Is 'no loaner cars' (for same-day recall service) a Toyota policy?

or is it dealer-specific, and some dealers will give loaner cars for a same-day service drop and pickup?

First dealer I called about the Tacoma fuel pump recall said they don't offer loaners except for multi-day service.

 

Like anything else, it varies dealer to dealer.
My dealer will give a loaner, if and when they have one, same day or multi.
They loaned me a corolla for the fuel pump, but I had to schedule the pump around the loaner.

 

I thought it varies from dealer to dealer. I'm sure they'll give you a ride to wherever it is you need to be. My local Toyota dealer usually doesn't, but the chevy dealer down the street from them does. Audi, Merc, Porsche, sure; Toyota, not so much.

 

Dealer specific.

 

I believe it depends on the dealership. I have the frame rust recall. It's estimated to be an 8 hour repair. They offered a loaner for when I get it done.

 

Dealer specific. The dealer I work for does.

 

My dealerships policy is 2 days out u get a loaner ..

 

Depends on the dealership.

 

When the frame on my '06 TRD OR AC was replaced (by Toyota) I was provided with a 4 month loaner of a shiny new Camry. But then I suppose it wasn't the dealership that was paying for the rental on the loaner. For normal service they'll give me a ride to & from home. Given my history with them, if I had a multi-day warranty repair I expect they'll provide a loaner, but it would not be a comparable vehicle to my Tacoma.

 

I’ve never been denied a loaner in ten years with two different Toyota dealers. I always drop off the night before this making it a multi day service.

 

My dealer is doing uber for frame inspections

 

I presume you mean the first inspect and coating if passes?

Mine was in for 3 days and I got a loaner.

Same dealer, my clockspring and catalytic converter replacement was same day and my wife got a shuttle to and from work (about 10 minutes away)..not sure if loaner was offered or not

 

Our local dealer doesn't really do loaners. They have a service shuttle. Due to covid, they arent running it for passengers. They sent 2 guys to my house, picked up the truck and drove it back when I had my fuel pump and millimeter wave sensor recalls done.

 

Darn dealers! I wish they all worked to make happy customers instead of acting like they shit gold and fart diamonds!! After walking away from Toyota my ZR2 dealership service has been Golden goodness, no push back that I experienced with Toyota service prick workers (where do those bums get their entitled to be gods attitude???!!??!).

 

Yes, however, it is still considered a recall.

 

I agree with what others have stated, my dealer gives out loaners for any repairs and even will rent one if they do not have a dealership loaner available for repairs over 4 hours. This reminds me of another thread about "Best Dealership" and everyone was so focused on "cost of vehicle" when there is SO many other factors that come into play in "Best Dealership"... unless you mean "Cheapest" then yeah they probable lack customer service afterwards also.

 

I figured as much. Nice that it's down to 8 hours b/c mine was there 3-4 days.

 

I imagine the dealership and Toyota are probably on 2 different pages. The 8 hour estimate comes from Toyota. I haven't actually asked the dealership how long they anticipated.

 

My dealer has loaners but if you aren't there first thing in the morning they're all gone. I just waited for enterprise to come get me, didn't even get charged for gas because I barely drove anywhere.

I dropped it off at 9am they called me to come get it around 2 or 3pm.

 

They used a black spray on mine..I've heard something about a white foamy coating (I think) so perhaps they've changed product and therefore cut back on the time for the job and curing.