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Impeccable customer service!

Discussion in 'ICON Vehicle Dynamics' started by phillipthetaco, Sep 2, 2016.

  1. Sep 2, 2016 at 2:31 PM
    #1
    phillipthetaco

    #1
    phillipthetaco [OP] Well-Known Member

    Joined:
    Aug 6, 2016
    Member:
    #193897
    Messages:
    637
    Gender:
    Male
    First Name:
    Marcus
    Mesa,AZ
    Vehicle:
    2007 Tacoma Prerunner Barcelona Red
    Wheels and Tires: (5) 35/12.50/17 Toyo R/T tires (5) 17” x 8.5” Matte Black Method NV wheels Black extra thread (ET) spline lug nuts Front Suspension: Total Chaos 3.5” long travel kit Fox 8” x 2.5” coilovers with remote reservoirs Wheelers Super Bumps Limit straps and clevis mounts Total Chaos shock tower gussets Total Chaos cam-tab gussets Maxtrac 4 inch lift spindle Larger Lexus rotors, calipers and brake pads Stainless steel extended brake lines Rear Suspension: DMZ Fabrication Spring Under Kit Fox 16” x 2.5” smooth body shocks with remote reservoirs Fox 4” x 2.0” hydraulic bump stops (shortened to 3”) Custom low profile bolt in bed cage (1.5” DOM tubing) Boxed frame from fuel tank back Custom tube rear cross-member (1.5” DOM tubing) Custom bump stop mounts and strike pads Stainless steel extended brake lines Performance: AFE cold air intake w/reusable filter Nitro 4.88 Gears w/heady duty seals Custom driveshaft with grease-able slip-yolk Odyssey Extreme battery Armor: Custom front tube front bumper (1.5” DOM tubing) w/custom skid plates and valance Custom rear tube bumper w/license plate mount and led light Exterior Accessories/Body: SDHQ “y-strap” for spare tire mounting Harbor Freight 1.5 ton floor jack w/quick release mount Fiberwerx fiberglass front fenders Fiberwerx fiberglass “TT” style bedsides Custom window tint and tint visor Retrofit style Headlights LED tail lights Custom black mesh grill Viper alarm Rigid Industries 30 inch amber LED Rigid Industries 20 inch white LED Rigid Industries D2 Blue rear chase lights X2 Interior: Pioneer touch screen head unit Kenwood mono amplifier Rockford Fosgate 12" P3 subwoofer Infinity Kappa door speakers (4) Weathertech front floor mats LED interior dome lights
    Hello TW, I contacted Icon because I wanted some stickers for my truck since I lost the ones that I got with my shocks. Brian Jacobs from Icon responded to my concerns in a timely manner and resolved my problem. What a great company to do business with, I recommend them if you want great, long lasting products as well as great customer service!
     
    phillipthetaco, Sep 2, 2016
    #1
  2. Sep 22, 2016 at 4:13 PM
    #2
    3slowto4woah

    #2
    3slowto4woah Well-Known Member

    Joined:
    Aug 4, 2016
    Member:
    #193766
    Messages:
    285
    Gender:
    Male
    Lake Tahoe
    Vehicle:
    2015 Super White Tacoma DCSB TRD Sport
    Icon Stage 4 + Dakars
    I can attest. I called in for an answer to a question that I've only seen vaguely discussed here.
    I believe I got connected with Dan in less than a minute and he was able to give me a clear and concise answer. Awesome!
     
    3slowto4woah, Sep 22, 2016
    #2
    phillipthetaco[OP] likes this.
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