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Just bought 2018 SR5, having issues, what to do?

Discussion in '3rd Gen. Tacomas (2016-2023)' started by CSFastlane, Jan 21, 2021.

  1. Jan 21, 2021 at 5:23 PM
    #21
    OrangeRa1n

    OrangeRa1n Well-Known Member

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    Take a video. Keep records. Write down the steps to replicate it (times, speed, etc). If one dealer won't help you, go to another. And another. Keep on keeping records. Bad case, call Toyota Corporate with your records and video. Worst case, bring it to Firestone. Not much it can be, don't fret.
     
  2. Jan 21, 2021 at 5:37 PM
    #22
    GoldenBrew

    GoldenBrew Insufficient Privilege

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    could be you have bad tires or associated front-end suspension issues. find another dealer since it is under 36K warranty and explain symptoms (don't tell them the history or what has/has not been done) and see what they come up with.
     
  3. Jan 21, 2021 at 5:39 PM
    #23
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Yea guess i have no choice, just sucks with a brand new vehicle, well new to me. I have a little 97 tacoma that rides better than this thing.
     
    tacotoe likes this.
  4. Jan 21, 2021 at 5:41 PM
    #24
    Justin_4x4

    Justin_4x4 Member

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    Have you even tried going back to the dealer you bought it from yet?
     
  5. Jan 21, 2021 at 5:41 PM
    #25
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Well first thing I did today was took it to a tire shop. they did road force and said all the tires look good, no cupping or anything, but they was all out of balance. but it still didnt fix anything.
     
  6. Jan 21, 2021 at 5:43 PM
    #26
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    not yet, i called the salesman that sold it to me and he said he was off work for a couple of days, he would see what he could do Friday, which is tomorrow.
     
    tacotoe likes this.
  7. Jan 21, 2021 at 5:44 PM
    #27
    OrangeRa1n

    OrangeRa1n Well-Known Member

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    Have faith and everything will sort itself out :)

    Could be alignment, brakes, tires/rims, etc. Once a good mechanic takes a look at it, it should be pretty obvious what the issue is. I agree with GoldenBrew, don't tell them of the history; see what they come up with.
     
  8. Jan 21, 2021 at 5:46 PM
    #28
    GoldenBrew

    GoldenBrew Insufficient Privilege

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    sounds like something is loose or bent - or maybe rims (steel) could be bent - aluminum rim would be trashed. Any competent dealer should be able to diagnose and fix. Truly - find another dealer. Any squeaks, cracking or clanks on bumps ? if so look at the front coil overs for loose connections or broken springs. Steering damper could also be bad.
     
  9. Jan 21, 2021 at 5:51 PM
    #29
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Seems to be coming from the front driver side, something doesn't feel right on that side. I've already took the wheels off looked over everything. seen if there was play in the wheels, inspected brakes and cant find anything. I also rotated different wheels to that corner with no change. The constant vibration seems to be the front driver side, and the shuddering while braking is mostly the rear.
     
  10. Jan 21, 2021 at 5:52 PM
    #30
    Clearwater Bill

    Clearwater Bill Never answer an anonymous letter

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    Warranty will not apply to wear items like brake pads/rotors.

    Will not apply to tire balance or alignment.

    There is a possibility of defective rear drums (out of round) being a warranty issues.
     
  11. Jan 21, 2021 at 5:55 PM
    #31
    Notoneiota

    Notoneiota Well-Known Member

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    This is just my 2 cents, but unless you got a screaming deal on this truck, I'd hand them back the keys and tell them to F themselves. Why should anyone have to go through this bullshit game of driving here and there to try to get it fixed? It should be road worthy from the get go. There's a bazillion trucks for sale, ditch this noise and find one that works. I don't even own the truck and I'm pissed you have to go through this.
     
  12. Jan 21, 2021 at 5:56 PM
    #32
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Yea that's what I figured, but I was hoping that them being a big toyota dealer that they wouldn't sell me a vehicle that needed these things. and if it does then they will address the issues at no charge since I literally just bought it. But who knows we will see, I will be nice for now to see if they help me out.
     
  13. Jan 21, 2021 at 5:58 PM
    #33
    Juice Weasel

    Juice Weasel Well-Known Member

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    georgia has no lemon laws and is where people drop off busted garbage. call a lawyer and let them know, this isnt a best buy return on a printer. and out the dealership right here.
     
  14. Jan 21, 2021 at 5:59 PM
    #34
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Yea it sucks, I expected to have a vehicle that I could drive, I don't want to be spending more money trying to find the issue. Tomorrow will be 3 days since I drove off the lot, but they there is no dealer warranty or anything, which I thought weird since the original owner bought from them and traded it in to them. So im not sure I will be able to get my money back plus the money from my trade in.
     
  15. Jan 21, 2021 at 6:02 PM
    #35
    OrangeRa1n

    OrangeRa1n Well-Known Member

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    I'm confused. What's the difference between a dealer vs non-dealer warranty? Is this like used vs Certified? The only difference is the inspection in this case, right? Wouldn't there still be limitations on wear items?
     
  16. Jan 21, 2021 at 6:03 PM
    #36
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    They are supposed to be contacting me tomorrow. I am going to wait on their response before I do anything rash. I will keep this post updated.
     
  17. Jan 21, 2021 at 6:06 PM
    #37
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Well all Toyotas have a manufacturing warranty 3yr/36k mile and a 5yr powertrain. But usually a dealer will have their own warranty to take care of any problems in the first couple of months, because if they don't fix it then I will have to take it to another toyota dealership and have out of pocket cost for wear items and also have to pay a fee just for them to look at it. And used certified means that it has an extended warranty.
     
  18. Jan 21, 2021 at 6:11 PM
    #38
    Lava-road

    Lava-road Well-Known Member

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    Lemon laws....Ever once an awhile you will get a perfect Tacoma..that will never have problems..
    And ever once an awhile the “lemons come out”...

    Ok .Most states have a 3 day purchase laws ..to cancel the sale...I hope you excise your right!

    Hope fully someone can find the issues and correct the problems...
    Call BBB....lawyer?
    Aloha,
     
    4x4spiegel likes this.
  19. Jan 21, 2021 at 6:20 PM
    #39
    CSFastlane

    CSFastlane [OP] Well-Known Member

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    Bought in GA, which after research doesn't have such law. I am going there tomorrow maybe they fix it or just take it back. Maybe they didn't know, which I doubt. I guarantee the problems I am experiencing is why the previous owner traded it in .
     
  20. Jan 21, 2021 at 6:30 PM
    #40
    OrangeRa1n

    OrangeRa1n Well-Known Member

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    OP, you could always try driving 10 or so miles then pull over and feel the rim for heat. If the brakes are causing that much vibration, the tires/rims should get warm on whatever side it's occurring on. Besides accident damage, I can't see this costing all that much in parts. IMO If moving the wheels doesn't change the vibration, it's most likely the brakes. You said it yourself, it's a vibration and it gets worse when you brake.
     
    ABA180 likes this.

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