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2019 Tacoma TRD PRO Whatsapp Call issue

Discussion in '3rd Gen. Tacomas (2016-2023)' started by marcelo1028, Jan 2, 2020.

  1. Jan 2, 2020 at 7:11 AM
    #1
    marcelo1028

    marcelo1028 [OP] New Member

    Joined:
    Dec 6, 2019
    Member:
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    Messages:
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    Male
    First Name:
    Marcelo
    Vehicle:
    2019 TACOMA TRD PRO
    Hi Tacoma Friends,

    I've been experiencing the following issue on I have a 2019 TRD Pro. My parents are overseas and I call them regularly via Whatsapp, when I first purchased the truck back in November everything was fine while making a phone call thru the app. Homever, lately while I am on a call with my Dad or Mom, they say they cannot hear me at all, but I can hear them fine. I thought it was something to do with their phones, so I called a friend via whatsapp and he's having the same issue after a minute or 2 into the call he cannot hear me. The only way to resolve this thus far is by hanging up and calling again which is not a proper solution. Making calls normal via whatsapp withouth being connected to the car bluetooth is fine no issues there, Also calling via regular line no issues either. Has anyone experience something like this? I have paired and unpaired the device several times and still the same.

    Thank you for your input.

    Marcelo
     
  2. Jan 2, 2020 at 8:58 AM
    #2
    LivinOnEdge

    LivinOnEdge ¯\_(ツ)_/¯

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    Land of The Lost
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    Four wheels and a refrigerator
    What phone?
     
  3. Jan 2, 2020 at 8:59 AM
    #3
    marcelo1028

    marcelo1028 [OP] New Member

    Joined:
    Dec 6, 2019
    Member:
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    Messages:
    2
    Gender:
    Male
    First Name:
    Marcelo
    Vehicle:
    2019 TACOMA TRD PRO
    Samsung galaxy s9
     
  4. Jan 2, 2020 at 9:27 AM
    #4
    LivinOnEdge

    LivinOnEdge ¯\_(ツ)_/¯

    Joined:
    Dec 23, 2016
    Member:
    #205574
    Messages:
    7,446
    Gender:
    Male
    Land of The Lost
    Vehicle:
    Four wheels and a refrigerator
    Welp, can't really help with that unfortunately. However I know with Iphones for a while we had an issue with making and receiving regular calls. 1/2 of calls would cause the head unit to soft reset. I haven't had an issue since the last update but it used to be a common thing. Must just be software related and theres probably not too much we can do except report the issue.
     

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