IT BS thread

haha yea I have a bad habit of coming off as an arrogant prick sometimes.

 

I'm pretty lucky. Our COO is incredibly technically inclined, so we have most of the sales guys scrambling to get their upper engineers to join in on the sales call.

 

Every sales guy needs to have a good Sales engineer on every call to make sure he isn't writing checks his engineer can't cash.

 

Bingo.

 

They sell a special glove with reinforcements for your CTRL-ALT-DEL fingers...

 

x3. Having been on the engineer side, I would also add that having people with the skills and will to clearly understand what the customer needs (not necessarily what they are asking for or what you have to sell) will go a long way toward customer satisfaction after the sale. Many times a customer shows up with a solution that doesn't really solve their problem -- and when you sell them what they ask for and it doesn't solve their problem, guess whose fault that becomes? And guess who has to fix it?

 

studying for the MCITP tests. Microsoft is so damn vague sometimes on their questions it's annoying as fuck.

 

Glad cisco isn't the only one!

 

They all suck, but i get a $500 bonus for getting my MCITP by June.

 

yea well......

 

I should have been clearer, we happen to be the buyers, not the sellers. We constantly get the phrase, "uh, I'll have to check with our engineers on that one."

The worst situation was when I had a training class that was hosted by the sales team. Trying to ask them SQL optimization questions was painful, and my questions weren't even that hard.

 

I'm on the selling team. I have a sales guy that will make promises that I have to keep.

 

x3 on that. the Dynamics NAV tests are book memorization, and when there's a typo in the book, you have to figure out if the test thinks the typo is right, or if the test has been updated to fix the typo.
As I'm sure all the tests are similar, we all are familiar with how it's all automated and you don't get to see what questions you got wrong. they give you opportunity to voice complaints, but since you can't prove anything and you can't write anything down during the test, it gets dismissed.

 

Keep ur pimp hand strong!

 

Alright I've got another question you can try resolving during a sales meeting - how good is their support?

I've been waiting 1.5 hours to get a call back today. Automated email response, automated voicemail response.

 

No need for apology. I am told that I am all the above mentioned but that is another thread. I asked a question in a highly technical thread to get a real response and for that I thank you.

 

My internet connection has been really spotty lately. (I'm on a WISP connection, bad I know). I have a "speed meter" on my desktop that refreshes every second or two and it's showing me 75-120 kb/sec when my connection is working properly. Other times it will hover around 1-35 kb/sec or sometimes just completely go out and of course because of this I have difficulty loading pages, etc. It'll work fine for a good part of the day, and sometimes just randomly give me fits.

My question is, when contacting my WISP (I'm pretty sure the problem is on their side of the deal) what would be the best way to actually get them to fix this?

 

WISP? I assume that's some point-to-point wireless connection...? Assuming that's the case, that's kinda the nature of the beast - depending on your line-of-sight, you could get an awesome connection, or an awful one.

Not sure what you can tell 'em other than check the signal strength to the device - that'll apply if it's a wireline provider as well. See if they can hit their equipment, and if they're getting a quality connection. Depending on what they use to provide the service this could be any number of things, but they're the provider - you shouldn't have to worry about how they provide their service, you just want it to work!

 

I would think that wouldn't be a problem, though. The tower that our internet "antenna" draws from is easily seen from my house. Maybe they just have shitty shit.