Arbitration didn't go well..........

Sorry, I meant to say I fit the cup so tight into the cup holder that it should of shook if anything shook. My phone pulled an auto correct nightmare on me .

 

Just purchased my first Tacoma. Sure don't hav this issue and I've been up to 80mph. Just the damn temp/compass issues

 

That's a lot to cover, It's been a long day and I'm fading fast..

The vibration did not change with any wheel/tire change, original stock setup. The replacement (used, but nice) 17" wheels with used tires and finally the used 17" wheels with new tires. I have not had a chance to get the truck on jackstands and rotate the wheels, just got new skins yesterday.

I did swap the original, stock 16" wheels and tires front to rear, left to right etc. and never had a change in vibration. After writing all this down in my log. I've come to the conclusion that all the messing around with the tires and wheels anymore is a waste of time . I honestly believe if there was an issue with a wheel or tire, or possibly two of them then the "feel" of the vibration would change or manifest/effect a different area of the truck. The new tires and wheels won't be total loss, as I do prefer the look of them over the stock set up. As long as I can resolve the vibration issue.


So, to answer your question about measuring the vibrations, frequency vs amplification.. I do get it, the signal/frequency vs the actual strength/intensity of that signal. I don't know what the levels were at, we weren't allowed to see the report. I suppose I could research one these machines to gain a bit more insight on how they work, but I'm not going to.

The explanation given by the Toyota field service tech after using an NVH analyzer. Our truck and another truck in stock on the lot were tested, The finding showed both vehicles exhibited the same feel in the seats and floor at 45 mph and 75-80 mph, this vibration appears to be a characteristic of this vehicle. No repairs were performed or recommended. FTS will submit a technical report with specific readings and measurements.

If you look at the wording, he didn't state that device registered or recorded same or similar vibrations, intensities etc. He said the both vehicles exhibit the same feel in the seats and floor at the same speeds.

I anxious to take some measurements of the axles, drums, rotors etc. tomorrow..

 

ken, can you post a video of the vibration inside the cab of your truck and then test drive another truck and video with the same conditions? The water bottle looks like a good measure or maybe a bobble head doll on the dash.

Do you have the standard factory prerunner wheel / tire package or one of the optional port / dealership installed wheel package? Can you post a pic of the wheels?


is the dealership refusing to continue to work on the vibration issue? I would camp out (a visit every week) with dealership until they fixed or replaced. Do they have a truck on the lot that meets your expectation?

have you driven / ridden in a new / used Taco configured like yours that meets your vibration requirements?

just for the H of it - I would recommend test driving a 4x4 dbl cab with the Toyota factory wheels (not any of the dealership or port installed wheels)

have you called the bank that you have the loan with?

to make a long story short - had < 3 month old new chevy that started leaking oil - stealership told me it was the rear main seal and recommended that i waited until it got worst.
lucky for me the loan was with GMAC - i drove home (didn't have cell phones back then -lol) and called GMAC - told them the story and that they can take their car back if it was not fixed by sun down. After making that statement I asked them "what do you want to do with YOUR car". The person asked for the dealership's name and the person I talked with. Told me to hang up and the dealership would call me back ASAP to schedule another appointment. Long story short my car was fixed within <1 hour after that phone call. GMAC was lucky (lol) -the oil leak was a loose oil filter adaptor.

The banks do not play.... Call the bank they may be able to help.

can you give a summary of everything you / stealership has tried?

 

I'm going to work on the interior video stuff this in the next few days.

I do have the original tires and wheels, have decided to hold on to them till this is resolved . I will post some photos of both sets

The selling dealership is not going to attempt any more repairs or mods regarding this issue. I will be visiting another dealer Monday, but he knows about the case and stated that he probably wont be able to do much of anything, unless he feels there is something really wrong with the truck. And he did say that word at least a dozen times "characteristic"

The other Tacomas I've driven were at the dealer when this all started, day 2-3 of buying it. The access cab prerunners vibrated too. The Double cab did not.

It's funny you should mention the lender.. Me and Julie were just talking about that a few hours ago.. It just happens to be through Toyota Finance. At first we thought it sucked having to pay them interest on top paying for the truck! Now we've got a plan and script for a pleasant phone call to them Monday.

Thanks for the input.. and the encouragement!

 

Some shake is normal, I had a good shake ( i mean I thought my passenger seat was going to come off the brackets) until about 20k miles then it seemed like It got better, break in maybe? I know on motorcycles they are notorious for not performing or riding right until broken in. Same goes for my experience with all the trucks I've had. 2 - f150s, and now a Tacoma. I wouldn't worry about a lawyer or trying to pursue something your not going to win out of. I can't tell you a solution, nor can I change your mind, but ill give you my .02 if the shake is all you have wrong on a vehicle your lucky. a guy I know just bought a brand new Camaro SS and the engine started ticking at 30k miles and its out of warranty. Chevy pretty much said F-U to him. Your going to take a hit in the wallet no matter which way you go. I wouldn't let it bother you to much, its a truck, not a sports car. Keep fighting for what you want, just be careful how you go about it! Best of luck!

 

Just thought about something else. What are these wheels that you put on, the 17" ones? Are they factory or aftermarket? If so what about hub centric spaces? Did you make absolutley 100% that you don't need them. And no I don't mean the guy that sold them to me said I don't he didn't....

 

I've had a number of tires that were out if round (2 brand new). Ran ok at loaw speed but got worse with speed - and never went away at any higher speed. The tires were well balanced. The first two (older tires) were found using a "TPD" machine (mainly a small floor machine on wheels that has a motor and spinning wheel that is pushed against the tire when off the floor). The two new Tires were only found by a sharp tech who notice the issue during my return trip for the vib complaint.

At this point I'd get your old set of tires check for out of round (just in case). And if that did not work put 500 + pounds of weight in the bed to stress the chassis and move the body angle to set if it makes a difference.

 

I picked them up from a fellow TW'er, they are off his 2012 double cab
not a close up photo, only one I have at the moment

 

Thanks for your input.. I have a couple more things we are approaching regarding Toyota, but we are both tired of the merry go round..

Thanks again..

 

We just got our first load of wood for the winter, so I've got some weight to throw in the back now.. I trust my friend that installed and balanced the tire, but if one of them is out of round, he will take care of it. The thing is, everything we've done has had no effect on the vibration, speed, duration or intensity. So that leads me to believe it's not the wheels, tires or drive shaft.

I'll try and update the first post with what we have tried and the results.

 

Have you checked the axial and radial wheel runout with a dial gauge? and do you have these measurements? By checking the runout while the wheel is on the truck will verify the wheel, wheel bearing and hub all at the same time.

If this is out of spec then you will have objective measurable evidence instead of subjective characteristics.


Can you visually see radial (up/down) vibration in the truck bed?

Do you have the service manual? Would be interesting to see the service manual's diagnostic checks for vibration...

 

45-50MPH on bumpy road & holding the phone by hand..
https://www.youtube.com/watch?v=kuePl1DqUgY&list=UUwcVZEFSWFgwL0mt4pudBSw

Idle in drive
https://www.youtube.com/watch?v=4CskWiv8aH4&list=UUwcVZEFSWFgwL0mt4pudBSw

 

Very nice! Let us see what the OP does with this? Any predictions?

 

I don't have the gauge with the roller, but you can see radial and axial runout on all 8 (4 stock and 4 replacement wheels with new rubber) wheels and tires.

No way to check the rims, tires are mounted and weights interfere with that process. Checking the tire/wheel is not a good way to isolate the the drum or hub. The they need to be checked individually.

It's really hard to see movement of the bed that isn't road related at high speeds.. just like I can see the mirrors "buzz", but we are driving at 80 mph.

I do have a haynes service manual, it does not touch on vibration issues.

I'm done trying to fix a factory flaw, it has cost me too much time, money and grief. And I know people talk about how it rides like a truck, get used to it.. I know what trucks ride like, none of the trucks I've owned vibrated like this truck... I've also heard from several people that they knew Toyotas had vibration issue prior to purchasing one, great.. I didn't know that, it wasn't in the brochure or any of the literature and none of the sales people mentioned it either. I did search online prior to buying it, non of the complaints I came across mentioned high speed vibrations.

As long as the Field Service Technician, that is employed by Toyota, states it is a characteristic, than it's a characteristic... right? It doesn't matter how bad the vibration is, what the frequency or amplification/levels are at or what the defect is, Toyota stands behind the decision of this paid employee 100%, especially since he always finds in favor of his employer.. Toyota. no-brainer there..

The service manager in Murfreesboro told me to stop chasing this vibration, I won't be able to find it. He said with enough complaints, Toyota will eventually address it and and "engineer it out" in the next model year, great... that help me how?

I'm done f'ing with POS, I'm done hearing "we are sorry you are unhappy with YOUR vehicle" and "we are so sorry that YOUR buying experience wasn't excellent" and "so sorry you are unhappy with YOUR purchase" and "all vehicles are mass produced, no manufacturer makes a perfect product" they've got that shit down.. every employee with them has that shit down..totally scripted responses. I've heard it sooo many times in the past six months I want to throw up!

Since Toyota is not going to address the vibration issue now, we have decided to make this public and let people that Toyota is is selling vehicles with known issues without disclosing it to the buyer. Well, not till AFTER they sign on the dotted line.. Then they get the runaround for a couple months before fed the big pile of BS.. "normal" characteristic" "it's a truck" "it's what trucks drive like" "no vehicles are perfect" blah blah

We are going to run ads in the Sunday paper with written testimony regarding the vibration issue and see how Toyota feels about that.. It will be the truth about our "Toyota experience"

Honestly, if this truck wasn't so damn unpleasant to drive on the freeway, I would keep it forever. And since there are so many of you out there that don't have this problem, then I know this truck is a Lemon.

A sincere thanks to people that have actually tried to help me resolve the vibration issue.

 

We are going to run ads in the Sunday paper with written testimony regarding the vibration issue and see how Toyota feels about that.. It will be the truth about our "Toyota experience"

you are going to war with toyota? Good luck with that... Last I heard, toyota is a multi national corporation that spends more on superbowl advertising in one year, than you and I will make in a lifetime. You aint gonna win that battle.

Take your 3k hit on trade, and WALK AWAY.

 

Why did you edit the thread title?

 

Please post a link/picture of the newspaper ad if possible. It should be amusing if nothing else . Why did you never post a water bottle vibration video?

Well I guess it's off to the nissan dealership for you. Sad to say it but if this is actually as bad as you've made it sound than, as I've said before, that was sadly your best option to start with rather than dumping 4K more into the truck.

I doubt toyota is intentionally selling defective trucks. Like you said yourself you got a lemon. The unfortunate thing is how you were treated when you discovered your vehicle was a lemon.

Bye.

 

Yeah, it's a bit more $ than that.. and I'm just really pissed right now after talking with toyota corp and toyota finance today..