Hello From Alaska,

AGleafe · Mar 27, 2009

Rlcofmn[OP] said: ↑

3 inch lift in the front and 1 inch in the rear so just a small lift kit that levels it out.
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Do you have the TSB upgrade? Mine is listed in the VINs and has the old part numbers on the leaf springs. I thought about taking it in and getting the upgrade parts installed; but, I don't know how Kendall will respond.

Rlcofmn · Mar 27, 2009

didn't know about it so im not sure. what is it?

AGleafe said: ↑

Do you have the TSB upgrade? Mine is listed in the VINs and has the old part numbers on the leaf springs. I thought about taking it in and getting the upgrade parts installed; but, I don't know how Kendall will respond.
Click to expand...

AGleafe · Mar 28, 2009

Rlcofmn[OP] said: ↑

didn't know about it so im not sure. what is it?
Click to expand...

This is from another thread on the forums:

BUK 0H5 said: ↑

Anyone wanting more info on the TSB check here or use the search feature.

The key to getting the TSB done on the 09 is to:

A) Check that the VDS (it is a small 5 digit snippet of your Vin#) matches one of the VDSs on the top of the TSB. Mine was TX62N

B) Check the Parts Information section and verify that the part numbers listed under "Previous Part Numbers" match the part numbers on the parts that are installed on your truck.

C) Contact either Toyota Cooperate, or your dealer and tell them that you are experiencing an unexpectedly rough ride and an occasional bottoming out when you were hauling some everyday mundane materials/house hold items in your truck and let them know the reason you bought the truck was because you were told that you would be able to haul these exact items.

C.2)If you called the dealer and the say "But my computer lists no TSB for the 09," reassure them that your VIN matches the TSB and the parts on your truck match the defective parts listed on the TSB. I have prior experience with TSBs having worked in both the automotive and aviation service industries so I know dates get updated all the time, but if the numbers match the TSB applies (remind him of this if you need to).

C.3)If the service adviser still hassles you ask him who "we" need to talk to in order to get this problem solved. This is a win-win situation for both of you if they get approval. You get your TSB he gets extra work for his shop and reimbursement from Toyoata. My guy had to talk to his boss and then they ended up calling Toyota and getting approval. You may end up having to call Toyota yourself. I you call Toyota and get approval yourself you might want to look for another shop because it is obvious the shop you were dealing with is too lazy or just unwilling to look out for their customers.

D)Remember at no point should you argue and get upset during this. Letting them know what is and isn't acceptable is the only thing that needs to be done. When something is acceptable let them know. When something is unacceptable let them know, and ask them what "we" need to do reach an acceptable conclusion. If they do not know how to reach an acceptable conclusion ask to speak to the person who can help you reach an acceptable conclusion.

E)Take your truck to the dealer and get your new suspension put on. Expect to be without your truck for at least a day, and expect to be without your man card too because you will probably be driving a purple Camry while they are working on your truck.
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Delmarva · Mar 29, 2009

Welcome to TW

roughnready62 · Mar 29, 2009

Welcome to TW!!!! I just got up to Alaska this month! Drove from PA...4,200 through the Canadian rockies, and the whole drive I just kept saying "I love my F***ing truck". She brought me through a blizzard in Fargo ND, and up and down countless mountains along the ALCAN....got some pics in my profile

Rlcofmn · Mar 29, 2009

welcome to alaska, Its a kick a$$ place if you get outside and enjoy what the state has to offer

neslerrah · Mar 29, 2009

Hello & welcome from Arizona!

Yota_dvl · Apr 19, 2009

Hey I just joined TW and new to this state as well but how much TW you know that is up here in the AK

Yota_dvl · Apr 19, 2009

roughnready62 said: ↑

Welcome to TW!!!! I just got up to Alaska this month! Drove from PA...4,200 through the Canadian rockies, and the whole drive I just kept saying "I love my F***ing truck". She brought me through a blizzard in Fargo ND, and up and down countless mountains along the ALCAN....got some pics in my profile
Click to expand...

dude same thing I bought my truck for my trip up here! I came from Utah so only 3000 miles but I love her So much !

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