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Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars, HUD, and Bowl Lights

Discussion in '3rd Gen. Tacomas (2016-2023)' started by tonered, Dec 13, 2019.

?

DAH Delivery Challenge

  1. Ordered?

    63 vote(s)
    27.2%

  2. Received?

    88 vote(s)
    37.9%

  3. Have to bend upper clip to fit?

    37 vote(s)
    15.9%

  4. Missing Upper Cover?

    14 vote(s)
    6.0%

  5. Missing Lower Cover?

    8 vote(s)
    3.4%

  6. Incorrect Hardware?

    31 vote(s)
    13.4%

  7. Scratches / Damage?

    23 vote(s)
    9.9%

  8. Other (oh gawd)?

    48 vote(s)
    20.7%

  9. Magically Perfect!

    59 vote(s)
    25.4%

  10. Stuck in Shipping Label Created Purgatory?

    9 vote(s)
    3.9%

  11. OGs Still Waiting since Before the Ban?

    17 vote(s)
    7.3%

  12. Return Attempted?

    4 vote(s)
    1.7%

  13. Return Actually Happened?

    7 vote(s)
    3.0%
Multiple votes are allowed.
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Page 96 of 303
  1. Dec 31, 2020 at 12:53 PM
    #1901
    Malvolio

    #1901
    Malvolio free zip ties for Stun

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    C2D9C8EA-30D6-4F68-8FB7-E21950C3123A.jpg
     
    Malvolio, Dec 31, 2020
    #1901
    wahoobie, Skydvrr, Bertw192 and 2 others like this.
  2. Dec 31, 2020 at 12:53 PM
    #1902
    tonered

    #1902
    tonered [OP] bartheloni

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    Wow!

    Good on you for having the brass to do that.

    :cheers:
     
    tonered, Dec 31, 2020
    #1902
    Bertw192 and Malvolio like this.
  3. Dec 31, 2020 at 12:53 PM
    #1903
    wiljayhi

    #1903
    wiljayhi “..ain’t nobody’s business if I do…”

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    Murky Water, MB, eh?
    Vehicle:
    3G, Tuned
    I be a’lurkin’ :anonymous:
     
    wiljayhi, Dec 31, 2020
    #1903
    Bertw192, Malvolio[QUOTED] and tonered[OP] like this.
  4. Dec 31, 2020 at 1:09 PM
    #1904
    wiljayhi

    #1904
    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
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    First Name:
    Jim
    Murky Water, MB, eh?
    Vehicle:
    3G, Tuned
    I had a similar type experience years ago. I special ordered an Ovation 12 string guitar. They said it would take a couple of months to get it done. Long story short after 6 months I was no closer than the day I ordered. After the same kind of nonsense that we see with ktjo aka: a shit show, one year had passed and the poor guy at the music store where I ordered it had passed away. Anyway, one day I get a call telling me your guitar is in. I rushed down to the store and told them to shove it. It was a 6, not a 12 like I ordered. So, I guess we all have a different “shit” threshold. Mine appears to be just over one year of customer relations BS.
     
    wiljayhi, Dec 31, 2020
    #1904
    Bertw192 and tonered[QUOTED][OP] like this.
  5. Dec 31, 2020 at 1:12 PM
    #1905
    tonered

    #1905
    tonered [OP] bartheloni

    Joined:
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    Lynnwood, WA
    It sucks to get hosed like this.

    You most likely saved yourself some more frustration.
     
    tonered, Dec 31, 2020
    #1905
    wiljayhi[QUOTED] likes this.
  6. Dec 31, 2020 at 1:12 PM
    #1906
    ortho

    #1906
    ortho Well-Known Member

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    I’d be lying if said I hadn’t thought about just canceling. Let folks sort out the gremlins then order if I feel like it’s actually something I want.

    I’m curious though- was she more responsive about cancellation? Maybe that’s what I should put in the subject of my email.
     
    ortho, Dec 31, 2020
    #1906
  7. Dec 31, 2020 at 1:17 PM
    #1907
    Grossomotto

    #1907
    Grossomotto Complete 3rd Member

    Joined:
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    How much are these handles? She should get some capital like a legit business (she does have a website) and have them in stock like Meso does.

     
    Grossomotto, Dec 31, 2020
    #1907
    hotrodder636 likes this.
  8. Dec 31, 2020 at 1:19 PM
    #1908
    wiljayhi

    #1908
    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
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    First Name:
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    Murky Water, MB, eh?
    Vehicle:
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    Never batted an eye about cancellation. I think she only responds to texts during working hours. That’s been my experience. Tried email but no response.
     
    wiljayhi, Dec 31, 2020
    #1908
  9. Dec 31, 2020 at 1:19 PM
    #1909
    RushT

    #1909
    RushT Amateur Everythingist

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    North Texas
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    Two. Totally. Different. Approaches.
     
    RushT, Dec 31, 2020
    #1909
    Malvolio and Skydvrr like this.
  10. Dec 31, 2020 at 1:21 PM
    #1910
    Grossomotto

    #1910
    Grossomotto Complete 3rd Member

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    39.9526° N, 75.1652° W
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    They defintely are. One fronts your money to run their business and the other doesn't.

     
    Grossomotto, Dec 31, 2020
    #1910
    whatstcp likes this.
  11. Dec 31, 2020 at 1:21 PM
    #1911
    wiljayhi

    #1911
    wiljayhi “..ain’t nobody’s business if I do…”

    Joined:
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    Murky Water, MB, eh?
    Vehicle:
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    She does have the capital. From the early funders. :rofl:

    And they are in stock now.
     
    wiljayhi, Dec 31, 2020
    #1911
    Malvolio and Grossomotto[QUOTED] like this.
  12. Dec 31, 2020 at 1:21 PM
    #1912
    RushT

    #1912
    RushT Amateur Everythingist

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    Meso is often out of stock, but he doesn’t do pre-orders, and he doesn’t do wait lists. At best, he does email notice of in stock. But Meso backs his product with communication and confidence.
     
    Last edited: Dec 31, 2020
    RushT, Dec 31, 2020
    #1912
    Tttacodan, MESO, markgphoto and 2 others like this.
  13. Dec 31, 2020 at 1:23 PM
    #1913
    Grossomotto

    #1913
    Grossomotto Complete 3rd Member

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    I'm in agreement.

     
    Grossomotto, Dec 31, 2020
    #1913
  14. Dec 31, 2020 at 1:26 PM
    #1914
    Skydvrr

    #1914
    Skydvrr IG: @kalopsianick

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    You know it's fucked up, when the more patient group of people (like a lot of people in here) are pissed off. Most of us are used to waiting a while from suppliers for bumpers and racks, etc. Pretty hard (easy?) To fuck that up haha
     
    Skydvrr, Dec 31, 2020
    #1914
    doublethebass and tonered[OP] like this.
  15. Dec 31, 2020 at 1:32 PM
    #1915
    RyanDCLB

    #1915
    RyanDCLB Well-Known Member

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    :stayontopic:
     
    RyanDCLB, Dec 31, 2020
    #1915
    tonered[OP] and Skydvrr like this.
  16. Dec 31, 2020 at 1:32 PM
    #1916
    ortho

    #1916
    ortho Well-Known Member

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    Agreed. She replied to one of my Instagram comments about how this was a preorder and they weren’t available the whole year I’ve been waiting... like I’m in the wrong for being frustrated with new orders shipping and her not even reaching out to remedy my 12+ Month old order. I responded that I’ve followed everything including tracking shipping containers and was genuinely excited for the product.
     
    Last edited: Dec 31, 2020
    ortho, Dec 31, 2020
    #1916
    whatstcp, Oatwillie and tonered[OP] like this.
  17. Dec 31, 2020 at 1:33 PM
    #1917
    tacobelletx

    #1917
    tacobelletx Well-Known Member

    Joined:
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    Given any interactions with Meso and his crazy amazing customer service approach (even when he was a one man show)... I'm fairly certain he would definitely have the FIFO approach if he were to ever do a pre-order situation.

    Hopefully Katie takes this whole situation and learns from it. Although, I'm betting she'll have way less backers for anything in the future. I'd be curious to see if the HUD is handled better, worse or the same. Thank you Texas for the registration sticker being where her HUD projected, so I didn't bother pre-ordering that.
     
    tacobelletx, Dec 31, 2020
    #1917
    Devious6 and RushT like this.
  18. Dec 31, 2020 at 1:35 PM
    #1918
    tacobelletx

    #1918
    tacobelletx Well-Known Member

    Joined:
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    I noticed she's been very careful to ignore/respond around all comments about new orders going out before real pre-orders.
     
    tacobelletx, Dec 31, 2020
    #1918
  19. Dec 31, 2020 at 1:36 PM
    #1919
    RushT

    #1919
    RushT Amateur Everythingist

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    I waited 42 weeks for a set of sliders, from a projected 12 weeks. Granted, they were a bit custom and I understood the separate challenges the manufacturer was having. But still, I was pretty close to cancelling after a few times after missed deadlines. In the end, very happy with the product even if I had to do some mods upon installation. I knew what I was getting into. I’m trying to take that approach here, but having a hard time with the poor customer service decisions.

    I mean, you have ~300 people that have orders that are aged 6-13 months, and website orders go out in 5 days? Pshhhh.

    Oh, and something I just considered. It’s possible that TacomaBeast did actually place a large order 6 months ago. I’m not saying that indeed happened, but it’s possible.
     
    RushT, Dec 31, 2020
    #1919
    Tttacodan, tacobelletx and tonered[OP] like this.
  20. Dec 31, 2020 at 1:37 PM
    #1920
    RushT

    #1920
    RushT Amateur Everythingist

    Joined:
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    '18 DCSB TRDOR Inferno
    Hey guys, what email address is the request to pay shipping coming from?
     
    RushT, Dec 31, 2020
    #1920
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