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All Pro - Your customer service is terrible

Discussion in 'Vendor Reviews' started by Huntersimmons, Jan 23, 2018.

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  1. Jan 24, 2018 at 8:03 AM
    #161
    CaptAmerica

    CaptAmerica Asphalt Avenger! TTC#13

    Joined:
    Dec 29, 2014
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    #145193
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    39,181
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    First Name:
    Cap
    In a van down by the river
    Vehicle:
    Gen 2.9 DCLB TRD Sport w/tech
    Stickers and not enough wax
    This guy gets it.
     
    remgu2000, edgerat, DrFunker and 9 others like this.
  2. Jan 24, 2018 at 8:05 AM
    #162
    90yota

    90yota Instagram: 90_yota

    Joined:
    Apr 13, 2016
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    #184183
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    Male
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    Mike
    Dixon, CA/Truckee,CA
    Vehicle:
    88 T4R / 15 F350
    Stock....ish
    No it was when I was deciding on what bumper I was pulling the trigger on and when I decided with them it was a pain in the was to try and order. So I gave up on them.
     
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  3. Jan 24, 2018 at 8:07 AM
    #163
    Coot83

    Coot83 DORKEL NATION

    Joined:
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    #194134
    Messages:
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    Chris
    Scottsdale, Az
    Vehicle:
    2012 Baja TX
    TC 3.5 LT, RCV axles, Demello sliders, BD light bar/fogs, LP6, DMZ rear, SOS skids, custom bumper, King 16" triples, Locked-on hydro rear bumps...
    When AP first released their "Baja" front bumper for the third gen he was looking to buy one when they said they were available. I think he tried on and off for two weeks with little to no response from AP about them either fixing the site to buy it or simply make the order through the phone. Eventually he ended up with a CBI bumper he modded.

    I know in the LT world AP's kit is rarely encouraged, but I have to admit Im pretty turned off with them as a whole with their CS as of late.
     
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    90yota and Blackout14 like this.
  4. Jan 24, 2018 at 8:07 AM
    #164
    Coot83

    Coot83 DORKEL NATION

    Joined:
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    Messages:
    13,250
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    Male
    First Name:
    Chris
    Scottsdale, Az
    Vehicle:
    2012 Baja TX
    TC 3.5 LT, RCV axles, Demello sliders, BD light bar/fogs, LP6, DMZ rear, SOS skids, custom bumper, King 16" triples, Locked-on hydro rear bumps...
    Woa man, what happened with MT? I thought you were their fanboy for a good while?
     
    ChadsPride, 90yota and Blackout14 like this.
  5. Jan 24, 2018 at 8:09 AM
    #165
    Dr. Mantis Toboggan

    Dr. Mantis Toboggan Well-Known Member

    Joined:
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    2017 TRDOR 4x4 & 2000 TRD TACO 4x4
    I skimmed through this shitshow, has ALLPRO responded? Will they? It's absurd to conduct business that way.
     
    Coot83 and Blackout14 like this.
  6. Jan 24, 2018 at 8:12 AM
    #166
    CaptAmerica

    CaptAmerica Asphalt Avenger! TTC#13

    Joined:
    Dec 29, 2014
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    #145193
    Messages:
    39,181
    Gender:
    Male
    First Name:
    Cap
    In a van down by the river
    Vehicle:
    Gen 2.9 DCLB TRD Sport w/tech
    Stickers and not enough wax
    Anyone tried leaving comments/reviews on Google or Yelp?
     
    Coot83, ChadsPride and Blackout14 like this.
  7. Jan 24, 2018 at 8:14 AM
    #167
    Coot83

    Coot83 DORKEL NATION

    Joined:
    Aug 9, 2016
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    #194134
    Messages:
    13,250
    Gender:
    Male
    First Name:
    Chris
    Scottsdale, Az
    Vehicle:
    2012 Baja TX
    TC 3.5 LT, RCV axles, Demello sliders, BD light bar/fogs, LP6, DMZ rear, SOS skids, custom bumper, King 16" triples, Locked-on hydro rear bumps...
    Dammit this sounds like a good story!
     
  8. Jan 24, 2018 at 8:14 AM
    #168
    Proyota

    Proyota Well-Known Member

    Joined:
    Dec 16, 2011
    Member:
    #68860
    Messages:
    324
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    Male
    First Name:
    Brad
    Hamilton, MT
    Vehicle:
    2012 Tacoma DBSB TRD Off-Road
    Icon Suspension, Extended Rear Brake Lines, FN Wheels, PIAA, Rigid Industries & Baja Design Lighting, Warn Winch, All Pro Off-Road Front & Rear Bumpers and All Pro Off-Road Rock Sliders, Budbuilt Skid Plates, BAMF LCA Skids & Diff Guard
    They could of at lease been upfront and honest about how things may not be as stable in MT before people committed to relocate here to work for them. And to add insult to injury we all relocated at our own expense. Yes we made the decision to move and work here for them but those decisions were based on mis-information provided by the owners about how well the company was doing and/or growing.

    There is much more I'd like to express about my experience working for them but I'm not sure this is the right time or place to do that...
     
    Bmagoo, Lord Helmet, MicComa and 5 others like this.
  9. Jan 24, 2018 at 8:14 AM
    #169
    Blandino

    Blandino Well-Known Member

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    Damien
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    2011 Double Cab Tacoma
    Whistle Tip Exhaust
    Tell that to Apple. Their workers get like $0.02/hour and a net around the roof.
     
    Grindstone likes this.
  10. Jan 24, 2018 at 8:16 AM
    #170
    Coot83

    Coot83 DORKEL NATION

    Joined:
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    Male
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    Chris
    Scottsdale, Az
    Vehicle:
    2012 Baja TX
    TC 3.5 LT, RCV axles, Demello sliders, BD light bar/fogs, LP6, DMZ rear, SOS skids, custom bumper, King 16" triples, Locked-on hydro rear bumps...
    Appreciate the honest feedback, should we assume AP is not kicking as much ass as they advertise?
     
    Bmagoo likes this.
  11. Jan 24, 2018 at 8:19 AM
    #171
    snowtank

    snowtank Where the fuck did my beer go!

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    Andrew
    Arizona
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    11 txpro dcsb 08 trd sprt dcsb
    Some stuff here and there....
  12. Jan 24, 2018 at 8:21 AM
    #172
    Unchained 5150

    Unchained 5150 Rick

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    Rick
    Auburn Ma
    Vehicle:
    2021 TRD Poser Pro Manual.
    Sad to see they have not come in a said anything, or at least contacted a MOD as well
     
    ChadsPride and Coot83 like this.
  13. Jan 24, 2018 at 8:24 AM
    #173
    KB Voodoo

    KB Voodoo Well-Known Member

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    Chad
    Glenwood, NY
    www.kbvoodoo.com
    They're 3 hours behind the east coast, but you would think they would want to get on here and put this fire out.

    This is a VERY active forum.
     
  14. Jan 24, 2018 at 8:25 AM
    #174
    Unchained 5150

    Unchained 5150 Rick

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    Auburn Ma
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    2021 TRD Poser Pro Manual.
    Yes since this has been going on from yesterday, at least we have reputable Vendors on here like you Brother
     
  15. Jan 24, 2018 at 8:28 AM
    #175
    CaptAmerica

    CaptAmerica Asphalt Avenger! TTC#13

    Joined:
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    Cap
    In a van down by the river
    Vehicle:
    Gen 2.9 DCLB TRD Sport w/tech
    Stickers and not enough wax
    Lets not forget that Google crawls the heck out of it too. A Google search by someone not on TW for AllPro products is likely to bring this thread up on the first page of results.

    HINT HINT.
     
  16. Jan 24, 2018 at 8:29 AM
    #176
    TashcomerTexas

    TashcomerTexas My truck is a whiner

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    2003 TRD DC Supracharged
    #StillNotClear
    Damn criticize elite while you're at it man.
     
  17. Jan 24, 2018 at 8:32 AM
    #177
    TashcomerTexas

    TashcomerTexas My truck is a whiner

    Joined:
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    2003 TRD DC Supracharged
    Criticism can go either way. Just saying.
     
  18. Jan 24, 2018 at 8:32 AM
    #178
    Juforrest

    Juforrest Dumb!

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    Justin
    Seattle
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    Reformed Taco driver in a GX460
    I say do it. Everyone should put all the cards on the table.
     
    ChadsPride likes this.
  19. Jan 24, 2018 at 8:32 AM
    #179
    CaptAmerica

    CaptAmerica Asphalt Avenger! TTC#13

    Joined:
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    Messages:
    39,181
    Gender:
    Male
    First Name:
    Cap
    In a van down by the river
    Vehicle:
    Gen 2.9 DCLB TRD Sport w/tech
    Stickers and not enough wax
    Can we get back to the shit-show at hand, please? All other shit-shows to the back of the line.
     
  20. Jan 24, 2018 at 8:33 AM
    #180
    TashcomerTexas

    TashcomerTexas My truck is a whiner

    Joined:
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    #127853
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    2003 TRD DC Supracharged
    No
     
    Coot83, Proyota and ChadsPride like this.
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