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BUYER BEWARE: Explore Overland

Discussion in 'Vendor Reviews' started by sixstring, May 7, 2022.

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  1. May 17, 2022 at 11:49 AM
    #221
    mabupa

    #221
    mabupa Well-Known Member

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    I didn’t hear from them after waiting two days so called my CC company and explained the mess. The nice guy on the phone was shocked and said, no worries, will file this and will refund your money. Money was refunded and I’ll keep rocking my “predator steps” for now. Hope everyone gets their money back one way or another.
     
    mabupa, May 17, 2022
    #221
    whatstcp, xxTacocaTxx, OG_Tacoma and 1 other person like this.
  2. May 17, 2022 at 12:22 PM
    #222
    sixstring

    #222
    sixstring [OP] Well-Known Member

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    Be careful there. It sounds like your bank may have deposited a temporary credit onto your visa while they investigate the dispute. If EO goes bankrupt and your bank doesn’t get in line quick enough, they may not be able to recover money from EO and May reverse the temporary credit. At least that’s what my bank told me.
     
    sixstring, May 17, 2022
    #222
    Toyko Joe and xxTacocaTxx like this.
  3. May 17, 2022 at 12:40 PM
    #223
    Lsguy

    #223
    Lsguy New Member

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    Probably depends on your banks policies. I'm covered regardless of their ability to recoup but not all banks (or specific cards) have that benefit.
     
    Lsguy, May 17, 2022
    #223
    sixstring[OP] likes this.
  4. May 17, 2022 at 12:46 PM
    #224
    TS4x4

    #224
    TS4x4 Well-Known Member

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    Just saw Koch33 pulled their sponsorship of EO event. Good on them for being aware!

    Have they made any official statement? Based on this thread and a few reddit threads it seems like a ton of people have filed chargebacks as word has spread.
     
    TS4x4, May 17, 2022
    #224
    JohnnyTRD06 and crashngiggles like this.
  5. May 17, 2022 at 12:47 PM
    #225
    gotfolk

    #225
    gotfolk Member

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    SW FL
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    Just adding to this as well

    Ordered 10-14-21 front bumper for my GX...

    Contacted Paypal today, fingers crossed...
     
    Last edited: May 17, 2022
    gotfolk, May 17, 2022
    #225
  6. May 17, 2022 at 12:50 PM
    #226
    mikelundgren

    #226
    mikelundgren New Member

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    Additional leaf spring on the rear.
    I purchased a rear tubular bumper for my 4Runner 9/30/21. Derrick strung me along with texts and phone calls until past 180 days. PayPal denied my case. My credit card is researching the purchase and have credited me temporarily. EO has two months to respond. Do not trust anything this company or Derrick tells you.
     
    mikelundgren, May 17, 2022
    #226
    EmptyVault, xxTacocaTxx, Toyko Joe and 1 other person like this.
  7. May 17, 2022 at 1:00 PM
    #227
    sixstring

    #227
    sixstring [OP] Well-Known Member

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    Look to through this thread. Koch made an official statement.
     
    sixstring, May 17, 2022
    #227
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  8. May 17, 2022 at 2:03 PM
    #228
    MotoTacoma

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    MotoTacoma Adrenaline Addict

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    I’m hoping this has a good ending for those like myself that paid for a product and have yet to receive it.
     
    MotoTacoma, May 17, 2022
    #228
  9. May 17, 2022 at 2:05 PM
    #229
    sixstring

    #229
    sixstring [OP] Well-Known Member

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    Did you initiate a dispute with your payment provider?
     
    sixstring, May 17, 2022
    #229
  10. May 17, 2022 at 2:19 PM
    #230
    Flieger45

    #230
    Flieger45 New Member

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    I don’t even own a Tacoma but I registered specifically for this thread. I met this guy a few years ago and my initial impression of him was “Can’t be trusted!” First off the guy highjacked an Overland Bound Group meeting. He had never driven off-road before (he told me this) and yet he was giving driving advice to other novice drivers. I attended one event that he setup, after that I was done. He was all about “who can spend the most money on their vehicle!” I felt like I was at a time share event! He was trying to peddle his crap. Unfortunately, It turned me off to Overlanding all together.
     
    Flieger45, May 17, 2022
    #230
    BrokenMech, xxTacocaTxx, strangerranger and 3 others like this.
  11. May 17, 2022 at 2:46 PM
    #231
    Radar1005

    #231
    Radar1005 Active Member

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    Their Facebook business page has been deleted.
     
    Radar1005, May 17, 2022
    #231
    BrokenMech and TS4x4 like this.
  12. May 17, 2022 at 4:36 PM
    #232
    Radar1005

    #232
    Radar1005 Active Member

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    Radar1005, May 17, 2022
    #232
    gsubioguy, OG_Tacoma, sixstring[OP] and 1 other person like this.
  13. May 17, 2022 at 4:52 PM
    #233
    Radar1005

    #233
    Radar1005 Active Member

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    Good thing you trusted your instincts about this POS.
     
    Radar1005, May 17, 2022
    #233
  14. May 17, 2022 at 5:22 PM
    #234
    MotoTacoma

    #234
    MotoTacoma Adrenaline Addict

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    tacoma sold 11/13/13 GX470 has 2” Dobinsons IMS w/JBA UCA, Baja Designs S1 ditch lights, more to come!
    Yes. Temporarily refunded pending investigation.
     
    MotoTacoma, May 17, 2022
    #234
  15. May 17, 2022 at 5:27 PM
    #235
    SlowDecay

    #235
    SlowDecay Member

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    I didnt have to wait as long as everyone else only since march, but paypal and amex dispute has been submitted. Thanks for bringing this to light for everyone.
     
    SlowDecay, May 17, 2022
    #235
    Radar1005 likes this.
  16. May 17, 2022 at 5:41 PM
    #236
    MericaTaco

    #236
    MericaTaco Member

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    FML another member here waiting since end of November for sliders with hardly any response from EO. Lot to digest here fingers crossed for PayPal. Lesson learned
    Also thanks everyone for this thread
     
    Last edited: May 17, 2022
    MericaTaco, May 17, 2022
    #236
    SR-71A, GOTH.TACO, MotoTacoma and 1 other person like this.
  17. May 17, 2022 at 8:27 PM
    #237
    OnespeedTRD

    #237
    OnespeedTRD Member

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    There's a FB page dedicated to this if anyone is interested... "Screwed by Explore Overland" is the page name.
    At 21 members right now. I'd be interested to see just how many folks this company screwed over, probably well over 100.
     
    OnespeedTRD, May 17, 2022
    #237
    xxTacocaTxx, Radar1005, OG_Tacoma and 1 other person like this.
  18. May 17, 2022 at 9:25 PM
    #238
    ThatRed4thGen

    #238
    ThatRed4thGen New Member

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    Front Bumper: @arb4x4usa Winch: @warnindustries Bumper Light Bar: @nilightledlight Suspension: @oldmanemu4x4 @specialty_products_company Roof Rack: @alphafoxtrotdesign Roof Rack Light Bar: @nilightledlight Wheels: @toyotausa Tires: @bfgoodrichtires Sliders: @exploreoverland Air Compressor: @viaircorp
    Who, Derrick?
     
    ThatRed4thGen, May 17, 2022
    #238
  19. May 18, 2022 at 2:43 AM
    #239
    Flieger45

    #239
    Flieger45 New Member

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    Yes.
     
    Flieger45, May 18, 2022
    #239
  20. May 18, 2022 at 5:35 AM
    #240
    518YotaT4R

    #240
    518YotaT4R Member

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    No it hasn't... atleast I see it..
     
    518YotaT4R, May 18, 2022
    #240
    SR-71A likes this.
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