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Dealer SOLD my truck - resolved

Discussion in '3rd Gen. Tacomas (2016-2023)' started by farmtacoma, Jan 15, 2021.

  1. Jan 15, 2021 at 4:44 PM
    #101
    TexasWhiteIce

    TexasWhiteIce Well-Known Member

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    this 100%

    make them regret it!!!
     
    Junkhead, farmtacoma[OP] and Tacosrus like this.
  2. Jan 15, 2021 at 4:45 PM
    #102
    Oldtruckguy

    Oldtruckguy Active Member

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    Unscrupulous dealers don't care who they take advantage of.
     
  3. Jan 15, 2021 at 4:46 PM
    #103
    farmtacoma

    farmtacoma [OP] Date Farmer

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    I posted the receipt they gave me. There is a paper trail and sold contract.
     
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  4. Jan 15, 2021 at 4:46 PM
    #104
    Tacosrus

    Tacosrus Carpe Diem

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    Jim Carrey. All Righty Then....
     
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  5. Jan 15, 2021 at 4:47 PM
    #105
    sled dog

    sled dog Well-Known Member

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    Yeah, that makes it challenging. Hope they find a truck for you.

    When I was looking, Modesto Toyota had trucks and were willing to deal. I was working with a salesman named Jesus Haro. It's closer than Nebraska... (no offense Nebraska-ites)
     
  6. Jan 15, 2021 at 4:48 PM
    #106
    farmtacoma

    farmtacoma [OP] Date Farmer

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    I took advice from this thread. Since salesman and finance guy email was their first name, and last name @villagepointetoyota.com

    I did that with Adam and Mr. Zimmerman the GM.

    awestover@villagepointetoyota.com, tzimmerman@villagepointetoyota.com

    The emails haven't bounced back.
     
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  7. Jan 15, 2021 at 4:48 PM
    #107
    farmtacoma

    farmtacoma [OP] Date Farmer

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    If you want to PM me his info, I will be happy to contact.
     
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  8. Jan 15, 2021 at 4:51 PM
    #108
    Tacosrus

    Tacosrus Carpe Diem

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    Jeez. Guess I missed it your in California. Gotta be a truck here somewhere...
     
  9. Jan 15, 2021 at 4:54 PM
    #109
    farmtacoma

    farmtacoma [OP] Date Farmer

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    Would love it if I ccould find one. Freeman Toyota was my first stop. Then was Sunnyvale Toyota. Then Napa Valley. Then OR (they wont sell me one due to Covid CA DMV). Then WA. Then Idaho, Montana, Iowa, Illinois, Nebraska.

    In S. Cal 7570 is locked out by Toyota. You can't have a truck here. My best options are North or midwest.
     
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  10. Jan 15, 2021 at 4:55 PM
    #110
    tcjacado

    tcjacado Well-Known Member

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    Have you tried Longo Toyota?
     
  11. Jan 15, 2021 at 4:55 PM
    #111
    Scottyskywalker

    Scottyskywalker Well-Known Member

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    I'm demanding an upgrade for the negotiated price or I'm raising hell. I would March up and down the sidewalk with a sign warning customers. You get the service you allow.
     
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  12. Jan 15, 2021 at 4:55 PM
    #112
    farmtacoma

    farmtacoma [OP] Date Farmer

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    Longo won't get a 7570.

    But I will try them. Sport/OR was out my budget, and Longo only has that in a DCLB
     
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  13. Jan 15, 2021 at 4:55 PM
    #113
    frenchee

    frenchee Favorite Member

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    Whats 7570
     
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  14. Jan 15, 2021 at 4:56 PM
    #114
    BroncoAZ

    BroncoAZ Well-Known Member

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    In my former career I worked with auto dealerships every day. Previously I could’ve called this guy’s boss at BHA corporate, but I’m out of it now.

    There are some very good people in the car business, but many who would sell their own mother if they could make a buck. Sorry you found the bad ones on this deal. I would give them a chance to find another truck within a few days, but I would certainly ask for a concession in price or free accessories.
     
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  15. Jan 15, 2021 at 4:58 PM
    #115
    farmtacoma

    farmtacoma [OP] Date Farmer

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  16. Jan 15, 2021 at 5:00 PM
    #116
    farmtacoma

    farmtacoma [OP] Date Farmer

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    They wont sell to me.


    Marcus Stambaugh at Kendall Toyota of Eugene wrote:


    My name is Marcus and I am an Internet Sales Manager at Kendall Toyota of Eugene Oregon. I do appreciate your interest in the Toyota Tacoma. The vehicle you have chosen is actually a sold unit. With the current state of affairs I regret to say we are not able to work with California DMV's because of the shut downs. I understand that purchasing a car is an important decision. I value every customer and welcome every opportunity to assure your complete satisfaction with the selection of your next vehicle. Once the California State DMV offices are back in normal operation we can do business at that time.

    Marcus Stambaugh
    Sales Consultant
    Kendall Toyota of Eugene
    marcus.stambaugh@kendallauto.com

    Kendall Toyota of Eugene
    373 Goodpasture Island Road
    Eugene OR 97401
     
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  17. Jan 15, 2021 at 5:00 PM
    #117
    Gen2 Man

    Gen2 Man Well-Known Member

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    This is spot on it’s not the dealers, its the sales staff. The turn over is unbelievable you always want to find a sales associate that’s been there for years, the one with plaques all over the walls.

    even then it can be problematic. The top salesman at Chevy dealer here worked 16 hour days and Saturday and did well but he’s was also a coke head so he made all kinds of promises. The dealership just wants to move cars. One or two dissatisfied customers doesn’t amount to much. If they can’t locate your vehicle soon move on because it will be easier for you. Maybe you are lucky finding out what kind of people they are. What else can they screw up, best to sever that relationship.
     
    farmtacoma[OP] likes this.
  18. Jan 15, 2021 at 5:02 PM
    #118
    tcjacado

    tcjacado Well-Known Member

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    Try north Hollywood Toyota
     
  19. Jan 15, 2021 at 5:08 PM
    #119
    aggr0crag

    aggr0crag Well-Known Member

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    I’ve purchased a truck at this dealer before and traveled from a few states away because they were the best deal. I only dealt with the fleet sales manager. Put a deposit down Over the phone and they valued my trade over the phone. Drove there and left in 2 hours. Not condoning how they treated the OP but YMMV.
     
    tacotoe[QUOTED] likes this.
  20. Jan 15, 2021 at 5:09 PM
    #120
    tacotoe

    tacotoe Pastry Chef

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    I'm going to take a look around on internet here and see what's around. The last time I looked there wasn't many new trucks available.
     
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