DO NOT ORDER FROM OUTGEAR SOLUTIONS

DO NOT BUY ANYTHING FROM THIS SCUMBAG COMPANY, They will take your money and you will not receive your item you ordered, I ordered from them in July 2024 and my bumper said 10 week lead time so it should arrive sometime in September I waited that amount of time then I contacted them to see what's up and they said they expected the bumper to ship out end of the month or early October and as time passes by with no update or responses, November comes around and I got an update from joe saying the bumper is finished and it is getting palletized for shipping and expected to leave on whatever bullshit date he said and then weeks go by I'm wondering where the hell the bumper is and then I reached out AGAIN and he said the bumper will arrive soon from the day I texted him and after that Crickets didn't hear a damn thing back from him. December rolls around and I email them AGAIN asking for an update and got an email back
(Dec 10,2024) from Kirk saying "With all due respect and I know you’ve been patient. Problem currently is freight prices have gone up so much where we are trying to find the right carrier for the least amount to pay over. From 295$ prices to $525 to ship is extreme for us. We are usually comfortable with paying over $50-75 but when it’s a few hundred more and you multiply that by 10 shipments. It gets costly. But I’ll tell you what, I’m working with a new carrier and they are expecting to give me rates back this afternoon and if the prices remain the same then I will eat the difference and ship your pallet." Like that's a company problem not my problem I don't give a shit I just wanted my bumper, after that I been trying to reach out sending text messages, emails, and DM's on their Instagram page with no reply and it is now January 2, 2025 as I am writing this. Save your money and time by ordering else where I knew I should of bought a bumper from somewhere else such a waste of time dealing with these people all they do is keep giving you false hope that the bumper and arrive soon and excuses on excuses and eventually they will just not reply at all!

 

There's a thread here:

https://www.tacomaworld.com/threads/outgear-solutions-lead-time-25-weeks-and-growing.818893/

 

lol. Thats why I didn’t order from them.. I had a buddy make mine locally and got it done in 2 weeks.

 

dang wish i had a buddy that can do that for me haha lucky you..

 

Where are you located?

 

Terrible. You need to just dispute your credit card at this point hopefully you get your money back. I’ve heard lots of terrible things about them. Something about them Santa Ana shops having terrible ethics and customer service.

 

im up in washington state

 

yup i called the bank wish i didnt have to though

 

Did you guys see this? For the DIYers
Pelfreybilt 2016 to 2023 Tacoma High clearance rear bumper D

 

3rd gen right? i can see if my buddy can push one out for you. you'll just need to spray can it or powdercoat it yourself. if you like. he's pretty quick about it. LMK!

 

Dang that bumper is nice... Your buddy needs his own shop

 

Was looking into snagging a HC rear tube bumper from them…says his current lead times are in stock and 3 weeks for powder coat. I emailed them asking if the lead times listed were current. We will see what he says. Here’s a screenshot of what I see on the site for a 2nd gen bumper.

 

I don't even like driving through Santa Ana, let alone order a part from someone there. Sorry to see this OP.