BAD Experience with BFC (Black Flame Customs)

snowbrdd · Dec 26, 2016

Dr. Sleep[OP] said: ↑

Bottom line . . . the RTV silicone did nothing to hurt the BFC butyl seal. Also, the BFC butyl seal failed. Granted, BFC offered to fix it. Great on them, as their website clearly indicates that the seal is only good for a 1 year warranty, and these headlights are 3 years out. So, YES, I agree, BFC is offering to fix something outside of their warranty. But that doesn't change the fact that the BFC seal FAILED, epically, I might add, at 3 years. No way anyone paying for a HID retrofit expects that kind of moisture at 3 years. No one would pay for a retrofit if this is the expected life of the seal.

All of you can think what you want, but the truth is that the butyl seal, if done properly, should not have failed a 3 years. Also, fact: the RTV silicone smeared on top did nothing to hurt the butyl that should have been sealed inside.

If anything, I hope this thread steers people away from HID retro-fits, if this is the "normal" expected result of a butyl seal.
Click to expand...

Per your posts, it didn't fail at 3 years. It failed at 6 months which you then tried to fix with silicone.

All you're doing now is hurting your credibility and standing the more you rant.

eccracer104 · Dec 26, 2016

Dr. Sleep[OP] said: ↑

Bottom line . . . the RTV silicone did nothing to hurt the BFC butyl seal. Also, the BFC butyl seal failed. Granted, BFC offered to fix it. Great on them, as their website clearly indicates that the seal is only good for a 1 year warranty, and these headlights are 3 years out. So, YES, I agree, BFC is offering to fix something outside of their warranty. But that doesn't change the fact that the BFC seal FAILED, epically, I might add, at 3 years. No way anyone paying for a HID retrofit expects that kind of moisture at 3 years. No one would pay for a retrofit if this is the expected life of the seal.

All of you can think what you want, but the truth is that the butyl seal, if done properly, should not have failed a 3 years. Also, fact: the RTV silicone smeared on top did nothing to hurt the butyl that should have been sealed inside.

If anything, I hope this thread steers people away from HID retro-fits, if this is the "normal" expected result of a butyl seal.
Click to expand...

What more can you ask of in the world of customer service?
"You're two years past our warranty, but you're relatively local, couple hour drive? Bring them down, we will take care of that for you at no charge!" Did I paraphrase that well enough?

We get it, you're pissed off because the seal "failed" how long did fixing it take? An hour or two? Either take up BFC on their offer to fix your lights, or do it yourself and continue on with life. It isn't the end of the world.

chris4x4 · Dec 26, 2016

Thread closed because people cant seem to drop the internet tough guy image.

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BAD Experience with BFC (Black Flame Customs)

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snowbrdd Well-Known Member

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BAD Experience with BFC (Black Flame Customs)

#81 snowbrdd Well-Known Member

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#83 chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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#81
snowbrdd Well-Known Member

#82
eccracer104 O.G. Member

#83
chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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