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Do you get a loaner?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by RCBS, Mar 22, 2011.

?

Does your dealer give you a loaner when performing warranty work?

Poll closed Apr 21, 2011.
  1. Of course they do!

    52 vote(s)
    76.5%
  2. Nope, my dealership sucks ass too.

    16 vote(s)
    23.5%
  1. Mar 22, 2011 at 4:59 PM
    #1
    RCBS

    RCBS [OP] How long you willing to tolerate this crap??

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    Harden your bark, there are storms on the horizon.
    Vehicle:
    Goodbye 06, Hello 21. TRDORDCSBMT
    Tornado intake, Duralube, Fartcan.
    My local dealer is jerking me around about a loaner whilst they fix my leaky timing chain cover. This is covered under powertrain warranty and a TSB.

    Does your dealer provide you with a vehicle if warranty work requires more than one day in the shop?
     
  2. Mar 22, 2011 at 5:03 PM
    #2
    jpmorrisvb

    jpmorrisvb Well-Known Member

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    Jimmy
    Virginia Beach
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    2014 Barcelona Red TRD Off-Road PreRunner
    Clazzio seat covers, KB Voodoo Powder Coated Tailgate Cap, OEM running boards, ImMrYo Rear-View Mirror Lift Bracket, 35% Tinted windows, EGR window vents, color matched door handles and tail gate lift, WeatherTech FloorLiners, OEM bed mat, sound dampening on rear wall and rear doors, on anytime foglight mod
    Checkered Flag in Virginia Beach gives me a loaner for anything over one hour ... :cool:

    Hey .... I wasted my 1,000th post on a friggin poll ...... slap my ass and call me Charlie! :facepalm:
     
  3. Mar 22, 2011 at 5:03 PM
    #3
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

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    SGV, CA
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    My dealership up in Norcal always gave me a loaner. Longo gave Jen a loaner today cuz her driveshaft decided to run away while accelerating on the on-ramp :rolleyes:
     
  4. Mar 22, 2011 at 5:04 PM
    #4
    fletch aka

    fletch aka www.BeLikeBrit.org

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    Gary
    Left Coast
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    They will only give a loaner if it's a under warranty safety issue that they can not resolve in one business day. That is what I was told.
     
  5. Mar 22, 2011 at 5:04 PM
    #5
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

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    yea she's alright, i was in the truck with her:
    [​IMG]
     
  6. Mar 22, 2011 at 5:05 PM
    #6
    brutalguyracing

    brutalguyracing BIG DADDY

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    F.U> GUYZ
    broken mods
    yes for any warranty work.....just tell them you want one....dont ask tell.....
     
  7. Mar 22, 2011 at 5:06 PM
    #7
    RCBS

    RCBS [OP] How long you willing to tolerate this crap??

    Joined:
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    Harden your bark, there are storms on the horizon.
    Vehicle:
    Goodbye 06, Hello 21. TRDORDCSBMT
    Tornado intake, Duralube, Fartcan.
    when I had the rear spring TSB done (at another dealership), they told me "we'll have to give you a loaner because we need the truck for a whole day". I'd go back there for thisservice if they were closer. My local asshat dealer was trying to charge me a deductible on powertrain warranty. :facepalm:
     
  8. Mar 22, 2011 at 5:08 PM
    #8
    skistoy

    skistoy Make mine a Double!

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    Mike
    Western New York
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    Rear Spring TSB,Billy 5100@.85,Bull bar,Nerfbar,Painted Grill,Painted Rims,Bed D-rings,Compustar Starter,Goodyear Duratrac's,Transmission TSB,Brake Overide
    ok charlie

    just by the way, i miss checkered flag toyota
     
  9. Mar 22, 2011 at 5:11 PM
    #9
    samsung

    samsung Well-Known Member

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    Sugar Land, Texas
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    oh dude is that what they mean by tightening the propeler shaft on the scheduled maintenance? I have never tighten my propeller shaft, hope that doesn't happen to me.
     
  10. Mar 22, 2011 at 5:13 PM
    #10
    RCBS

    RCBS [OP] How long you willing to tolerate this crap??

    Joined:
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    Harden your bark, there are storms on the horizon.
    Vehicle:
    Goodbye 06, Hello 21. TRDORDCSBMT
    Tornado intake, Duralube, Fartcan.
    Service manager: "We are going to need the truck for two days..."

    Me: "So you can hook me up with a loaner, right?"

    Manager: "No."

    Me: speechless
     
  11. Mar 22, 2011 at 5:13 PM
    #11
    joesilvertac08

    joesilvertac08 Well-Known Member

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    my dealer will give you a loaner if it's under warranty and cannot be resolve in one day. last time they gave me a Toyota Tundra as my loaner, awesome!
     
  12. Mar 22, 2011 at 5:15 PM
    #12
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

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    nah her U-joints went bad and she took it to the dealer a month ago, they've had her parts on back order since then and then BAM! the u-bolt blew up today when she accelerated
     
  13. Mar 22, 2011 at 5:16 PM
    #13
    RCBS

    RCBS [OP] How long you willing to tolerate this crap??

    Joined:
    Apr 9, 2008
    Member:
    #5845
    Messages:
    2,874
    Gender:
    Male
    Harden your bark, there are storms on the horizon.
    Vehicle:
    Goodbye 06, Hello 21. TRDORDCSBMT
    Tornado intake, Duralube, Fartcan.
    Is the loaner at the discretion of the dealer, or does corporate have a say, I wonder?
     
  14. Mar 22, 2011 at 5:17 PM
    #14
    RCBS

    RCBS [OP] How long you willing to tolerate this crap??

    Joined:
    Apr 9, 2008
    Member:
    #5845
    Messages:
    2,874
    Gender:
    Male
    Harden your bark, there are storms on the horizon.
    Vehicle:
    Goodbye 06, Hello 21. TRDORDCSBMT
    Tornado intake, Duralube, Fartcan.
    how many miles on them? any collateral damage from the shaft?
     
  15. Mar 22, 2011 at 5:17 PM
    #15
    jgwheeler17

    jgwheeler17 I'm a zit. Get it?

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    neglect, mostly.
    sometimes yeah. like in movies where there are nudity, or when im making out with a chick, before and during you-know-what. and sometimes i'll wake up. . . . . . wait. . . . oh a loaner, i read it wrong my bad. nevermind.
     
  16. Mar 22, 2011 at 5:34 PM
    #16
    jgwheeler17

    jgwheeler17 I'm a zit. Get it?

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    neglect, mostly.
    i try. :)
     
  17. Mar 22, 2011 at 6:28 PM
    #17
    Metallikatz3

    Metallikatz3 Well-Known Member

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    SLC, UT
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    Always in process
    There's a dealer near me that's always given me a loaner.. I had a corolla for Like 3 days while they tried to diagnose my front diff
     
  18. Mar 22, 2011 at 6:40 PM
    #18
    o5iiawah

    o5iiawah Well-Known Member

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    Tim
    Philly 'burbs, PA
    Vehicle:
    '11 4x2 access cab 2.7l
    my 1 month old 2011 thats 3400 miles old has been making a horrible squeal behind the dashboard at 68-73mph.

    I made a service appointment and told them that I'm a wireless technician who needs his vehicle 24/7 and that when I drop it off at 7am, I'll need a loaner. Im sure they will come through, I just hope there isn't any friction.
     
  19. Mar 22, 2011 at 6:51 PM
    #19
    Superx2

    Superx2 Well-Known Member

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    Joey
    Iowa
    my dealership told me that they wouldnt give me a loaner, but my sales dude said he would take care of me. pretty shitty for the dealership not to give you a loaner, especially when you spend over $30,000 on a new truck.
     
  20. Mar 22, 2011 at 6:51 PM
    #20
    jgwheeler17

    jgwheeler17 I'm a zit. Get it?

    Joined:
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    neglect, mostly.
    how's she look? . . . does she. . . oh shit did it again, nevermind. :D
     

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