Oil Change Surprise

They got some oil on your skid plate?

 

Sloppy for certain. I wouldn't go back there either. If they don't care about the details even when changing out the oil, what else are they overlooking.

 

Bottom line: Stay out of the dealer's shop unless you need a warranty repair. Incompetence is widespread there. Free oil changes are just there to lure you into other service work. Profit is the only motive now. Sad to say but saw the same thing at Snap-On.

 

UPDATE: So the dealer gave me a call later in the week saying that the glob of silicone serves two purposes

1) To act as a check mark as what had been done
2) To show tampering of a client with the oil change.

He explained that they have had a surge of clients claiming tech damage and have made it their SOP (Standard operating procedure) for their shop. So being the untrusting and stubborn person I am I waited till I had time to change the oil and confirm that it was the case and we’ll they were telling the truth and I was wrong...

(but you can’t blame a guy that’s had that happen to him before, jiffy lube- wrong drain plug installed larger diameter bolt goulded the threads and cake with silicon and a dealer my wife would get her car serviced from they cross threaded her drain plug and I don’t know how that happens)

So lesson learned, give a good dealer the benefit of the doubt when they do the service and second if you have trust issues with other people touching your car, just do the service yourself ;-)

 

Naw acting like an entitled douche isn’t my thing, and if you read the first post, if there were any issues I only wanted the replacement part. Asking for a new truck is going full retarded and as I learned from tropic thunder, never go full retarded

Also after talking with him I asked if it was to keep anything from backing out he said no, once they’re torqued they never back out.

 

Yep, too many people now days want to work on things but when something breaks they think someone else should pay for it. Video cameras, lots of pictures, and marks like this are the only way to survive in the tech world.

 

Yea. One poster pulled an error code for a sensor on his truck that's barely a year old. Replaces it ( I think generic) and complains his truck doesn't idle.
So I told him " why the fuck are you fucking with it ?"

 

How do you even know its cracked,unless you removed the silicone?

 

They aren't just Japanese measurements. Pretty much every other country in the world uses metric. And it's "N-m" as in Newton-meters. What you listed is nanometer which is a unit of length not torque.

 

Pretty sure the canister had both measurements marked on it.

 

@shakerhood not saying it didn't. Just taking this opportunity to help someone understand what's marked on the component.

 

My torque wrench has both units on it anyways. Not nanometers.

 

I know I was making a joke....

 

Well, damn it...apologies. hard to tell sometimes.

 

No worries, I re-read it, I think I should have made it more obvious.

 

These guys never hear of 'torque seal' or 'torque stripe'?
https://www.amazon.com/DYKEM-Cross-Check-Tamperproof-Marker-Torque/dp/B01HC3QIGM/

A blob of silicone..., that is some ghetto there.

 

Its all about costs for the shop. 1 oz tube of torque seal for 6 to 8 dollars vs a 10 oz tube of silicone for 3 to 5 dollars.

 

Agreed, but I probably get 50+ bolts in a tube of torque seal, because each stripe is tiny. They aren't getting 20 giant hideous blobs out of that tube of silicone... no savings there...and alot more clear if it broken or not... my 2 cents

 

Also when I think of using a dealer service I’m not thinking ghetto I’m thinking professional and when you see a glob if silicone, like you said, it’s ghetto