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Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars, HUD, and Bowl Lights

Discussion in '3rd Gen. Tacomas (2016-2023)' started by tonered, Dec 13, 2019.

?

DAH Delivery Challenge

  1. Ordered?

    27.2%
  2. Received?

    37.9%
  3. Have to bend upper clip to fit?

    15.9%
  4. Missing Upper Cover?

    6.0%
  5. Missing Lower Cover?

    3.4%
  6. Incorrect Hardware?

    13.4%
  7. Scratches / Damage?

    9.9%
  8. Other (oh gawd)?

    20.7%
  9. Magically Perfect!

    25.4%
  10. Stuck in Shipping Label Created Purgatory?

    3.9%
  11. OGs Still Waiting since Before the Ban?

    7.3%
  12. Return Attempted?

    1.7%
  13. Return Actually Happened?

    3.0%
Multiple votes are allowed.
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  1. Dec 20, 2020 at 7:54 AM
    #881
    wiljayhi

    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
    Oct 8, 2018
    Member:
    #268685
    Messages:
    2,635
    First Name:
    Jim
    Murky Water, MB, eh?
    Vehicle:
    3G, Tuned
    I responded to the shipping address with a change (had to add my postal code to the address) but so far, nothing back. Maybe I should send it again? Maybe not. Might look like passive aggressiveness ? What to do, what to do ....
     
  2. Dec 20, 2020 at 8:01 AM
    #882
    indoomitable

    indoomitable Baby-steppin' down the stairs

    Joined:
    Dec 7, 2019
    Member:
    #312775
    Messages:
    991
    Gender:
    Male
    Texas
    Vehicle:
    2018 OR 4x4 DCSB
    Well fucking shit.

    .......but added to work playlist........
     
    pochoboy and Malvolio[QUOTED] like this.
  3. Dec 20, 2020 at 8:02 AM
    #883
    wiljayhi

    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
    Oct 8, 2018
    Member:
    #268685
    Messages:
    2,635
    First Name:
    Jim
    Murky Water, MB, eh?
    Vehicle:
    3G, Tuned
    I think it’s already taken off. Check this:

    https://tacomabeast.com/products/2016-2021-oem-drivers-side-grab-handles-w-a-pillars
     
    indoomitable[QUOTED] likes this.
  4. Dec 20, 2020 at 8:30 AM
    #884
    pochoboy

    pochoboy Well-Known Member

    Joined:
    May 20, 2019
    Member:
    #293791
    Messages:
    447
    got shipping confirmation this morning. Yee Haw!
     
  5. Dec 20, 2020 at 11:19 AM
    #885
    09 Redneck

    09 Redneck Well-Known Member

    Joined:
    Jan 17, 2009
    Member:
    #12668
    Messages:
    979
    Gender:
    Male
    Ga
    Is anyone else getting an email to pay for shipping?
     
  6. Dec 20, 2020 at 11:23 AM
    #886
    wiljayhi

    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
    Oct 8, 2018
    Member:
    #268685
    Messages:
    2,635
    First Name:
    Jim
    Murky Water, MB, eh?
    Vehicle:
    3G, Tuned
    If you didn’t pay for shipping along with the product when you bought it, she’ll invoice you for it by email.
     
    09 Redneck[QUOTED] likes this.
  7. Dec 20, 2020 at 1:02 PM
    #887
    VicNic3

    VicNic3 Well-Known Member

    Joined:
    May 5, 2018
    Member:
    #252619
    Messages:
    749
    Gender:
    Male
    GA
    Vehicle:
    2018 Toyota Tacoma Sport 4x4 DCSB Silver Sky Metallic
    Yes, I did.
     
    09 Redneck[QUOTED] likes this.
  8. Dec 20, 2020 at 1:15 PM
    #888
    MadKatt

    MadKatt In need of serious help..

    Joined:
    Dec 14, 2019
    Member:
    #313265
    Messages:
    1,405
    Gender:
    Male
    Frozen Midwest Tundra
    Vehicle:
    2019 TRD OR DCLB Calvary Blue
    :rofl::rofl::rofl::rofl::rofl::bananadance::bananadance::bananadance:
     
    Malvolio[QUOTED] likes this.
  9. Dec 20, 2020 at 2:35 PM
    #889
    TacoTruck808

    TacoTruck808 Well-Known Member

    Joined:
    May 15, 2017
    Member:
    #219102
    Messages:
    2,103
    Gender:
    Male
    Oahu in the Aloha State!
    Vehicle:
    2016 Tacoma TRD Sport DCSB, Prem & Tech Pkg, MGM
    I got an email to pay shipping also. I feel she should have ate the cost of shipping as a goodwill gesture since she held on to my money for over a year. Everything is nickel and dimes when it comes to her. Even paying via Friends and Family. What reputable company does that?! Just include the cost in the price of the item. Once I get my handle, i will be done with ordering any more items. I should have learned from the first purchase I made but back then, it was a start up so I understood the growing pains and even defended her actions....not any more. By now, there should be no excuses. I think she has forgotten the people who had purchased her products to get her business started in the first place.
     
    G.T., baldbeardedtaco, aozer and 7 others like this.
  10. Dec 20, 2020 at 5:23 PM
    #890
    taoist

    taoist taoist

    Joined:
    Mar 11, 2018
    Member:
    #247042
    Messages:
    687
    First Name:
    Pete
    The Baraboo Range
    Vehicle:
    18 Sport ACLB
    LOL, nowadays customer service can mostly be found in the dictionary and history books.
     
  11. Dec 20, 2020 at 5:39 PM
    #891
    RushT

    RushT Amateur Everythingist

    Joined:
    Dec 10, 2017
    Member:
    #238171
    Messages:
    5,648
    Gender:
    Male
    North Texas
    Vehicle:
    '18 DCSB TRDOR Inferno
    I’m in the medical field and I tell my staff all the time: 99% of our patients don’t have the ability to evaluate our technology or our skills. But 99% of their opinion of us is based on how we treat them; ie customer service.
     
  12. Dec 20, 2020 at 5:42 PM
    #892
    Bertw192

    Bertw192 Well-Known Member

    Joined:
    Aug 3, 2017
    Member:
    #225852
    Messages:
    14,344
    Gender:
    Male
    First Name:
    Bert
    Seattle, WA
    Vehicle:
    2017 TRD OR DCSB
    All the things!
    The majority of my medical experience has been with EMT's, and those guys being friendly, cool, and caring, meant 100% to me. Probably the shittiest jobs, but they've had the best attitudes.
     
    shakerhood and Inferno__Taco like this.
  13. Dec 20, 2020 at 5:49 PM
    #893
    rightushook

    rightushook Active Member

    Joined:
    Aug 29, 2020
    Member:
    #339210
    Messages:
    38
    Gender:
    Male
    First Name:
    John
    Vehicle:
    2020 Tacoma TRD PRO
    MESO CUSTOMS: gashole, red start button, map lights. Center console divider, glovebox organizer, Proclips phone mount, weathertech wind deflectors.
    Companies nowadays will literally bend over backwards to make sure customers are happy even when they're wrong. Not defending her but customer service is alive and well.
     
    aozer likes this.
  14. Dec 20, 2020 at 5:50 PM
    #894
    RushT

    RushT Amateur Everythingist

    Joined:
    Dec 10, 2017
    Member:
    #238171
    Messages:
    5,648
    Gender:
    Male
    North Texas
    Vehicle:
    '18 DCSB TRDOR Inferno
    I’ve experienced 50/50 on that myself.
     
  15. Dec 20, 2020 at 6:09 PM
    #895
    wiljayhi

    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
    Oct 8, 2018
    Member:
    #268685
    Messages:
    2,635
    First Name:
    Jim
    Murky Water, MB, eh?
    Vehicle:
    3G, Tuned
    I’ll say again, this just doesn't feel right. I’m usually a pretty good judge of things (could be my age :rofl:) but I missed this one completely. Hindsight says, once bitten, twice shy. Or fool me twice shame on me.

    It’s already gone past the boundaries of “shipping week” for whatever reason and I’ve tried every way I know of to get her to explain why long term pre orders are being saved for last. Short of her driving it up here and hand delivering it, I just don’t give a shit. It will not end with any great joy or pride of the new gadget on my side and that’s a shame.

    Acceptance. I’m done.
     
    Malvolio and 09 Redneck like this.
  16. Dec 20, 2020 at 8:19 PM
    #896
    JdevTac

    JdevTac Well-Known Member

    Joined:
    Jan 8, 2012
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    #70234
    Messages:
    6,281
    Gender:
    Male
    First Name:
    Josh
    GA/WA
    Vehicle:
    2nd gen
    The only people that insist on friends and family for product purchases are those looking for an easy out should they fuck up. It’s so easy to just add the percent to compensate as a product purchase but then she’d have buyer protection or even direct calls to the bank to worry about.
     
  17. Dec 20, 2020 at 8:38 PM
    #897
    baldbeardedtaco

    baldbeardedtaco Well-Known Member

    Joined:
    Sep 4, 2018
    Member:
    #265223
    Messages:
    3,316
    Gender:
    Male
    FL
    Vehicle:
    18 TRD Sport DCSB MGM
    Ordered this month, didn’t receive a address confirmation email but last night a item shipped confirmation without tracking arrived.

    Those that got tracking was it another email?
     
  18. Dec 20, 2020 at 8:52 PM
    #898
    tommygs3

    tommygs3 Well-Known Member

    Joined:
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    Member:
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    Messages:
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    Gender:
    Male
    First Name:
    tommy
    Vehicle:
    18 tacoma limited
    Fox 2.0 - KDmax tune - 5.29 revolution
    about to place an order on tacomabeast... wish me luck...
     
  19. Dec 20, 2020 at 8:55 PM
    #899
    WaitingOnMyR1T

    WaitingOnMyR1T No longer waiting…

    Joined:
    Aug 5, 2020
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    Gender:
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    Josh
    Portland, Oregon
    Vehicle:
    2020 White TRD Pro - Magnuson S/C & Rivian R1S
    I feel like you’ll get it before me.
     
    SandyTaco4x4 and doublethebass like this.
  20. Dec 20, 2020 at 8:59 PM
    #900
    dilbert

    dilbert AI Member

    Joined:
    Mar 14, 2016
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    #181276
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    Male
    PNW
    Vehicle:
    2019 DCLB TRD Off-Road
    CG256, G.T., Tacotoast and 10 others like this.
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