TACOMABEAST= terrible customer service

I think it should be differentiated between a return and returning a defective item. If the adhesives are truly defective then you clearly cannot determine that without installation/use and the seller must make the buyer whole with a replacement or refund (up to the seller). That said, it doesn't appear OP requested a replacement but at the same time, the language of the response doesn't give me a warm and fuzzy that TB would have obliged. That response alone is enough to make me never even consider buying from them.

edit: just realized you said effectively this on the second page but I'll leave it.

 

Tacomabeast doesn’t have anyone available to take phone calls or live chat via their website and they don’t respond in a timely manner via email correspondence. It took them two weeks to get back to me with any answer. I opened a dispute case via PayPal for a refund minus 15% restock fee . I purchased their products because they looked to be better quality than Amazon/eBay but I was incorrect.

 

Paypal should be able to help. You should not have to pay 15% restocking fee for a
shitty product. That should only be charged if you're returning a good/working product
that you've decided you no longer want.

 

Go with @rrentrop products (https://tvdvinyldecals.com). I've had the door sill and glove box inlays for a year, in Houston 90+% humidity and no problems. I recently installed the interior chrome delete vinyls without any issues too (a month or so now). I don't think he has the foam inserts, but the decals he has plenty.

 

I've had excellent products and customer service from Tuffskinz

 

I'm interested in seeing how bad the color match was and the curling.

 

Thanks Kryptonite! We never charge a restocking fee. Customer satisfaction is our number one priority and in the rare instance where a customer is not satisfied we refund their purchase without question and they don't need to return anything.

 

Agreed. You can't go wrong with either @rrentrop or @TUFSKINZ, depending on whether you want vinyl or overlays.

 

Nice! there needs to be more like you

 

Sounds like pretty crappy response from TB. Even if TB don't accept the return, you can have your CC force the return if within a certain time frame. This of course would require some sort of documentation that it's a defective product from TB. Hope this helps, at least for next time.

 

I don’t think I’d buy any functional products from Tacoma beast but I’ll be honest and say I’d like one of these shirts.

 

Customer satisfaction being #1 only works if you sell a decent product...crap like TB sells can’t all be returned or they’d never make money. It’s a numbers game. Hope they sell more than gets returned. Not a sustainable business model which is a precursor ito them not being around for years to come.

 

I thought about the restocking fee, usually that’s for large items that require a lot of work to put back on the shelf. Absolutely ridiculous to charge that for some little foam doodads. Screw that company.

 

yes, but Amazon is a good company.

 

Is this close enuff? @mesojdm

https://mesocustoms.com/collections/apparel/products/the-meso-taco-shirt-white-print

 

" . . . the Tacoma bro universe . . . "

I think I felt it move.

 

I think someone did it better
(me)

 

I did Ok-ish
https://www.tacomaworld.com/threads/stranger-tacos-patch-closed.574733/

 

Speaking of patches... I have a little somethin' in works

 

I’ve bought from @mesojdm before. I’ve never seen this. I’m in! Thanks for posting.