Online Banking Hacked

So, my girlfriend had her bank account hacked into yesterday. She went to use her debit card and was given the "Insufficient Funds" error. She then tried to use her Visa, thinking that it may work and was given a Visa Error. Thinking that both are quite strange, as this has never happened before and she had just checked her bank account two hours prior, and had more than enough funds to pay for what was on the counter, she went to the bank.

At the bank, she used the ATM machine to check her balance and make sure it wasn't just a card error. She saw an e-mail money transfer for all that was in her account, with the exception of $1.29.

Up to the teller she went, saying that her bank account had been hacked. The teller pulled up her account activity, and canceled the transaction. She got her money back, got a money order for all of it and canceled her account.

Now... She's gotten two e-mails from the guy, who's name and e-mail both match the e-mail money transfer recipient, and is getting kinda worried and uncomfortable with the whole thing. In the last email, he said "...I will be looking into who you are..."

What makes it even worse is that she has a 2 year old son, and all of her child support information is dealt with online through the government, and there is a lot of personal information out there...


The police have been called, and they say that there is nothing they can do, since no money was lost. WTF?!

Any suggestions?

 

wow people are so stupid. Get a life and stop ripping other people off

 

A good start...

Scan her computer thoroughly for viruses and keyloggers. Go to a new computer that you know is clean and have her change every password for everything important. Watch everything like a hawk.

If she has facebook, have her change all her settings to friends only. Same with any other social networking sites she may be on. It never hurts to google yourself to check and see what's out there.

 

Her Facebook has been set to friends only since the beginning. All of her passwords have been changed too. I was thinking about keyloggers, and that she should have her laptop taken in to be completely sifted through... though that's my only idea... New laptop for Christmas perhaps...?

I dono, this is friggen ridiculous though. Learn how to make an honest frickin' living already.

I couldn't imagine that someone intelligent enough to hack a bank account would use their real name and e-mail to be the recipient of a money transfer, but he's on Facebook, and there have been two e-mails sent from his account that don't look to be "viral" messages.

Such a piss off. I hate people.

 

Print those out and take them to the police. They would have to do something if threats have been made on her safety.

I agree, it's a scary situation. It's not enough that he tried to steal her money, now he's trying to scare her into giving it to him. Although it may be his dumbest move yet, because I'm sure those emails can be traced to him. Just curious, but what was the full context of his email? Is he claiming that she owes him this money, or is he just trying to flat out rob her?

EDIT: And he very well may have simply bought her bank information from a real hacker, and is in fact as dumb as he sounds.

 

The first e-mail said something along the lines of "I'm not going to fall for your scamming organization"

She replied to it though... I told her not to, but she did anyway, saying this: "I think you have me mistaken for someone else, I am no organization, I am a University student.
and that's it"

The second e-mail from him said this:

 

Does his e-mail address match the facebook profile's e-mail address? If so, it could be that his address was hacked or he's just that stupid.

If not, then it could be anyone. As rare as my name is, theres at least 5 others in the US with my exact name.

 

You have his email, and you said he's on facebook?

That's enough to turn the hunter into the hunted.

I'd create a dummy account, add him, and get to know info about him....keep yourself fake.

Gather if he is a real physical threat to your loved ones.

 

To me, that email didn't actually sound too "threatening"...more just retarded. It sounds like the guy thinks he himself is the one who has been screwed with. If I were you, I'd tell him that you are maintaining records of all conversations and activity with him, and remind him that he has the wrong person. Then I would let him know that should he continue harrassment, you will forward all copies of correspondence to the appropriate authorities with his email address.

 

Email him back saying my two good friends Smith and Wesson will be waiting for you.

 

Yes, his email and name that is being used to send the emails to my girlfriend, match the email and name of a Facebook account.

I've been thinking of doing a dummy account and adding him, but I don't wanna get involved in this either, as I have investments through my bank, and stuff that if I got it stolen I would be screwed.

 

Sounds to me like someone else is trying to take money from you, send it to this guy, then retrieve it from him another way. This guy probably saw notice that this money was transferred to him and thinks your GF is trying to scam him..

 

Your best bet is to be diplomatic and firm, but not aggresive with him, IMO. As a finance/banking person, I'm interested in what kind of transaction he's trying to pull or what his story is behind the money.

 

I didn't think of that... that's a possibility though for sure.

 

OR, he knows he got caught and is just trying to play it off like my previous post.. lol

 

It was an e-mail money transfer, that hadn't gone through yet and was able to be canceled through the manager of the branch my girlfriend uses.

 

Internet fraud is covered by FBI not local police.

 

http://www.fbi.gov/scams-safety/fraud/internet_fraud/internet_fraud

 

Right, but I'm wondering what his "story" behind it is. A lot of these things have stories to go along with them, i.e. Nigerian scams, etc. Just curious what his is and how he's structuring his money.

 

Understandable, but local police should be able to at least point you in the right direction. Especially considering the local police is the RCMP, which is nation wide. As far as I know... RCMP is it, in Canada.. and this is right up their alley.