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KTJO 4X4: no customer service

Discussion in '3rd Gen. Tacomas (2016-2023)' started by toyotahenry, Oct 20, 2020.

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  1. Oct 21, 2020 at 4:32 PM
    #21
    Danno 1948

    Danno 1948 Danno 1948

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    Ocala,Fl.
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    little bit of everything
    yes, never been installed
     
  2. Oct 21, 2020 at 4:42 PM
    #22
    Gregw138

    Gregw138 Well-Known Member

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    NY
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    2019 TRD Off Road DCSB 2016 Lexus ES350 2009 Lexus ES350
    WAY TOO MANY
    I’m a person that had a problem and it was a nightmare dealing with her.
     
  3. Oct 21, 2020 at 4:58 PM
    #23
    Justinhisle

    Justinhisle Well-Known Member

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    Justin
    Kentucky
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    Would you be willing to sell just the two for the rear doors, that is all I need. Already have the front two doors.
     
  4. Oct 21, 2020 at 4:59 PM
    #24
    Silverlogic

    Silverlogic Well-Known Member

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    San Diego, California
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    I dunno, it's 2020.
     
    Panchovilla6192002 and Skydvrr like this.
  5. Oct 23, 2020 at 4:11 PM
    #25
    Danno 1948

    Danno 1948 Danno 1948

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    Dan
    Ocala,Fl.
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    2023 Tacoma Trail Edition/ Ice White
    little bit of everything

    i gave 40.00 for the kit, if you give me that its yours
     
  6. Oct 23, 2020 at 4:27 PM
    #26
    ColoradoTJ

    ColoradoTJ Retired cat herder Moderator

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    Chris
    Colorado
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    3500 Duramax, Roush Mustang, Jeep Crawler
    If serious, do a chat with the staff post, business licence, website, facebook, IG, blood sample, pics of GF/Wife never hurt, what you offer that TW doesn't already have (or how you are doing it better). In the event its LED lights or retro's....don't even ask, but definitely send pics.:thumbsup:
     
    Skydvrr, memario1214, tonered and 4 others like this.
  7. Oct 23, 2020 at 4:40 PM
    #27
    Devious6

    Devious6 Not your Average College President Emeritus

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    Northeast Pennsyltuckyvania
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    Unfortunately, she is not efficient nor is she forthright in dealing with customers. Ask me how I know? I won't put one of her products in my truck given my experience in trying to get a set of bowl lights.
     
    Last edited: Oct 24, 2020
    Tullie D likes this.
  8. Oct 23, 2020 at 4:42 PM
    #28
    T4RFTMFW

    T4RFTMFW Well-Known Member

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    Please include me on this convo.

    (or just send the pics)
     
    ColoradoTJ[QUOTED] and whatstcp like this.
  9. Oct 23, 2020 at 8:27 PM
    #29
    Bertw192

    Bertw192 Well-Known Member

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    Bert
    Seattle, WA
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    All the things!
    Of the wife or GF... right?
     
  10. Oct 23, 2020 at 8:43 PM
    #30
    ColoradoTJ

    ColoradoTJ Retired cat herder Moderator

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    Colorado
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  11. Oct 23, 2020 at 8:47 PM
    #31
    hoarder23

    hoarder23 Truck fell over

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    NJ
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    Scratches
    Those roof racks are legit
     
    Afilao likes this.
  12. Oct 24, 2020 at 12:46 AM
    #32
    waltuo

    waltuo Well-Known Member

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    I’ll supply you with zipti...umm I mean welds.

    I refurbish used zip ties. The lengths are never the same as I cut off the excess. You get whatever I find. 60% of the time, they’ll hold every time. Deal?
     
    Malvolio and tonered like this.
  13. Oct 24, 2020 at 7:05 AM
    #33
    ColoradoTJ

    ColoradoTJ Retired cat herder Moderator

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    Last Pro Tips on TW vendor greatness:

    1) When creating non-vendor ads, please include pricing for all items for sale (you know...follow BST rules). When staff asks you to list a price and not just a link to your website, don’t have a bitch fit and start making demands. This will most likely get you the boot.

    2) Ignoring #1 Pro tip and continuing to place ads that violate BST rules will in fact get you the boot.

    3) Acting like a vendor, not following up with customers on delays never has a good outcome. Totally ghosting staff on repeat inquiries about delays will in fact get you the boot.

    4) After coming back from “the boot” for violating BST rules, suggesting that TW staff members are just trying to shake you down is laughable. Then offering up a bribe after realizing losing 300k viewing members from all the sites plus guest traffic would be a bad financial choice will definitely get you the perma boot.

    5) Before even asking to become a vendor, be very active on the site for a while, offer group buys that run smoothly, have business license, actually have an up and running business (shocking, I know), give time for staff to research you and how your conduct is on TW, FB, IG, business website, etc.

    Pro tip 1-4 may have been the demise of KO 4x4, but I will not confirm or deny.
     
  14. Oct 24, 2020 at 7:14 AM
    #34
    markgphoto

    markgphoto Well-Known Member

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    Middle Tennessee
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    Despite all the drama, I still have faith that the gamble I made a year ago with pre-ordering a grab handle will pay off in a month or so.
     
  15. Oct 24, 2020 at 7:18 AM
    #35
    ktbell444

    ktbell444 One who throws exceptions

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    ᚺᛖᛚᚺᛖᛁᛗ
    From what I've seen, she's not just banned from TW, she's been banned from all similar sites as well. That's impressive.
     
  16. Oct 24, 2020 at 7:19 AM
    #36
    Daria

    Daria Can I pet your dog? Moderator

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    Dodging tumbleweeds
    Accurate. It’s a privilege, not a right.
     
  17. Oct 24, 2020 at 7:33 AM
    #37
    su.b.rat

    su.b.rat broken truck

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    otherwise she'll be collecting a trash heap of boxes to deal with. :cool:

    Screenshot_20201024-093152_Instagram.jpg
     
    bacon_st and markgphoto[QUOTED] like this.
  18. Oct 24, 2020 at 8:04 AM
    #38
    slowlane

    slowlane Well-Known Member

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    Based off the customer service nightmares, I would never buy from this company. Not that my opinion matters.

    Its one thing waiting a long time to get what you paid for, its meh but toallerble. But if something goes wrong with thier products how the heck do you get a hold of them/her. Response time is key and it seems there's lack of any kind of response.

    MESO has been pushing products for a long time, but he always manages to respond to everyone! No matter if its feedback, suggestions, or products issues.
     
    Nito, wahoobie, TheCochese and 6 others like this.
  19. Oct 24, 2020 at 8:21 AM
    #39
    Grossomotto

    Grossomotto Complete 3rd Member

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    She should get some capital to make her products and have them in stock instead of forum members fronting her the money. Waiting a few months for $800 rock sliders from a custom fab shop is expected. But waiting six months for $50 door lights is rediculous.

     
    TheCochese, Chew, jmneill and 5 others like this.
  20. Oct 24, 2020 at 8:37 AM
    #40
    Panchovilla6192002

    Panchovilla6192002 Well-Known Member

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    2019 Cavalry Blue TRD SPORT 4X4 DCSB MT 2003 Red ExtraCab MT 5 lug
    She came out with too many products too fast. I contacted her a few times here, and she always responded. I did notice later on her other threads where she came off as stand-off ish
     
    Norsemanvike likes this.
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