Apparently Tacomas don't use rear brakes….

I have had very good results with resurfaced rotors from Oreillys - on oem rotors and on good quality rotors like EBC. Resurfacing on cheap Wagner rotors only lasted two years before they began vibrating again. Oems have gone 70K+. The EBC’s in my Tacoma are only at 5K but they are good quality rotors and the tech guy that resurfaced them said the rotors, which had 70K, were still pretty thick. I’ve never had drums resurfaced but I am not too suspect of the OP’s, yet.

 

If they only changed the rear shoes and left the rear drums as is (you said rotors surfaced so I assume fronts on those) the drums are probably out of round or heat scarred so that may be your problem.
They also have to recheck the springs back there as if original they may have broken one or it fell off (what a noise that creates contacting drum and backing plate). Then the parking brake cable pulls an adjuster strut lever that is usually rusted/frozen after 10 years so hope they freed it up and greased it. The correct way by the book to adjust is lock adjuster wheel clicking down till shoes locked on drums then back 15 clicks (not turns).
I put a link to my recent rear brake replacement so you can see what is really back there when talking to the dealer or looking at yourself.
Rear Brake Replacement Tips | Tacoma World

 

If the person your talking to doesn't know that the hydraulic line running to the rear brakes is connected to the same master cylinder that the hydraulic line running to your front brakes is, I think you are wasting your time talking to that person. Nothing constructive is going to come out of a conversation with a person who doesn't understand the basic principles of a braking system. Find someone at the dealer who knows how stuff works. If you used to work there, high probability you know who that person is or can easily find out.

 

They are idiots if they are saying this.

 

If your truck is like mine I'd then be asking why Tacoma has an ABS system.

 

Because everyone has money to throw away. (Sarcasm.)

I don't see any connection between the current year and wasting money for absolutely no reason. If a drum is warped then yes replace it otherwise have it turned on a lathe (assuming it's not worn past its useable lifespan).

 

This is comical the rear def does work, but it's not overall. Have you checked the e-brake line? I have heard folks note that the line can sometimes stick and needs to be lubed or changed. Is it really cold where you are, and possibly you have a pad sticking?

 

quick question...does it have pads and emergency brake shoes on the inside of the rotor?

 

Tacoma drums are braking and parking brakes.

Cars with rear discs have a drum parking break inside the rotor.

- Robert

 

Excellent point. I had that issue after the last lift in the back. Ebrake line was binding. A simple slight re-route corrected the issue.

 

Labor rates are going up. There comes a point where there's more value in just replacing with a fresh drum instead of wasting time at the lathe

 

oh ok...he said the shoes where parking brake only is what made me ask...

 

imagine a tacoma only having front brakes. like any other vehicle. Maybe time for a new dealer.

 

Its pretty brazen to respond with "oh, these trucks don't even use the rear brakes"

It's like dude, I didn't ask if these trucks use the rear brakes. I asked why my truck is shaking like a mf every time I touch the brake pedal.. after you guys worked on it!

 

well said

 

I don't normally push for yelp reviews and stuff like that but that's the kind of response that higher up managers need to know about. Terrible service writing ..

 

Yeah the cars that have rear rotors have small drums with no wheel cylinders in the center that are only for parking and ebrake. The small calipers do the braking.

Our tacomas use drums with wheel cylinders for both braking and parking.

 

For anyone that has considered or or looking at it. The rear conversions and 4runners for example the rear discs are drum e breaks (smaller than stock but still drum). I have the SOS Big Brake rear disc setup on my truck now. and can say the rear def "brakes" the e brake is useless (so far at least)

 

This is true Especially for folks who don’t do the actual brake job themselves. After turning a rotor it’ll not have the same life span as before, same with drums because you’re removing metal from a heat sink.

 

That’s the trade off with any rear disc setup pretty much. Much smaller drum and much smaller shoes to hold the car/truck. But most people don’t use the e-brake much anyway. I do on my Taco (unless it’s freezing outside) mainly to keep the shoes adjusted.