Has anyone had their truck bought back or got money back?

Was it more than 12 months old when he brought it in the first time?

Time should run from the first time he brought it to the dealer, not from now. Statutes don’t work like that.

 

The problem has been documented well within the year.

 

The way the Link i attached look, it seems to say 3 attempts within 1 year/15k miles. Here in WA only the first attempt would need to be within that original period... I'd just contact the AG, and they'll let you know. I guess i'll get back to work now. Hopefully all works out!

 

I would not let them get away without replacing the rear seats/headliner/carpets/insulation at a minimum. If they don't, just get in it when they say it's ready and tell them you smell mold. Keep doing that until they take of it properly.

Mold isn't necessarily something you'll see the day they return it. It grows over time and once it's started you have to replace the seat/carpet/headliner/etc. From your description you've had a wet cabin for a year. You almost certainly are going to have mold.

 

Good luck. I hope you win your case.

 

Actually it's a $25k truck with $15k worth of upgrades.

 

I went through the process twice with my last two trucks( both F-150's). The first time I did it directly through Ford in which they replaced the truck.
The second time I had to get lawyers involved. They were proceeding under a federal statute (lemon laws are state statutes and vary). Before anything went to court and I had to sue Ford, Ford offered me a pay out on my truck instead of a buy back. I could accept or refuse it. I accepted and then sold the truck. I think lawyer fees totalled $3500. The firm I used was very up front with everything and communicated very well.

 

I would ask for the full interior (that was affected by the leak) to be replaced and the cab cleaned once it’s removed. I would also want an extended warranty because of these issues that came up, and voice my concern that I don’t want anything to happen again outside warranty.

 

Good advice to call a lemon law attorney in his state. He will have his answer and options in 5 minutes.

It doesn't matter that he "only" bought a $40K truck. He's entitled to full use and enjoyment of it. I'd be concerned about the seats not being replaced, I don't think Toyota advertises them as able to get wet and safely dry out like they did with the FJ Cruiser. (Jeeps too)

If they replace the headliner, seats and carpets it 'should be' OK. But metal under the carpets can rust, and there's wiring down near the floor, if not under the carpet I'd also be concerned about.

It sucks, but options are to take on Toyota, or trade or sell the truck before rust or electrical problems become noticeable. I had a similar problem in the past with a Dodge Dakota... (warranty refusal on a shot engine one month out of warranty and very low miles). Corporate refused coverage but the dealer stepped up and gave me a new engine behind corporate's back. They just put the engine on someone else's warranty that came in for service near the end of their warranty.

 

FIFY

 

That’s not true. I lemon lawed a 16 Colorado. No where in the paperwork does it say I can not talk about it. Definetly seek out a lemon law attorney. I tried starting the process on my own and got ignored by GM. Attorney does this for a living and will tell you if you have a case or not. You pay nothing out of pocket, it’s a no brainer. I got to use the truck while the process was going on. By the time GM got it back it had 27k miles on it and had 14k when the process started. Those were all free miles. From the time the attorney got involved and it got settled was around four months.

 

Yeah, I said the same thing above. I'm sure this is not that uncommon. No need for a non-disclosure.

 

Thanks! ...
Actually, it was fixed under warranty, just someone else's warranty, so no real fraud.
Chrysler corporate was the one who paid whichever way it was done.

If their very nasty and rude douche-bag regional rep had just done the decent thing first...

My truck had a 36 month/36,000 mile warranty. 37th month and 17,000 miles on it.
The engine quit in-town doing 15MPH starting out from a stop. (cam gear disintegrated)

 

Believe me, i'd be happy with the outcome being the owner of the vehicle, but it's still fraud as the dealer used a different vehicle's vin# and warranty to fix your vehicle and "tricking" the corporate office into paying for it. That also means that when the owner of that other vehicle looked into his vehicle's service history, all of a sudden it shows they got a new engine in it, when in reality it went into yours. If that person were to call out the fact they didn't actually get a new engine and corporate found out that they paid for one... messy times.

I'm not trying to argue, and it was all meant in jest, but it could get that dealership in SERIOUS trouble. If I were the dealership, I'd have at least just lied to YOU and told you that they were going to eat it themselves and make you feel even better

 

No, I didn't take anything as arguing. I just see it as Chrysler paying for something they should have done anyway. The dealer couldn't believe the rep didn't good faith it as a warranty fix with that low mileage.

I should have said this dealer was my local dealer but they were new and not in business yet when I bought the truck. I had taken the truck to the dealer I bought from and that is where it was when it was refused as a warranty repair. The dealer quoted me $6,000 to replace the engine. When the new dealer told me he would figure out a way to help me, I showed up at the first dealer with a tow truck. They shit themselves when they saw the tow truck and said the $6K was their worst case estimate, that they suddenly could do it for $3K. I refused and they said they wouldn't let the truck go until I paid them $150. I wrote the check and took the truck. The truck had also been broken into and personal items stolen. As we were pulling away, the mechanic that looked at and diagnosed my truck ran across the parking lot and handed me a personal business card and said he could do the job at his garage at home for $1800-$2500. Scumbags all around.

 

How to Find a Good Lemon Law Attorney - Lehto's Law Ep. 5.17

https://www.youtube.com/watch?v=VViEkYsH9RI

Steve Lehto is a Michigan attorney who handles Lemon Law cases. He has some pretty informative videos on You Tube that are not just Michigan specific.

 

I'm sure these lemon law lawyers know there stuff, but i'm kinda confused why anyone NEEDS a lawyer for it. Lemon law (from my experience) is check these boxes, if dealer disagrees, then Attorney General sets it up with an arbitrator, and the arbitrator has final say. I guess a lawyer MIGHT be able to help sway the arbitrator

 

Each State's Lemon Law is different. They have different procedures. Usually your entire legal process and buy back demand letter should go to Toyota corporate and not the dealership. Toyota USA Corporation is the one who built and is responsible for the vehicle. Washington may be different but many States require you to notify Toyota Corporation with the Lemon Law demand letter.