10/24/16 After I posted this Tappacue read it and emailed me so I’m happy to update to a couple of things. I added the updates in parenthesis.
I wanted to use this a several times to be able to give a fair and accurate review. My background – I’m a KCBS Certified Judge, own a small BBQ catering business (part time) and am a full time IT project manager.
I’ve been using a Bluetooth wireless temperature setup before trying this. The obvious shortfall with that set up was the range of that device and that’s what prompted me to buy this.
First and foremost, I compared the temperatures from this to my Instant read thermopen, which is my gold standard. In every case the temperatures were within +/- 2° and most cases they were the same. Anyone who really depends on temp control knows how valuable this is. I do feel you can trust the temps to be accurate.
As for the range, it’s virtually unlimited as long as you have access to the internet. They host the temperatures on their servers via the cloud. The positive on this is you could be anywhere in the world and check your temperatures or at Walmart buying things you forgot. Also, you’re not tied to your local (home) wifi network. In this respect, I like it. I could see this working just as easy on a local wifi network but that would limit you to around the house. My IT background loves this.
To start a cook there’s a few screens that you walk through. I’ll try to post screen shots for this process. As you go through the screens you have to select a Meat (or fish) for each probe. On the last screen you have the ability to change the temperature range, which I like. The naming convention is a little strange, at least to me. You can also change the temps during the cook. For example, I set the min and max, for when I wrap my brisket and then reset it for when I start checking to see if it’s done. This is a small work around that could be better handled with better programming but it easily works. (I was wrong. There is a "quick temperature view" in the session which shows all four temperatures at once.)
I believe it’s safe to say this product will provide solid and accurate temperatures that can be accessed from most any device. My temperature comparisons were all within very narrow margins and every cook was spot on, which is awesome. I would recommend this to anyone that needs access to their temps via wifi.
I contacted Support for a small clarification and got a response within 24hrs. Every time I emailed back they either responded the same day or the next and they handle my issue without any problems. I think, from a customer service standpoint, they’re very responsive.
Also, be aware this does not run off a battery and will need to plug in. That’s not a negative for me but fyi (update there are battery options that are coming available and one users posted on FB)
The negatives or potential for improvements (IMO), which is more technical (UI) and customer experience based.
A negative to me. It comes with 4 probes. What I didn’t realize you could buy different probes for an additional cost. They’re color coded and I think built a little better but don’t hold me to that. My first thought is why wouldn’t this be the standard when you have a 4 probe device? When you have 4 probes, stuck in all different places it’s a mess. My vote is to color code all of them. At some point, I’ll buy the color coded probes just because it’s easier to keep track of them. (I didn’t realize but at this time – the color probes are done by hand. They’re actively looking for a better solution and I think it will become the standard at some point.)
You can save your cook (time and temperature data) but at a cost $1.99 or you can pay a monthly fee, around $10 (I think). They allow you to get 3-4 free. I did get one emailed, not sure it was one of my free ones but it was a text (.csv) file, which was useless. I can’t say this is a negative or positive because I haven’t fully tested this. However, I think there’s potential to provide a better customer experience in this area. (Like I mentioned earlier I didn’t really test this but received some great information from Tappacue. The Tappecue SessionBook is a paid subscription for people who want to save their data on our servers... however, it doesn't cost anything for your data. It's emailed to you after every session if you choose for it to be so. It comes in a .csv format which can be imported into our Excel Macro downloadable from the website (which does all the hard work for you so that you can have an excel graph of your data on your own computer). If you want us to keep all your data, it drives up our server costs, which is why we charge a minimal fee for that. That can be downloaded from this page [...] look for Graph for windows or Mac – this isn’t explained very well on the site)
The iphone app – could be so much more. First, it only shows one temperature probe at a time vs seeing all four listed. Now, you can easily move to each probe with a touch but it would be nice to see all four listed at a glance. The app is underutilized based on programming for the end user. I would love to this app expanded. (They’re working on improving this to the point of getting rid of the desktop set up application)
The setup app is easy but is in need of an update. It’s clunky, a little confusing and could be used for so much more. Again, a wasted opportunity to provide the customer with a useful piece of software to evaluate the cook. (see above paragraph)
On a side note- the website also needs work. It’s not very intuitive and isn’t mobile friendly.
Overall, I gave this 4 stars because the temperatures are accurate and can be easily accessed anywhere and knocked it down a star because the app or UI is underwhelming and could be capable of so much more. I think there’s so much more opportunity that can be provided to the customer and I really look forward to see where they go with this.
However, before I posted this I ran into an issue of my own making so I bumped them to 5 stars based on customer service, their response was awesome. I mentioned their quick turnaround earlier from a tech support but with my personal issue they were outstanding == can’t say good enough things about it.
I consider myself an intermediate cook and continue to grow in this area. I would highly recommend this probe based on three main points: 1. Accuracy (every cook the temps are dead on) 2. Web access to my temps 3. Customer service (excellent)
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From the brand
The Original BBQ Thermometer
Brought to you straight out of Kansas City, the Tappecue products give you the precision, convenience, and confidence behind the grill.
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Tappecue was invented in 2012 becoming the world’s first internet-enabled, cloud-connected, smart meat thermometer. Now, it's used by professional chefs and backyard BBQ enthusiasts all over the world. Tappecue quickly became one of the most notable brands in the world for smoking meat.
- Family Owned and Operated
- Designed and Assembled in Kansas City, MO
- In Operation Since 2010
- Supported in the USA
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Tappecue Touch
Our most notable and long-standing product. Pairing cloud-based technology with both Wi-Fi and Bluetooth, you get temps from anywhere.
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Product Description
WiFi - Internet Enabled – Cloud Connected Thermometer with a Touchscreen
Make incredible meals with ease and convenience! Tappecue’s Wifi Meat Thermometer is designed and engineered to make your cooking sessions easier from anywhere! Cook everything to perfection with our easy to use bbq accessory. This digital meat thermometer is also great for cooking in the kitchen: use in the oven, on the stove, or with your grill and smoker.
- Rechargeable 2400mAh battery provides up to 20 hours of power for long smokes. (Set Power Save Mode on Unit to increase from over 12 to over 20 hours)
- Plug into wall outlet with the 5V-1A power supply for unlimited power.
- WIFI View temperatures from anywhere with this truly WiFi Cloud Based Thermometer. View temperatures when wifi isn’t available from up to 180ft with the OFFLINE MODE.
- Large digits viewable from a distance. Temperature inputs in the range from 0 F to 572 F.
- Save your Cooking Session History and Notes with SessionBook
WiFi Cloud Connected Internet Enabled Thermometer
Our WiFi and Cloud connected BBQ thermometer has its own mobile app for iPhone and Android. This allows for you to receive alerts when the temperature min/max is reached, as well as when the chamber goes low or high. This digital grill thermometer can send alerts to multiple devices, and it has a Guest Mode functionality; allowing guests to view and get alerts from absolutely anywhere!
Dual Sensor Probe
AirProbes
Extra Care Probe
Splitter
Tappecue for every level!
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1 AirProbe + 1 Dual Sensor Probe
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4 Single 2 Dual Probe
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4 Dual Probe
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This Item  Tappecue WiFi BBQ Thermometer iPhone, iOS and Android APP Smart Touchscreen Display 4 Single Sensor Probes + 2 Dual Sensor Probes That Read Meat and Ambient in 1 Probe |  |  |  |  |  | |
| Price | $185.00 | $69.00 | $139.00 | $59.99 | -18% $179.95 List: $219.99 | $89.99 |
| Delivery | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Monday, May 13 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Monday, May 13 |
| Customer Ratings | ||||||
| Accuracy | ||||||
| Value for money | ||||||
| Easy to use | ||||||
| Easy to read | ||||||
| Sold By | Tappecue | Flame Boss | ivaluemart | ThermoPro US | CHEF iQ | GoveeLife US Direct |
| power source | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Rechargeable Battery Powered |
| lower temperature rate | — | — | 32 degrees fahrenheit | -10 degrees fahrenheit | 32 degrees fahrenheit | 32 degrees fahrenheit |
| upper temperature rate | 300 degrees celsius | — | 572 degrees fahrenheit | 572 degrees fahrenheit | 572 degrees fahrenheit | 572 degrees fahrenheit |
| response time | 0.5 seconds | 1 seconds | 3 seconds | 3 seconds | 3 seconds | 1 seconds |
| specification met | certified frustration-free | — | RoHS, CE, FDA | Beef,beep | RoHS, CE, FDA | FCC |
| battery quantity | 1 lithium ion | 1 lithium ion | 3 lithium ion | 4 aaa | — | 1 lithium ion |
Reviews with images
Tappecue saves your bacon, and brisket, and ribs and...
**UPDATED FOR TAPPECUE TOUCH**I am a hobbyist when it comes to smoking meats and vegetables, but I was very frustrated with my bluetooth thermometer. I'm a software guy and sort of a maker, so this looked like the perfect tool for me.While the original Tappecue was rough around the edges, Tappecue Touch is the bomb. Setup is easy and quick, and I was up and running in less than 5 min. I charged the unit's internal battery, connected it to my house Wifi, logged in to my Tappecue account, and that was that. If you don't have a Tappecue account, add a minute or two to set that up. The battery easily lasts 14-16 hours, even in cold weather.The probes were definitely the weak point, as I use a water pan under most of what I cook. Shame on me for not reading the descriptions of the probes before I purchased the package. Since then, though, I've added a few of the more rugged probes, a couple of chamber probes, and long probes for soups, sous vide and (for me, at least) making maple syrup. I did need to add some RTV silicone to the connection point between the probe wire and the probe for the long probes to keep the moisture out, and I do bake all of my probes from time to time to force out any moisture that might sneak by the connection.I find the mobile app software very useful. While you can use Tappecue Touch without the mobile app, the app is how I keep track of my cook while I shop, work, mow the lawn, swim, or whatever. There are other things I would do with it (remember, I'm in software), but what I really need it to provide is quick access to my smoking session setup (check) and to the temperatures of all of my probes while the session is underway (check), and to alert me if the temperatures fall out of a desired range (check). It even has an Apple Watch face, which I use a lot instead of opening my phone.Are there other features that could make it more useful? Sure, and the developers are working on new software features now, in response to feedback from users and Amazon reviewers. The introduction of the Cruise Control was a game changer for me, as I don't own a dedicated smoker and Cruise Control makes it possible to set up a low and slow cook that maintains consistency with no peeking.Tappecue offers a public API, so you can make your own monitoring software, which I did. It's an Adobe Creative Cloud extension called Tappecue, and it shows your current session's temperatures while you edit pictures with Photoshop or videos with Premiere. The point is that they have built a solid backend for the services as well as an extensible API layer if you want to make something on your own.Tappecue has saved my smokes many times through the mobile app notification feature. A long smoke used to mean waiting by the Weber, constantly checking the Bluetooth thermometer. Now, I can go to a neighbor, to the market, or even further without much worry, so long as there's someone home who can open or close the vents!
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Top reviews from other countries
Brian G.
Highly accurate, easy to use, and great flexibility
Reviewed in Canada on February 18, 2019Color: 4 Single 2 DualVerified Purchase
Amazon Customer
Buy one!
Reviewed in Canada on August 20, 2019Color: 4 Single 2 DualVerified Purchase
Simonogo
Great improved product!
Reviewed in Canada on August 5, 2019Color: 4 Single 2 DualVerified Purchase
Amazon Customer
Get that perfect grill
Reviewed in Canada on December 29, 2020Color: 4 Single 2 DualVerified Purchase
Amazon Customer
Five Stars
Reviewed in Canada on April 14, 2017Color: 4 Single 2 DualVerified Purchase
