Tacoma - OVTUNE - VFTUNER - Update Info and Original Development

There are some out there.

 

I really expected some snowflake to make a comment about being offended that MT tune is being released and not AT.

 

Wait for it

 

I think the difference was they were not getting map switching for the release but we were. Hopefully @OVTune will post a nugget today.

 

I can't believe the MT is released before the At, I'm offended...

 

Just for clarity, it was only one ECU (04B13) as a test.

 

Hard to complain when it makes sense. They don’t need a trans tune like AT does. That’s a whole additional layer of complexity.

What doesn’t make sense is that OVTune on Facebook says all you needed to do to get a 5.29 tune (5 weeks ago) was email them. I did that, twice, but got no responses to my emails at all.

Amazing product, clearly a hard working dude, but can’t have email as the only form of CS and not respond to the emails at all, no matter how busy the company gets. Even if the answer is “no tune for you” the company should be responding to emails.

 

Need a hug?

 

Maybe....

 

It's called the Placebo effect.
Lol

 

Wait, what about what I posted has anything to do with the placebo effect?

 

Same, sent Zendesk and was not on recall list. My guess is he'll just release for all.

 

okay guys just so you know we don't automatically send test files to everybody who requests one. (in regards to 04B31)

5.29 (currently) is available on certain ECU IDs.
All ECU IDs once 2.0 is released.

 

This is true as I requested and didn’t get one. All is good as I’m sure he’s got plenty by now to test.

 

At probably has quite a bit more time and devotion to it and at gets way more overall attention. I honestly think giving the mt guys their update first was respectable.

 

Snowflakes probably don't know how to drive an MT lol.

 

@OVTune I can appreciate that but there seems to be a disconnect between whoever is running your Facebook and whoever is running your Zendesk/Forum responses. The Facebook post definitely says, yup, speed limiter tune for 5.29s is available, just email us for it.

My real point here is that if your sole method of customer service is through Zendesk email you should be responding to every email unless it is totally irrelevant to your product. Maybe I'm wrong here but as a consumer (and business owner) that is just how I feel about it.

Alright, now @Vlady , I'll take that hug.

 

Considering Mat's dream is to Farm Potatoes...I think he's doing a great job communicating.

 

I do try to respond to every email, sometimes it can take a while.
On average we get 200-400 + emails / week

 

You need to quit working on the 2.0 and focus more on customer service. Lol