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Any Toyota Reps...? Oversease Military Member Needs EnTune Help Please!

Discussion in '3rd Gen. Tacomas (2016-2023)' started by HJM2, Mar 21, 2018.

  1. Mar 21, 2018 at 4:32 AM
    #1
    HJM2

    HJM2 [OP] Well-Known Member

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    So, I bought a brand new TRD PRO in GERMANY last week from a company that sells US Spec automobiles to US Military members stationed overseas. It's listed with all of the features a PRO comes with, especially the EnTune Premium Audio System with App Suite and Nav, etc...
    Here's the problem- when I try to create an account, it tells me that my VIN is wrong. I called Toyota and they said that since I bought the truck in Germany, it won't work. This is a US SPEC Tacoma, built in TEXAS, and advertised as such. Can someone please help!
    I understand that the maps won't work in Germany (because it's a US SPEC vehicle), but I don't understand why I can't use the other EnTune features.
    Additionally, they told me that the vehicle isn't even equipped with EnTune and that EnTune won't even work when I get back to the states with the truck! I don't see how that could be possible, since the truck was built in TEXAS, it's a US Spec truck, and it's advertised having the same EnTune Premium System that the PROs ALL come with.
    Can someone help???
     
  2. Mar 21, 2018 at 5:42 AM
    #2
    DES2009

    DES2009 Minister of Truth

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    I can't really help, but it sounds like a similar issue to what these people in Hawaii are having?
     
  3. Mar 21, 2018 at 5:43 AM
    #3
    SContiVT

    SContiVT Ford Family now

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  4. Mar 21, 2018 at 5:45 AM
    #4
    sea_ledford

    sea_ledford Active Member

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    peeled off the dealer sticker
    While that totally sucks it doesn't work, and I can't help you out with the problem, I will say that entune is nothing great. After spending way too long trying to figure out all the options, I just set mine on bluetooth and run it all though my phone.

    The tech on car stereos is about 5 years behind phones, so it is just an annoying experience. Toyota (and all other mfgs as far as I have heard) should just ditch their inhouse stuff and stick with phone mirroring.
     
    TheyCallMeBruce84 and bobrown14 like this.
  5. Apr 25, 2018 at 12:02 AM
    #5
    TSki

    TSki Well-Known Member

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    https://www.tacomaworld.com/threads/my-silver-gsu-build.460083/
    Just came across this. I had the same issue and contacted Toyota because of it. The response was that I needed to wait until I returned to the states, and have then have my VIN uploaded into their system as a "US resident". Once done, things will start working. Its ridiculous, but essentially that entire system is useless while we are overseas.
     
  6. Apr 25, 2018 at 12:32 AM
    #6
    Captspaulding1000

    Captspaulding1000 Well-Known Member

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    Same in Canada.
     
  7. Apr 25, 2018 at 12:53 AM
    #7
    hiPSI

    hiPSI Laminar Flow

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    It has to do with data. Just like your cell phone won't work in another country entune won't either. You can mod your plan for a phone but not entune.
     

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