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Kudos to Lifetime LED

Discussion in 'Lighting' started by Ken b, Jan 30, 2016.

  1. Jan 30, 2016 at 6:24 AM
    #1
    Ken b

    Ken b [OP] Well-Known Member

    Joined:
    Apr 17, 2014
    Member:
    #127930
    Messages:
    367
    Gender:
    Male
    First Name:
    Ken
    Surprise, Az
    Vehicle:
    14 offroad 4x4
    ARE shell, bedrug, TRD wheels
    I had the gen 1 LED headlights in my 2014 Tacoma. One of the head lights failed after about a year. I swapped back to OEM lights and could not remember were I bought the lights. After some thought I sent an email to lifetime LED asking if they could check thier records to see if I bought the headlights from them. A hour or so later I had an email from them saying send in the old lights and a reference number. So I sent them in and a week later I got replacement lights under warranty. Pure and simple great customer service.

    Great job Lifetime LED.
     
  2. Mar 12, 2016 at 10:13 AM
    #2
    Kevinztaco

    Kevinztaco Well-Known Member

    Joined:
    Dec 3, 2012
    Member:
    #92405
    Messages:
    548
    Gender:
    Male
    none yet
    I ordered two LED kits (one for back up) a little over a year ago from Lifetime LED. The set that was installed died after about 6 months. I sent that set back to Lifetime LED and they sent me a newer version that does not require a LED driver for replacement with no questions asked. I thought that was pretty good. Kudo to Lifetime LED on that.
     

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