Dealership forgot to put in oil at 6000km

I only asked 'cause short trips is doubtless the reason behind condensation emulsified oil in the pan and as cold as it is there, even moderate length trips may not get it hot enough to cook off condensates.

ADDED:

If you're considering accepting their assessment: get a ruling either from the dealer in writing or Toyota that this incident has done nothing to compromise your Toyota warranty.

The oil analysis done right now will only tell you if the engine is toast right now, since it's been in so short (50 miles) in service. So get another oil analysis after 5Kmiles on the new oil fill. Run it hard in this time...highway, towing if possible, mountains, stop-and-go in town too. It will definitely show wear metals outside of normal for an almost new engine if it is damaged. If it doesn't then it should give you some assurance you're making the right decision to accept their assessment.

I'd still want an extended warranty on engine internals...they should be willing to help you out for that. This is an absolute mind fucking hassle and once they're off the hook you're the one stuck with the consequences all alone if something goes bad at 110K, WAY before a Toyota engine should crap out.

 

I'd demand that they pull a main and a couple of rod caps to inspect the bearings. With the amount of miles on your engine, they should look primo if all is normal- it would give you an opportunity to see if any copper is showing. It would also be prudent to have a compression test and a leak down test done.

 

I check my truck right in front of the service department before I pay.
All doors for lube and everything. Its a good thing because about a year ago I found my oil filler cap on top of the engine.

 

I work in the auto industry and you would be horrified at how often this no oil issue can happen.If I was in the owners shoes there is something I am certain of.I would rather live with 0.00001" of bearing damage than have someone disassemble the entire front of my vehicle to replace the short-block.Picture someone that most of you say they don't trust doing an oil change on there vehicle spending 16 hours pulling apart everything you hold sacred,spreading all over the shop and then reassembling with dirt,air tools and frustration.
I would try for the extended warranty and sleep well at night.

 

They did a little better as far as assurance, and more people know about what happened now (including all of us), so thats good. Again, save all that paperwork, dates, times, people talked to ,ect.

Those chain guides are self-lubricating for the most part, just by the materials used. a little bit of lip service and salesman talk from them on that.

It would have been much better if they did pull a couple rod and main caps, leakdown test and a few others. That would have shown that they were completely interested and thorough with your concerns. As it was, they went for the easy stuff.

Go for that extended engine warranty,,stay with that,, keep rattleing that cage. These engine are not designed to run without oil, for no amount of time.

 

in Calgary we have this guy on TV who fights for the little guy, go to the equivelant in your area,bad publicity for the dealer would be a good motivator for them to do the right thing

 

Believe me, a lot of dealerships have people working that don't know shit and they shouldn't be working anywhere near a vehicle.
Good luck

 

Changing oil is not high skill job. They probably have a $8 hr kid doing it same as the quick lube. Why would you have a $25 - $35 an hour tec changing oil ?

 

i would go home, drain the oil and let it run till it starts knocking hard then add the oil again then let it brake n call them n tell them you truck just broke cause of the oil starvation they caused and that them adding oil didnt help lol just kidding!!!!!, im not telling you to be a criminal but i believe they owe you a new engine for your peace of mind or like everyone else is saying, its lawyer time!. engine ran with out oil= broken if not now for sure later

 

I think this is bad advice. It wouldn't be difficult for Toyota to get there hands on the posts on this forum and use them against the OP, fwiw

 

I think maybe my point was missed.Best possible outcome if the owner sued,received a new engine,short block or long block,or have internal engine components that where damaged replaced.The truth is he would be worse off.More damage would be caused by disassembling the engine components than that 1km drive.If he gets a new short block via a law suit his engine in my opinion would be less reliable than it was before.Instead of headhunting he should do what is best for him and his Tacoma.
I will try and find some pics of a dual overhead cam v6 short block replacment in the dealership that I work.It looks like a transformer threw up.Have a look at the cams,lifters,timeing chains and hundreds of bolts and misc pieces.Front suspension,hood and wireing harness removed.Transmission,transfer case and exhaust.Power steering rack,lines and fluid.Every cooling system hose,line and gasket removed and replaced.
Most likely the tech doing the job makes money based on speed and not quality.If the job pays 16 hours,he will likely do it in 12 because that is how he pays his bills.
What is going to make this truck the most reliable it can be?
P.S.I'll try and get the pics of the re-re.

 

I'm not so sure...sometimes, probably when least expected, the dealership will amaze you. I am totally amazed to find, for instance, that at least some of those 1st gen frame swaps actually went well.

But still...OP would be looking to the same service department that caused this debacle in the first place...hmmm

 

This is why I dont go to the dealer for oil changes. Or anything if I can go somewhere else and get it done.

 

Dealer is looking for you to let time pass. 1 or 2 years from now no one will pay any attention to your complaints if you're out of warranty. I had a new ford truck with a small tappet noise, ford said if it worsens to bring it back. 4 years later it burned valves at 66k. It cost me $800 for a valve job cause it was over the 50k warranty. I had all the receipts from them saying to bring it back if there was a problem. Didn't help. I should have gotten a lawyer, but that would have been more than the $800. And I was young back in 1985, trusted them to do the right thing.
Either get an extended warranty from them or get an attorney. Now, not later. If their saying nothing is wrong then it shouldn't really cost them anything to stand by their word.

 

... ^^^ ... x2 ... well said ...

.

 

They just need to swap in a complete crate motor and be done widdit.

 

The good and the bad. The alternatives may not be much better. Rebuild engines and I include race builders here are not, IMO, as good and clean as factory rebuilds in factory jigs. I think you are more than likely fine.

This is a prime example why I still do the thing that everyone else typically pays a truly under skilled monkey to do so that they can drive 10 minutes wait 20 minutes and drive 20 minutes. Oil changes are best done by someone that has a vested interest in the health and safety of their vehicle.

 

YOU ARE CORRECT SIR!!!!!!!!!!

 

I don't know if this will ease the pain but here's my experience. I had a '97 taco with the 3.4 V6 and wanted to put in an engine oil cooler because I pulled a travel trailer. I installed a Hayden myself but evedently didn't tighten the hose clamp enough. I drove it for about a month. I was at the store about a mile from home when I came out to find a puddle of oil under my truck. Being a dummy I started up the truck and drove home. The engine light came on half way there. I found the problem , reconnected the hose replaced the oil and drove it to the next oil change (2K miles). I changed the oil and checked the magnate in the drain plug and found hardly any metal on it. I replaced the oil and kept my fingers crossed.I had 20 K on it. At 90K, I sold it and bought my '08 taco. The '97 ran like it was new when I sold it. It used no oil and did not smoke. I've talked to the family that bought it and they love it. They pull a travel trailer and have had no problem with a total of 120k on the odometer. Just my $0.02.

 

If I was you, I would drain the oil then I would drive the truck in circles on the parking lot till it dies, then put the drained oil right into the oil pan and then call the dealership telling them that the truck does not work!!!!!!!!!!!! Have them deal with it then, I bet you they will not offer you a free oil change.