FYI- Lifetime Warranty on hand tools @ my Northern Tools changed recently

Just an FYI. My local Northern Tools has changed the Lifetime Warranty Policy on hand tools, it now requires the original sales receipt to replace broken tools. I found this out today when I broke a socket and went to swap it out. I've bought their tools for decades, and don't have receipts for the 25 years worth of purchases. So, going forward I might hit my local Lowes for Kobalt or Craftsman hand tools unless Northern is the only one who has it. BTW- I'm in the Atlanta, GA area , actually at the Buford ,GA store. Not sure if company policy, or local store , but thought I'd share, might wanna ask your store before you toss the receipt.
Joey

 

Well that's horseshit

 

I understand where they're coming from, in Greenville at the northern tool and as I was checking out I heard the door alarms going off.

Looked over and a guy had a tool in his had walking to his truck. Cashier laughed and said I hope he knows he needs a receipt to use the lifetime warranty on that wrench he just stole

 

Go with husky or kobalt. Craftsman has changed their hand tool policy over the years without telling people. I used to work for sears and saw it first hand. Craftsman used to be quality......not so much now. There is always Pittsburgh though harbor freight.......lifetime warranty and affordable

 

I second this. Sadly harbor freight is comparable to sears for hand tools. I have older craftsman and they are great but I'll buy HF over them now. I have most of what I need but if I need something that has to work I get S&K or snap on/williams. Tekton is also a decent alternative for budget.

 

Even the good tool truck tools it can be a pain to warrant tools .

Since all my dealers are long since retired I can understand a new dealer one has never spent any money with being reluctant to warrant tools.

I never bought many Craftsmen tools after I found out they are not warrantied for Industrial use had the girl friend take them back or my Mom

 

That's the Northern I shop at. I didn't know about the change. It's too bad. I like that store.

 

Gearwrench all the way