RCI stepping up!

No no, not a bad guy.

Sliders are meant to be banged up/scratched/dented, that’s their purpose. I would just scrape/sand, touch up with paint and get ready for next adventure.

 

I agree. And after I start actually 4 wheeling it thats exactly what I intend to do. I travel on average 1000+ miles offroad per year including several trails in Colorado. I expect damage. Just not prior to actually hitting a trail.

 

Funny, I did not expect to get for giving props to a company that actually cares about their customers and their products.

 

Just from driving on FSRs, my sliders are peppered from rocks and show minor surface rust, I even got mudflaps.

I know every few years or so I will have to remove them and prep/paint.

 

RCI has always been pretty easy to work with. Helps being local they probably figure they can send that set off to be repowdercoated and sold.

 

Some people have absolutely nothing better to do.

 

You're getting shit for having a company replace the slider for something so small and for something that will get scratched up anyways.

RCI is a great company. But you took advantage of them imo.

 

Wait. What? The primary purpose of rock sliders is not for hitting rocks? Then what is the primary purpose?

 

Preventing door dings at parking lots!!!

 

This just shows how a company backs the people they serve. Remember this on your next purchase

 

Wow!
MGMoverland steps up to recognize a company that went up and beyond there service and gets . What ever the case for his request to have a product fixed that he paid full retail for he wanted to give credit to RCI for treating there customers with outstanding service and standing behind their product. It amazes me the response he got. You guys need to get a life!

 

My trucks not a rock crawler..... My truck is just setup for anything. Rock crawlers dont have all the weight my truck has.

 

its friday in bizzaro world

 

It’s pretty rad they’re replacing for something so small imo. And OPs post will likely send some more biz their way. I’m on their site right now!

 

Really?!? I spent nearly $2400 with them. How am I taking advantage? You clearly have no idea of what corrosion under powder coating or paint can lead to. NOTHING looks worse on a BRAND NEW truck than a completely RUSTED slider. I did not spend money to watch them fail BEFORE actually getting a chance to use them.

 

There is that too.

 

It's a rock slider. It's meant to get scratched up. You're acting like this is going to cause structural damage to the sliders and will fail. Seriously, fail?

I've seen people go years with sliders that aren't even painting. They're working fine. And they actually use them.

But for your mall crawling I guess that little bit of powder coating that is missing will make you total your new shiny rig.

 

To all the haters, it's not like RCI is just going to pitch the slider in the dumpster.
It only cost them the price of a powder coat, which looks to have been done wrong in the first place.

If you paid someone $200 to powder coat something and they gave it to you with it peeling right away would you just accept it?