JustDSM ignoring older customers?

Nissan Patrol Y61 axels with 5.13 gears. ( This as been done in a different Tacoma here in Iceland with just the standards Magnuson kit and the tune that came with it. Without having any issue cruising in 5th gear on the highway.
And I am running extra 2 psi, intake, headers, no cats and that 3 degree exhaust cam gear. which should be good for 310-320whp on 91 US octane. ( 95 Ron we have commonly available over here. )
So it shouldn't have any issues neither power or gearing wise to cruise at 60-65mph at the highway in 5th.

 

If they're anything like any of the other tunes out there 2 years ago, they're something along the lines of an unwritten understanding that "I understand this tune is an aftermarket product and I assume all responsibility if my shit breaks."

I truthfully can see OP's perspective and why he's frustrated. It sounds like he ordered a tune for "X" and got "Y", but didn't realize until 2 years later when the only tunes offered are now "Z." I can also completely understand the tuner's perspective (if this scenario is even as OP claims), and can't blame them for maintaining the stance of staying compliant. I'm positive they would've gladly fixed this no questions asked 2 years ago, so its just unfortunate for OP that he didn't get to drive his truck for 2 years and find out sooner. Can't really blame either of them for taking the stances they're taking.

BUT, considering OP simply only had some O2 codes, and chose to solder in some DIY resistor shit, potentially frying components/modules along the way, I wouldn't expect even a non-CARB/EPA tuner to touch it under any kind of "warranty" claim, implying there's an admission of fault from the tuner for an error OP potentially made. There are reasons the tuner says the trans "supposedly" won't shift into 5th and the OP is trying to make him eat those words as his own. He wants the tuner to be responsible for the mess he seems to have made. On the opposite hand, he wouldn't have had the need to try to DIY stuff if he got the right tune from the start. Definitely sucks for OP - we all know he's just trying to make a badass build, is 2 years+ into it, and still not happy with it. Definitely understand the frustration, but would rather see him find another tuner than trying to fight a losing battle. I think a refund would've been a nice gesture, even after a 2 year span given the circumstances, but I'd assume the DIY solder scenario ruined those chances and alleviates the tuner of any feeling of responsibility. Hearing the other side of the story would give some nice closure, but don't really see the need to PM for it considering it doesn't change the outcomes here.

 

Yup, nailed it. I get the frustration but IMO it’s either covered under a warranty or it’s not. If not, it’s reasonable for OP to ask but it’s also reasonable for the vendor to decline. If a warranty wasn’t offered or it was limited in duration it’s probably because if the exact circumstances playing out here (shit changes, like the vendor’s business model requiring EPA compliance, questionable mods after the fact, etc.). OP is valid in being unsatisfied, but so is the vendor in needing to distance himself from it. Nothing is going to get accomplished here other than a good venting session.

 

1. you are not getting 300 Whp i think you meant to say crank/enngine HP. Subtract 35 percent from that for drivetrain loss + those massive tires…so your wheel horse power is closer to 200

2. how are you getting wheel speed sensor data to your ECU ?

 

I meant 320whp from what Justin estimated on stocking tires not the 44s.

This type of modications have been done before here in Iceland with exact same axles and gears etc.)
The ABS system has been removed. So the odometer signal comes from the transfer case I think, I had the same guys handle the axle stuff as in the other Tacoma that has been working well for years.
At least the speedo is spot on compared to the GPS speed.

 

it just doesn’t make sense that an emissions code would have anything to do with your transmission problem?

 

Maybe it doesn't. But that is what I have been told on this matter from a fairly reliable source.That this is a some " Toyota thing" ( or at least was back from the era this truck is from 2005-07 ) if it has a check engine light at least because of catalytic converter inefficiency. It won't shifting into overdrive

 

Maybe I'm crazy, but doesn't the ABS system play a role in torque converter lockup/overdrive functioning? Deleting wheel sensors/ABS system may be the root of no 5th gear Again, I'm not very mechanically inclined, just thinking out loud here. I'm sure someone out there can speak into it.
@gearcruncher maybe?

 

if more diag is needed used setup can be had somewhat cheap unless you still have your old. Or borrow from someone. To confirm your issue in fact has to do with cats.

that would suck if post cat O2 is set from factory to cause limp mode. Don’t see why they would.

other cars it simply causes CEL. Thats it.

 

OP, are you able to get in contact with any of those same build owners or the people that helped out locally in Iceland? Were they running no cats, etc.? More so regarding to see what they did nuts to bolts if those are working.

 

No one is running anything more to my knowledge them the stock Magnuson blower setup and the tune that came with that.
I have additionally 2.8 pulley ( extra 2 psi ) fully free flowing headers and exhaust, AFE intake and the 3 degree exhaust cam gears and then Justin's tune that was suppose to work very well with all that.

 

Im not going to bother to read this whole thread but below sums up everything.... AND THATS COMING FROM HIS COMPETITOR!

I personally have worked with @JustDSM before OTT was even a thing, literally day one of HPtuner support for the 2nd gen tacoma years ago. The guy has been nothing but TOP TIER, we have gone back and forth on transmission tunes and development etc and hes always been helpful, explanatory, available and accommodating.

As a matter of fact, back in the day before OTT I paid him to tweak the engine side of the tune for me (engine side was not my jam, auto trans I could wrap my brain around). A few years later I hit him up and he still supported me once OTT became a thing, looking over logs and providing a tweak or two.

 

I had nothing but good experience dealing with him 2 years ago. he provided me with a trans tune as well ( That if I am not mistaken was originally yours sir, V15 was the one I got ) And he supplied me with a cloned ECU so I wouldn't end up have to ship my original one back and forth between USA and Iceland.

That is not the issue.
The issue is how he as chosen to deal with my inquire now about offer me a helping hand with an issue I have with the tune I got from him that considering the scale of my build. Was first being discovered now a month ago. When the truck was finally ready to be driven more then just up and down the street.

In short he chose to not do anything at all to assist me with sorting out what would have been a very quick fix on his end.( Something I had asked and expected to be performed at the time of tune purchase)

So I got annoyed with how he chose to handle my inquire. And decide to ask around if perhaps any other forums members that were also his customer prior to how he chose to only operate today. Had been experiencing anything similar. Of course that all turned into having guys come and either accuse me for dare to cast a dark light on Justin or diagnose my issue or bring up ideas for a fix.

So it became very quickly kinda derailed from the original question I brought up in the beginning. I guess I might end up take it down. As I honestly had no desire to sabotage anything for Justin.

But he forced my hand. with both the arrogance and ignorance he has been showing me today. When asked if I could then possible just bring it to him in person to sort out this issue for me. But I didn't even get a response at all in return.

And I have given him change after change for the past weeks to respect my inquire and assist with find a solution on this issue I am dealing with. That was not suppose to be any issue to begin with.