Dealer SOLD my truck - resolved

I say get yourself a pro for that price of the utility truck!! OR bad mouth that dealership!

 

What toyota dealer can be trusted?

Apologize to the 1% of honest dealers out there.

 

They didn't get a better deal, what happened is the sales person didn't properly record that the specific truck you reserved was sold. Then the sales manager got a call from another dealership that wanted that specific truck so they dealer traded for it. It happens very often, I really hope it has nothing to do with you being female. Give them an opportunity to get you the right truck within a reasonable time frame. Use this situation to, like mentioned above, get some free accessories or maybe further discount on the truck.

I can promise you they don't want you to just take the deposit, they would much rather sell a vehicle.

I hope they fix this issue for you properly, I am sorry that it happened to you.

 

So salesman marked it sold. Finance took deposit. Has all paperwork, and still not communicating? That is hard for me to believe.

You would be surprised how hard a 7570 Cement/REd is to find. Heck a 7570 Cement - there are I think 5-6 in the country.

 

Is the dealership part of a larger network?......or family owned anD small

by the way, the threat of escalating is stronger than actually doing that.......

 

What it means is that one of them will be very helpful to make it right and get a new customer

 

I appreciate it. Thank you for the helpful post.

If they can make it right (lets see)

 

I do not know.

This is the dealership

https://www.villagepointetoyota.com

 

Trying to find info on the owner or the GM. their website isn't friendly

https://www.villagepointetoyota.com

 

You mean your EX dealer sold your truck. Time to look for another.

 

This is coming from experience because I am a sales consultant at a dealership.

They want to sell the truck, give them a couple weeks or whatever time frame you believe is reasonable.

They'll make it right, if they are worth a damn...

 

Walk in to the dealership and ask to speak to the manager. When you speak to the manager, then ask for the owner of said dealership or find him on the internet.... we can help with that, you can send him a very detailed transaction at his dealership.
Then talk only to him.

 

Unfortunately most dealers take advantage of not just ladies. From my buddies' and my experience they are all scumbags.

 

What it means, is your dealership is going to have a hard time finding you a replacement because the other 2 dealerships aren’t going to help him

 

It means there are other dealers that are glad to compete for your business. Go talk to them!!

You know what sort of deal you got from the first place, now go match or beat it.

 

Budget is maxed at 35. Pro isn't in my future, brother

 

You said to give a week or two. That is fine. I haven't asked for a refund. I haven't done a charge back. Lets see if they make it right.

 

I would love help to find the owner of the dealership.

If I could walk in - I would. Dealer is 1600 miles away.

 

When i got the GM of the dealer involved, things got done real fast. Not the owner but that worked for me right away. I found GMs name online and figured out what his email was.

 

Yeah trying to find that now.