D2s bulb help

hello wondering what this smaller tube is on the bulb and is it okay to use cracked at bottom.. it still works

 

Just found out this does not effect the bulb just may reduce lifespan of bulb and @TRS will not send a new one even though this is how it was received.

 

Strange, they have always had awesome customer service whenever I needed anything, just in case things got miscommunicated..................

@TRSAndrew

 

Yea i havent heard anything bad from them at all except failing halos which are supposedly fixed with the new models.. I did not argue but did ask for 1 new bulb or even to buy just one and was told "just use it till it dies my old car had two broken ceramic tubes and worked fine" So im just rollin with it, just sucks expensive kit and had something wrong lol

 

Biting my tongue hoping a miscommunication happend..... This just isn't what I'm used to.

 

Don't sweat it, pretty sure that's just a insulting sleeve. It's still doing its job. I understand your concern, being brand new and all, but I think you'll be fine.

 

At least it's a house brand and not Phillips?

I dunno...... I'd think a swap would be acceptable,