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Disappointed with Wheelers Customer Service

Discussion in 'Vendor Reviews' started by dsrtne1, Jul 9, 2014.

Page 2 of 2
  1. Jul 21, 2014 at 9:54 PM
    #21
    00yotasr5

    #21
    00yotasr5 Well-Known Member

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    Same boat as you. bought the steel wheels from them and 3 out of 4 had massive road force on a hunters balance machine. All i get is a ´´we are waiting for a reaponse from the manufacture.´´ Its been a month already.
     
    00yotasr5, Jul 21, 2014
    #21
  2. Jul 21, 2014 at 10:26 PM
    #22
    dsrtne1

    #22
    dsrtne1 [OP] Well-Known Member

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    Michael
    Southern CA
    Vehicle:
    2013 DCLB TRD Sport
    King 2.5" Coilovers, Total Chaos UCAs, Maxtrac Spindles, 2.5" King Rear Shocks with Compression Adjusters, Wheelers 1.5" AAL, 18" Magnaflow muffler, 30" LED Lightbar, Ultragauge, Tinted Windows
    Give them a call and ask to talk to Johnny. I'm sure he will work with you to get it resolved.
     
    dsrtne1, Jul 21, 2014
    #22
  3. Jul 21, 2014 at 10:46 PM
    #23
    schwangster

    #23
    schwangster Well-Known Member

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    This thread just made me a Wheelers customer for all things in the future.
     
    schwangster, Jul 21, 2014
    #23
  4. Jul 22, 2014 at 5:55 AM
    #24
    XXXX

    #24
    XXXX Well-Known Member

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    What do you expect from them? It's not like they made the wheels and if you took the time to research the products before you buy them you would know this was a common problem in the past as well.

    Do you think vendors jump when Wheelers calls them? Companies don't just ship out free shit because one guy complains. There are processes involved that take time.
     
    XXXX, Jul 22, 2014
    #24
  5. Jul 22, 2014 at 6:57 AM
    #25
    CrunchyTaco99

    #25
    CrunchyTaco99 Well-Known Member

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    North Georgia
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    33x12.50 Pro Comp M/T's All-Pro Coils, UCA and 3" leafs.
    Just got some u bolts from them recently. I measured first and told them the length I needed just in case.

    When I got my small order I had a little zip lock bag with candy in it. Don't know why but when I opened the box up while greasy and hot in my garage and found the candy it made my day! Small things like that is why I will always order from them!
     
    CrunchyTaco99, Jul 22, 2014
    #25
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