IT BS thread

Forgot the last line "So we can then ignore your ticket. Thank you!"

 

Pretty tempted to paste it on the office door... My "Put In A Ticket" cup HR made me isn't working! Need to up the game!

 

We're not ignoring it, we are prioritizing!

 

I worked level one but got sick of cubicles now I operate equipment

 

You, sir, are right! Apparently I'm not so good with the politically correct terminology.

 

I explain it like this: a ticket is how you justify having an IT tech in your building. If they don't have enough tickets there must not be enough work to keep them busy, and you might have to make do with a roving tech. That sales pitch never worked too well on the users, but oh boy did it work on the bosses.

We bought a new help ticket system and to speed the transition process a consultant was hired. He earned every dime with the following advice, "do not label ticket low, medium, high. Instead label them normal, medium, high." Users that get a ticket labeled low priority tend to get grumpy, but a normal ticket is just fine. So there you go politically correct, and saved you the cost of a consultant.

 

Quote of the day (so far) from the Redhat Summit:
Cloud implementation can "increase the velocity and magnitude of terrible decisions."

I need a t-shirt with that.

 

Sending that to my Linux team's manager...who lost his shit last month when someone thought that putting 300 VMs into MS Azure was "a splendid idea."

 

To err is human, but to really screw something up takes a computer.

I love when someone says "just put it in the cloud." Like that's some magical place where you never have to worry about your data.

 

Management who think that cloud is a great solution also cleaned their room by stuffing everything under their bed and called it good.

 

Or networking, patching, firewalls, load balancers, etc ..

Shit that's how I clean my room.

My wife (also in IT) is always annoyed how I can be good at my job and OCD about configurations but my desk and room are a disaster

 

https://www.sciencedaily.com/releases/2021/04/210430165903.htm

A team of computer science researchers has uncovered a line of attack that breaks all Spectre defenses, meaning that billions of computers and other devices across the globe are just as vulnerable today as they were when Spectre was first announced.

 

You already hit the lottery!

 

Sometimes I just wish things would break at work to help pass the time........

 

I wish. Gettin’ 3 different operating systems to talk to each other let alone integrate is a full time Ordeal. I rather council marriage breakups.

 

I am a network engineer so it can *sometimes* be fun to chase down an issue and pass some time. But sometimes it's very not fun.

But it IS Friday so I'll settle for a boring/quiet one