Toyota assistant for infotainment

I've lost the toyota assistant that you tell what to do. I push the button and give it a command and nothing happens. I'm not tech stupid but I can't figure out what I've done to shut this down. Any advice is appreciated.

 

I think your avatar explains it.

 

"Ain't got no gas in it"

 

What happens when you say "hey toyota"?

 

A blue box at the bottom of the screen comes up. I give a command and it doesn't answer for about 20 seconds. Then it tells me what I can ask. It worked perfectly when I first got the truck. I've everything I can think of to make it work.

 

But thanks for you're expert help.

 

Did you try and do a hard reset ?

 

How do you do that?

 

Disconnect negative battery cable:

https://www.youtube.com/watch?v=FkAdMRKHS_0

He recommends overnight. Doubtful that a voice circuit needs that long to bleed out. My former line of work, counting to 30 would do it.

 

Press the volume button for 3-5 seconds (while its on).