Disaster After Dealer Oil Change

Jimmyh · Jun 3, 2015

dunwur said: ↑

Unreal. I once had my oil changed at the dealer and when I tried to check my oil a couple of weeks later , There was no dipstick . I went back to the dealer ( Pissed ) and they tried to tell me that I probably checked my oil level and didn't put the dipstick back in the tube . they wanted to charge me for a new one . I was so mad I had trouble talking , Then the wife got involved ( a red head ) and it didn't take them long to give me a new dipstick just to get her out of there .
Click to expand...

They felt sorry for you. It was a gift of mercy!

skiergd011013 · Jun 3, 2015

Was there an outcome to this? I read the first few pages looking for it. I would demand a new truck. If i spent 30k on a truck, i wouldnt want to be driving around knowing it had been compromised. New engine or not. Edit: nevermind, i read on. I'd be worried what would happen if the dealer closed and then you developed problems.

dunwur · Jun 3, 2015

Could have thrown in a free dinner for all the trouble they put you through .

dunwur · Jun 3, 2015

Jimmyh said: ↑

They felt sorry for you. It was a gift of mercy!

Click to expand...

Had that truck another ten yrs. But not the red head .

dunwur · Jun 3, 2015

anders99 said: ↑

Since some people have said they rarely see a good dealer trip I'll post up my great experiences with a dealer.

I moved from Niceville, FL to Laramie, Wyoming for college. Well as you can imagine that is is pretty far drive. Arrived right as it was time for an oil change. Noe I had only been to Laramie once before and that was for orientation so I didn't get to "explore" the city that much. The one thing I did remember seeing is a Toyota dealership. So not knowing anything about the other shops in town I went there for oil change and tire rotation. I made an appointment to drop it off in the morning and pick it up later that day after classes. When I drop it off they do the usual check the VIN since it was the first time I had it at this dealer. Boom immediately ran the VIN to check for recalls. Low and Behold 3 recalls (Gas pedal trimming, Spiral cable, and one other I don't remember). So the dealer really impressed me with doing that.

You might ask why that impressed me. It impressed me because less than a week before I traveled to Wyoming I had my truck at the dealer that sold it to my parents for weird noise it started to make. Toyota place in Fort Walton Beach, Florida treated me like shit. They made it seem like it was a burden to diagnose a noise that shouldn't be there. Turns out the noise was a heat shield from the gas tank area touching the drive shaft. Anyways the Toyota place in Florida was terrible. They treated me like a dollar sign instead of a customer.

Back to the Laramie place, I have taken it to them a few times now (3 or 4 oil changes and one time to inspect it after a wreck). When they inspected it after a wreck I had they were awesome. Told me everything that was needed to fix it, break down of price, and everything else. I told them that I was contacting insurance about it and would talk to them soon. They understood and didn't charge me a thing when I told them the insurance comps. decision to use a different shop.

I just took it in a week ago for an oil change and tire rotation. Before I could even get home from dropping it off with them they called and just wanted to make sure they had my "order" right. Get the call that it is finished and he also explains that there are a few leaks that should be fixed soonish.

All in all I have had more good experiences with Toyota dealers than bad ones. I can't recommend Ken's Toyota in Laramie enough. They have treated me well and I will always bring my truck to them as long as I am in Laramie.

TL;DR I have had great service from the dealer in Laramie and have had more good experiences than the bad ones.
Click to expand...

When you get a good service shop , Stick with them . They are few and far between . Good luck

Log in or Sign up

Welcome to Tacoma World!

Disaster After Dealer Oil Change

#281
Jimmyh Well-Known Member

#282
skiergd011013 Well-Known Member

#283
dunwur Active Member

#284
dunwur Active Member

#285
dunwur Active Member

Products Discussed in

Log in or Sign up

Useful Searches

Welcome to Tacoma World!

Disaster After Dealer Oil Change

#281 Jimmyh Well-Known Member

#282 skiergd011013 Well-Known Member

#283 dunwur Active Member

#284 dunwur Active Member

#285 dunwur Active Member

Products Discussed in Entire Site Forum: 2nd Gen. Tacomas (2005-2015)

#281
Jimmyh Well-Known Member

#282
skiergd011013 Well-Known Member

#283
dunwur Active Member

#284
dunwur Active Member

#285
dunwur Active Member

Products Discussed in