Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars, HUD, and Bowl Lights

Is anyone retarded enough to deal with KtJ-oh-Im-actually-a-piece-of-shit really a reputable dealer anymore?

 

Most of this disaster happened after the KTJO 4x4 OEM PnP handles were delivered.

 

If KTJO has any business sense, she change her model to only deal with distributers. Too busy to maintain good customer service is why threads like this exist. Seems like a smart idea to me to buy it through R4T and let them assume the risk and hassle of dealing with her.

 

Wut? Can you actually read? How in the hell did you gather that I was referring to you? I'm not even drunk yet and I can read that as a jab at KTJO and R4T. Please tell me you were joking

 

LOL

 

I mean it is a Monday, and almost 4pm here, so I'm a bit behind my norm.

 

No, sorry. I’ll stop what I’m doing at work next time to slowly analyze your very well written response next time. Cheers!

 

I mean, you should always give tacomaworld nonsense you undivided attention. But I understand since you live in Salt Lake that your brain might be a bit in disarray since the sun has decided to park it's ass about 200 feet above your head over there.

 

It has been rough out here for sure. Especially since my company just decided it’ll replace our glorified swamp coolers with AC.. next spring.

 

Ouch. I lived in Tooele off and on for 4-ish years. My dad had a/c and my aunt had a swamp cooler...... I always chose the south end room of my dad's basement when I was there. My first summer there, my car had no a/c. fixed that shit real quick.

 

Thanks for hooking me up!! The TW community is awesome.

 

My pleasure! Hope the install goes smoothly!

 

These guys deserve a prize for their bad service. I actually got my driver handle somewhat quickly, it must have been about two weeks or so. My problem when it arrived was that they never included the installation hardware with the handle and pillar. I called them immediately and they said they'd send it the next day. A week passed and nothing happened. I reached out by email to customer service and on a separate email through their website. Never got a response.
Called a 2nd time, and the same guy on the phone said "oh it should have gone out already, I'll put it in a box right now and send it to shipping". A week passed and nothing. Called a 3rd time and he said the same thing as before. I waited another week and nothing. Funnily enough, they sent me an email to provide a review of their product. So I sent a review saying how the product was good but their service was trash. I took the screenshot of the response afterward cause it was hilarious: "sent to the store owner for approval". No wonder all their reviews were great on the site. They never posted my review but did finally send the hardware by mail, and even funnier now they don't even show reviews at all on the product page.

If you really want the grab handle and want to deal with them, prepare for some massive pain!

 

I swear, these KTJO 4x4 grab handle stories are getting better, in a bad way.

Just wow.

 

Sent you a PM.

 

At least there’s some truth in advertising on the “new” website:


However, as per usual, if you click the link for the installation guide you get a “not found”.

 

I hope you got your order in before R4T went “sold out” on their website.

 

At KTJO 4x4, they don't fix the problems. Just more of the same.

 

And of course, no torque spec given. Surely anyone attempting this knows exactly how tight is "not too tight". /s

 

When I tightened both bolts I went to a “snug” feel by hand. It loosened up a bit over time so I re-snugged. Feels solid but I’m not going ugga dugga that’s for sure