Livid with my dealer (Toyota care strike 2)

These incompetent crooks left my oil cap off. Drove about 100 miles without it… :-/


Where do I go from here ?

first time they did an oil change it was leaking oil after … this was my Last one with them… and I did 2 of my own.

just complete clowns. Pathetic and incredibly disappointing.



Update 1: Dealer Sent a filter, cap and oil to my house the next day
Update 2: Oil filter was there, oil change was performed, both O rings were there, Skid bolts were too tight but rest of the oil change was ok.

 

Well. It is electric














Lime…







so still who cares?
Nah just being a dick, call em up let em know. Just know you’ll never be happy with them.

 

Good one

should I ask for another oil change ? I’m hesitant they will brick my truck completely

 

I'd take it back and show your service advisor and ask him, WTAF.

 

So do I drive it again without an oil cap … or do I take another car and ask them to believe me …

 

No oil cap won’t have hurt anything. The question is if it’s worth your time to go back and complain or to just spend $9 at AutoZone?

 

Why go back for a round 2 if they screwed up round 1?

 

Why wouldn’t it ? Engine internals are exposed to the open air… if there is a crankcase vacuum
It would have sucked in crap… but I don’t know that to be the case

 

Because I thought maybe the first time was a fluke

 

Just ask for parts, no service.

 

Maybe, but the oil changes will rarely be performed by anyone other than a novice. Never worth it IMO.

 

Kind of where I am leaning

 

Sure, I did 2 on my own and let them do the other 2. Since they are “free” and I figured it would be good to have written proof of service

 

Like, 2 oil filters, handful of cabin filters (dealer wouldn’t change mine unless I took everything out of the glove box) wiper blade inserts. Real basic shit they would just hand over. Maybe if you’re feeling thirsty, go for some Black lug nuts.

 

I already have black lugs

 

Well. Trd air filter?

 

did you open the hood and check for leaks at the dealer after they did it?

 

A wise man once said:
Never, EVER let the dealer touch your vehicle.

 

Obviously not. Shame on me. I actually checked the oil when I first took it home but I missed the fact that the damn cap was missing because I wasn’t even looking at the right part of the engine until 2 weeks later during my routine check up

 

wrong