Warranty!

UPDATE: just got off the phone with the dealer who has my truck AGAIN... and they are going to call me when the service rep gets there so I can go over there and plead my case once again hopefully that gets me somewhere

 

Judgement call ? And they never went into it ?

 

Never went into it that’s what he told me that weather or not they fix it or start a warranty claim it goes by his judgment

 

See if you can get "judgement call" in writing and they never went into it in writing instead of verbal.

 

Toyota has commercials of this truck racing up and down fucking sand dunes then they’ll turn around and tell a lineman that travels down dirt paths and corn fields that he’s using the truck too aggresively and thus refuse to cover the diff??

WTF?

OP you have not been using your truck for anything Toyota has not advertised its stock trucks to be used for. With the exceptionof pulling people out. If you were spinning your rear tires pulling someone you can excessively heat the fluid. Its usually best to to pull people out, too much risk of damage to your vehicle.

This is covered under the factory warranty so Toyota is the payer not tge dealer. Deal with Toyota.

 

T

thank you for understanding where I’m coming from, if I needed a vehicle specifically for paved roads I would be in something boosted not a truck

 

Does anyone know how I can contact corporate Toyota by email or Facebook I tried social media Facebook and Instagram but no response

 

Always remember though service advisors pretty much always know what's wrong with a truck without even looking at it. They are incredible.

 

You can’t mistake the truck not moving and making thuds of corse anyone is going to know it’s the diff but the service manager can’t sit there and tell me the way I use my truck is abusive and he knows what I do in the truck... if he knew every little thing I did in the truck he should be a mind reader not a service manager

 

I was being overly sarcastic.

 

What exactly was the vehicle you pulled out and how stuck was he?

Were you rocking / shocking the truck to get him out or a steady strain? Were you spinning either rear tire during the pull?

 

Steady strain no rocking no jumping tires spun at first then threw her in 4wd and was all good he wasn’t really that stuck and it was just a little Nissan Frontier lol not like a 3500hd gmc lol

 

Another update just got off the phone with customer relations of Toyota and finally feel like I got somewhere told me there is no reason why this should have happened and that the service manager has no right to make a judgement call the way he did because it is not his choice on weather it gets fixed or not

 

Good, that makes more sense!

 

Then that's what you need to tell the service manager, be as specific as possible about the event.

 

I’m not trying to be a pain in the ass I just want my truck back lol I love the thing never done me wrong until now and I’ve driving the truck from Jersey to Florida already I’ve been up and down the east coast with it and all the way out to Ohio with it and it does great in the snow in fwd of corse lol

 

Right? We live in a world where warranties are denied when your 4x4 breaks while doing 4x4 things. The sentiment seems to be “well yes, it’s 4 wheel drive. That doesn’t mean you can take it off pavement...lets be reasonable here”

 

Hey I'm not blaming you. I'd be pissed too.

 

He sounds like a real fuck wad

 

Alright look dude here’s your chance. Do a walk in at your nearest tattoo parlor. You’re gonna wanna get “VENGEANCE” tattooed across your throat. Stare past the Toyota rep the entire time.


You’re welcome.