New computer no sound

I got a new Hp for X-mass hooked up boston speakers and no sound what did I do wrong?

 

Speakers self-powered?, Plugged in? Go into Control Panel, click on sounds, click on volume or mixer, raise volume levels?

 

I checked that but no luck I am not that computer savy. what else can I try

 

Paper work said to hook to the green output on the back.

 

plugged into the correct ports? my speakers only work with corresponding audio ports.

 

sometimes my computer will act funny about when it wants to put out sound. check your "sounds" application and if that doesn't work, turn on itunes and play a song or something, and take a pair of headphones and push them in the headphone jack and pull them in and out a couple times. . . dumb sounding fix i know, but it works on my dell sometimes.

 

Speakers are self powered I plugged them in I checked the volume snd levels and nothing

 

Try playing a sound file and check with headphones, if you get sound then it's not the PC, are the speakers turned up? If you have different color jacks coming from the speakers, try switching them around.

 

Are the USB speaker?? any if so did windows install driver if not do you have the driver.
Also go to your control panel, hardware & sound, manage audio devices and see if the speakers are in there if not you need to install them windows should but may not have a driver for them, if windows has no driver & you have no driver go to www.windrivers.com
If you are in audio devices make sure they are set to default device if not click on the speakers and set has default, give it a try let me know

Delandgixxer750

 

Not even getting anything from a cd?

 

audio driver installed? Does audio work without the speakers?

 

Is this a laptop or a desktop check your device manage and see if you have any conflicts

 

desk top Hp Pavilion with beats audio if that helps?

 

No audio without or with the speakers

 

Look up HP support, type in No Sound into search, it sound like a configuration issue

 

Didn't think of that, sound card driver, i'd look in Hardware in the control panel and see if the computer sees it, if not i would download the card driver from that card's manufacturer.

 

OK, forget the external speakers for now.
Get the onboard Beats Audio system working first.

Either something is turned off or muted in your controls or the driver is properly installed.
My sister has one of these HP's with Beats Audio and it fired right up.
I can't remember whether or not there was a setup necessary for Beats Audio.
Go to Control Panel > Device Manager and see what's up.

BTW, best onboard laptop sound (w/o earphones) that I ever heard.

 

No, I would go to HP's download site for the driver.
Beware of third party driver download sites.

Sometimes you have to go to the card mfr's site but the driver might not have been tested in the platform (your computer make/model).

Check all your audio controls first, before monkeying with the driver.
Could be something simple.

 

He will have to pull off the sides of the PC to find out what kind of card he has if the computer doesn't see it.

 

Not always.
Sometimes you can run a system inventory utility like Everest Free Edition.
I thought this was a lappy ?