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Is this place still around?

Discussion in 'Truck Alterations' started by Sharky, Mar 18, 2012.

  1. Mar 18, 2012 at 4:22 AM
    #1
    Sharky

    Sharky [OP] Well-Known Member

    Joined:
    Feb 9, 2012
    Member:
    #72483
    Messages:
    238
    Gender:
    Male
    First Name:
    Jon
    Utah
    Vehicle:
    White '12 DCSB TX Pro (also retired)
    Handicap Parking Permit
    I have emailed multiple times and not received an answer. I'm trying to buy something, but not having any luck. Unfortunately my work hours prevent me from calling, as we aren't allowed to make calls from our work floor. But I'd really like to order a product. If they have sort of disappeared I'll look elsewhere. Just preferred to send my business to a board vendor rather than some random company from eBay. Any way to get a hold of them besides the sales@ email address, or are they just not interested in selling to me, or did they close up shop, or what's going on? I've tried from two different email addresses in case it was a case of one going to their spam folder or something. I'm really trying to give them my money. I honestly am. It's not working out so well. I guess I'll give them another day, but I've been trying for over a week to make a purchase and guess it's about time to look elsewhere if we can't work something out (or even make an initial contact). Just seems weird after all of the excellent feedback I've heard about them and their dealings with board members that I can't even get a response of any sort.
     
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    #1
  2. Mar 19, 2012 at 4:44 AM
    #2
    truckalter

    truckalter Well-Known Member Vendor

    Joined:
    Mar 13, 2009
    Member:
    #14664
    Messages:
    466
    Gender:
    Male
    First Name:
    Luke
    Waynesville, NC
    We are still very here....

    We have been swamped the last couple of weeks and down a couple staff due to vacations and sickness...

    If you haven't heard from us by end of today please let me know here...

    Thanks...
     
  3. Mar 19, 2012 at 5:14 AM
    #3
    Tiedie

    Tiedie Well-Known Member

    Joined:
    Jun 28, 2011
    Member:
    #58973
    Messages:
    3,320
    Gender:
    Male
    First Name:
    David
    WFOY
    Vehicle:
    09 4X4 V6
    Katzkin, Dobinsons full suspension. Redlinegoods console cover and door panel arm rests, Double USB charger in dash installed, Ballistic Jesters 16x8. BlackVue DR 590 Dash Cam
    Luke where you at in Waynesville?Just might have to stop by next time I'm over the hill in Haywood Co.
     
  4. Mar 19, 2012 at 10:24 AM
    #4
    Sharky

    Sharky [OP] Well-Known Member

    Joined:
    Feb 9, 2012
    Member:
    #72483
    Messages:
    238
    Gender:
    Male
    First Name:
    Jon
    Utah
    Vehicle:
    White '12 DCSB TX Pro (also retired)
    Handicap Parking Permit
    Thanks Luke, just wanted to make sure I wasn't spinning my wheels, or that my emails weren't just disappearing. I can understand being swamped and having people out ill during the winter months. If there is a better email I should use, please let me know. I have tried sending from my gmail and my yahoo mail. I know where I work those addresses typically go to spam and I have to manually let them through since my company's filters seem to hate web based mail addresses.
     
  5. Mar 21, 2012 at 11:30 AM
    #5
    EricT

    EricT Well-Known Member

    Joined:
    Jun 1, 2009
    Member:
    #17887
    Messages:
    843
    Gender:
    Male
    Arizona
    Vehicle:
    '09 4x4 shortbed TRD Sport
    Thanks for updating here Luke - I called earlier and got the voice mail too, looking to upgrade my armorlid to a rolling cover. Look forward to hearing back from you guys!
     
  6. Mar 22, 2012 at 7:53 AM
    #6
    truckalter

    truckalter Well-Known Member Vendor

    Joined:
    Mar 13, 2009
    Member:
    #14664
    Messages:
    466
    Gender:
    Male
    First Name:
    Luke
    Waynesville, NC
    About half way between lake junaluska and maggie valley right on dellwood rd...
     
  7. Mar 22, 2012 at 7:54 AM
    #7
    truckalter

    truckalter Well-Known Member Vendor

    Joined:
    Mar 13, 2009
    Member:
    #14664
    Messages:
    466
    Gender:
    Male
    First Name:
    Luke
    Waynesville, NC
    Shoot me an e-mail at luke@truckalterations.com and let me know what you are thinking...
     
  8. Mar 22, 2012 at 8:21 AM
    #8
    EricT

    EricT Well-Known Member

    Joined:
    Jun 1, 2009
    Member:
    #17887
    Messages:
    843
    Gender:
    Male
    Arizona
    Vehicle:
    '09 4x4 shortbed TRD Sport
    Email sent, check your spam filter if you haven't seen it already.
     
  9. Mar 22, 2012 at 5:35 PM
    #9
    EricT

    EricT Well-Known Member

    Joined:
    Jun 1, 2009
    Member:
    #17887
    Messages:
    843
    Gender:
    Male
    Arizona
    Vehicle:
    '09 4x4 shortbed TRD Sport
    Thanks Luke - great deal and service as usual. These guys are busy, but well worth the wait!
     
  10. Apr 5, 2012 at 9:49 AM
    #10
    Claytor

    Claytor Well-Known Member

    Joined:
    Mar 28, 2010
    Member:
    #34164
    Messages:
    140
    Gender:
    Male
    First Name:
    Jebediah
    TX
    Vehicle:
    2010 4x4 Tiny Tank
    Regeard 4.56 on 35s w/Fox-remote resis. Icon delta UCAs. Relentless Armor-RCI skids-Wilco Tiregate.
    I see that you guys might be a little behind, but just wanted to check on the status of the order I placed with you guys a few days ago. It was for a Limited Ed access cover for an 05+ 5' bed.

    just as I clicked submit on the order form, with all my cred card info input, I noticed that my exp date was wrong, but it still went through. I already sent y'all an email with the correct date but I still haven't heard back. Let me know if you need anything from me. My email is claytonhafernik@gmail.com

    Thx clayton
     
  11. Apr 5, 2012 at 3:31 PM
    #11
    truckalter

    truckalter Well-Known Member Vendor

    Joined:
    Mar 13, 2009
    Member:
    #14664
    Messages:
    466
    Gender:
    Male
    First Name:
    Luke
    Waynesville, NC
    Processed and sent for shipping...
     
  12. Apr 6, 2012 at 12:55 PM
    #12
    Sharky

    Sharky [OP] Well-Known Member

    Joined:
    Feb 9, 2012
    Member:
    #72483
    Messages:
    238
    Gender:
    Male
    First Name:
    Jon
    Utah
    Vehicle:
    White '12 DCSB TX Pro (also retired)
    Handicap Parking Permit
    Luke is a cool guy. I'm guessing this is a super busy time considering all of the folks getting their spring cleaning and mods done for the summer time fun. I haven't ordered yet... but am sure I will in the next few days if I decide what I'm getting for sure.
     

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