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URD Customer Service

Discussion in '2nd Gen. Tacomas (2005-2015)' started by VersaTrax, Jan 5, 2022.

  1. Jan 5, 2022 at 7:41 AM
    #1
    VersaTrax

    VersaTrax [OP] Well-Known Member Vendor

    Joined:
    Oct 31, 2017
    Member:
    #234663
    Messages:
    320
    Gender:
    Male
    First Name:
    Nicholas
    Vehicle:
    2019 Toyota Tacoma
    Anyone else having issues getting ahold of URD? I’ve been calling them all week and they never pick up or call back.
     
  2. Jan 5, 2022 at 9:39 AM
    #2
    matt2491

    matt2491 Well-Known Member

    Joined:
    Jul 28, 2015
    Member:
    #160513
    Messages:
    116
    Gender:
    Male
    First Name:
    Matt
    Massachusetts
    Vehicle:
    2015 TRD Off-Road Supercharged
    Their customer service is less than stellar, to put it kindly.
     
  3. Jan 5, 2022 at 9:49 AM
    #3
    Tacospike

    Tacospike Semi-Unknown Custodial Member

    Joined:
    Nov 19, 2018
    Member:
    #273198
    Messages:
    14,418
    Gender:
    Male
    512
    Vehicle:
    16 Tacoma TRD Sport DCSB / 17 Tundra 5.7L 4X4 CM
    Two Trucks
  4. Jan 13, 2022 at 9:07 AM
    #4
    Gadget@URD

    Gadget@URD Well-Known Member Vendor

    Joined:
    Sep 12, 2008
    Member:
    #9183
    Messages:
    695
    Southern Maryland USA
    Vehicle:
    URD Supercharged XRunner
    The primary means of contacting URD is by email. You can use the form on the CONTACT US page or use info@URDUSA.com

    That will get the fastest response possible. Currently handling 200-300 emails a day. Thanks!
     
    Hawk373, stickyTaco and Torspd like this.
  5. Feb 15, 2022 at 9:09 PM
    #5
    stickyTaco

    stickyTaco Fuck Cancer

    Joined:
    Dec 11, 2012
    Member:
    #92904
    Messages:
    5,923
    Gender:
    Male
    First Name:
    Zack
    Reno/Tahoe
    Vehicle:
    '12 DCSB TRD-OR
    Fox/Dakar with Relentless goodies and stuff
    I've been exchanging emails regarding a supercharger order last year and more recently regarding supporting mods and @Gadget@URD has always replied in a reasonable time.
     

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