the HVAC fixed. The Manager I spoke to said that if I go to autonation for the warranty work then I have to get any and all future warranty work done at that dealer. Is that true? I thought I could pretty much go to any Toyota dealer in the country and get the truck fixed.
     
  20. Oct 11, 2020 at 10:29 AM
    #80
    12TRDTacoma

    12TRDTacoma Powered by Ford, GM, VW, and Mercedes

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    Those lights they installed are not approved by DOT nor are they legal. They screwed up there and even further by decepting you. If you have not went over your paperwork already you definitely need to. By this time I would be threatening to lawyer up and go lawsuit on them. I would also take it one step further by threatening to go to the media if you are not getting the results you want.
     
    Oatwillie likes this.

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